4: Entain Employee Reviews

Absolutely horrible. No work life balance. Revolving door for employees, not many people stayed long enough to build skills, familiarity or competence in their work. So as a result management was bad, the teams were inefficient and people were always stressed because it felt like nobody really knew what they were doing. Toxic culture. They try and compensate for this by having initiatives to lure unsuspecting people in to work there and be exploited. For example they give 1 day off every fortnight for employees…but they don’t mention you’ll be required to work overtime and on weekends for it. I did at least 40 hours overtime each month there and about 90% of that I never got back. Getting one day off every fortnight feels hardly worth it.Upper management is extremely greedy. They would gladly have you work 12 hours on the weekend for free if it meant they can earn an extra $50.

Pros

Casual dress code. Free coffee provided.

Cons

No work life balance. Poor management. Toxic culture. Prepare to be exploited.

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Great place to work

Customer Support Officer (Former Employee) - Brisbane QLD - 20 July 2021

Fun, young and constantly evolving workplace. Everyone is very helpful and encouraging. Managers take an interest, work events are amazing. Good work/life balance with WFH arrangements.

Pros

The people, perks and culture

Cons

The customers

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Digital Media Specialist

Terrible

Trainee Customer Service Manager (Former Employee) - Larbert - 13 June 2019

Training was basic ask for help nothing offered no assistance rude customers encouraging gambling to people with gambling addition allow to gamble large amount on difficult odd bets.

Cons

No training customers colleges

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Productive support in learning and growth

Personal Assitant to National Betting Consultant (Former Employee) - Brisbane QLD - 11 September 2016

- learned responsibility and working in an adult mature manner - taught me management skills - expanded my customer service experience dramatically - co-workers were supportive and asisstive in teaching me and allowing me to learn