Equinix Employee Reviews

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1.0
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VP down to the puppets running the show.
Senior IBX Technician (Former Employee) –  Miami, FL12 July 2019
Culture is cancerous and management doesn't see to value their employees. Their is no work life balance, which is what they sell you on. They force you to work a 12hr schedule and make you come in on days off. This is not a great place to work, which is why I am no longer there.
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5.0
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Great team members and event planners
Credit and Collections Analyst (Former Employee) –  Redwood City, CA2 July 2019
The company is great, but needs a lot of improvement in various areas.

Better hands on training is definitely needed in all departments. Flexible hours. Great benefits and opportunity for being a remote employee.
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2.0
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Run away if you are working for the Marketing team
Marketing (Former Employee) –  Redwood City, CA25 June 2019
I was a contractor and while I worked with some incredible and nice people most of the time, there were some from the Marketing team that were evil. So much drama was created there. I barely even knew what Equinix did because Marketing does a horrible job communicating this. The Marketing person at the top was grandfathered into her job and was horrible at it. She likes to dangle a piece of cheese in front of the contractor knowing full well that it will be hard to transform into a FTE.
Pros
free food at times
Cons
terrible communication between team leaders
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4.0
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Equinix is a great place to work.
Sales Operations Program Manager (Former Employee) –  Redwood City, CA13 May 2019
I enjoyed working at Equinix. I learned a lot while working at Equinix. The most enjoyable part of the job was the culture, everyone that I worked with was great!
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2.0
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Contracted Security Employee
G4S Contracted Security (Current Employee) –  Texas15 April 2019
My experience and staffing overview.

I have 11 years military experience up to Staff Non-commissioned officer, 4 years private security, with 2 of those years as a supervisor.
This is where the rubber meets the road when balancing the needs of the contract with your front line service providers/employees. I would like this to stand as a open letter to Equinix Staff and Executive management about what is going on under their watch.

G4S currently holds the contact to provide physical security service to Equinix. This was a transition from Securitas roughly a year ago. One of the contract staffing stipulations required by Equinix is that new hires have 2 years data center security experience, this is a massive demand disparity because security officers with that kind of experience are either looking at being promoted or have established and cemented themselves at their current job and are not looking to move. Equinix's requirement is the largest problem in G4S being able to proactively staff IBX facilities resulting in officers having to work 16 hour shifts or only get 8-hour turnaround times. This has resulted in off the clock injuries and accidents. This issue causes Non-billable overtime creating G4S internal issues because managers bonuses become threatend with NBOT overages

this is further exasperated by other data centers in the area Google, Facebook, who all are staffed by G4S offer PTO accrual and provide meals/snacks at no cost to the contractors, while providing similar pay, ($16 - $19 per hour for security officers) ($20 - $26 for shift supervisors / training
  more... supervisors) (Managers and Site Sup make salary)

Contract, SOP and hardware updates needed.

This company has fallen behind the times and needs to play catch up. 5 levels of security is a great selling point but other firms have fewer security measures and SOPs while were written in 2002 and have not been updated their systems are 10-12 years behind the times. The goal of being a REIT has done a lot to put money in the shareholders hands but little in the way of reinvesting into the structure and culture of the business, this is reflected in policy and Climate that comes from Executive and Management and Director level staff. (Second hand knowledge from water cooler discussions with IBX managers and contracted service managers working within/for Equinx.)

High turnover and poor retention are symptoms of problems with management and company policy

Things that can be changed with no fiscal impact to the company.

Connect and Consult with boots on the ground workers to revamp the SOPs for your physical security, provide training and development for all contracted workers to expand within the company should the contract provide it especially if it is not offered by the contracted company.

I do not want this to sound like just a complaint. So, the actual service that Equinix wants to provide is great and they do care about their branding the detail and customer service is a hallmark of the company.

IMHO Equinix would do well to identify key players in their contracted security provider and look at bringing them over and making physical security an in-house section. This can do well to enhance the branding as well as have security be an all-in provider that is equally viewed as part of the Equinix team.

The only thing at this point that keeps me coming to work is the pay check. I am currently looking to move to a different type of work.
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Pros
You have a pay check. Over time is plentiful because of staffing and turn over issues
Cons
Poor work life balance leads to burn out and call offs.
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Horrible experience
Field Engineer III (Current Employee) –  Asia8 April 2019
The workload is tough enough for you to work very second and you do not have time to eat. Hr said lunch break was included in the salary packet. Stupid management policy increase the difficulties on smart hand and network issue. The most impressive is to spend 15 minutes to complete the work and spend over 1 hour to update what you have done on the equinix ticket
Pros
No lunch break
Cons
Currently forced to be over time working 200hours in total
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1.0
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sécurité de travail
Technicien réseaux Datacenter (Former Employee) –  Île-de-France20 March 2019
pour la sécurité du travail, equinix prend toutes ses précautions
Pros
repas gratuit
Cons
évolution de poste
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5.0
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Positive and committed work environment with great company culture.
Sales Associate Intern (Former Employee) –  Ashburn, VA18 March 2019
As an intern, the staff was exceptional in helping me succeed and learn about the company. I was constantly given help, if needed, on assignments I was working on. They were very interested in my improvement on the job, as I was always allowed to sit in on quarterly sales meetings with the team. All the employees there were very dedicated to their efforts, and I think that starts with the great company culture they have.
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3.0
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Growing business, good people, challenging management
Sr. Program Manager (Former Employee) –  Redwood City, CA12 March 2019
The company has strong revenues and stock price. They achieved their cost control goals by freezing hiring and overworking their existing employees. Often times setting unrealistic expectations and grinding good people until they can't continue. Lot's of praise given to sales and customer functions. Little if any credit given to the teams that keep the business running despite extreme budget restraints and non-backfilled attrition.
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5.0
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Empresa com ótimos benefícios e bom ambiente de trabalho.
Operador de Data Center Sênior (Former Employee) –  Botafogo, RJ7 March 2019
Corrido, as solicitações eram variadas e precisavam de atendimento eficiente proporcional ao SLA
Aprendi a oferecer um atendimento com qualidade aos clientes, prestando atendimento e entendendo a criticidade do ambiente de cada um deles.
A direção e a gerência estavam alinhadas em favor da empresa e benefício dos colaboradores
A cultura e o ambiente de trabalho eram muito bons e favoreciam o espírito de equipe e cooperação.
Quando, de forma pontual e isolada, alguém da equipe de gestão fugia à cultura da empresa.
Os colegas de trabalho eram muito agradáveis, sempre ajudando uns aos outros e trabalhando em equipe.
Pros
Assistência médica e odontológica, Participação nos lucros, Vale refeição e alimentação, parceria de descontos com farmácias e outros comércios de consumo.
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no lunch break
G4S Security Officer (Current Employee) –  Westchester, NY7 February 2019
toxic work place! stay away! very demanding and stressful when they need coverage and if you say no its a big problem. you are just a number to them to fill the post and they have no problem replacing you.reliefs have no consideration for getting to work on time usually late. hardest part of the job was their out dated and complicated programs that always have issues. pay should be higher and the benefits are horrible. management loves to micro manage you in every way possible they also love to condescend you any chance they get. shaming you for petty errors becomes the everyday norm. they love to do petty monthly training's that do not have to do with day to day job duties.a job is a job but when the average person last at a site for a few months at some point you have to ask yourself why is the turn over rate so high.they need an undercover boss to witness the day to day operations of how each guard is treated.
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4.0
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Bom para trabalhar
Tecnico em Informatica (Former Employee) –  São Paulo, SP21 January 2019
Boa empresa para se trabalhar, beneficio excelentes.
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2.0
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The Company Is Going Downhill.... Fast
Senior Facility Engineer V (Current Employee) –  Silicon Valley, CA16 January 2019
The environment at Equinix has always been fast paced and demanding. Over the last year the company has made some poor choices in acquisitions and appointment of executive management. While these choices have not yet significantly impacted the company's reputation for reliability, many of the new changes going into effect will have a significant negative impact over the coming years. It is a paycheck, but the passion has been leached.
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5.0
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Really nice place to work.
Document Management Specialist - Contractor (Former Employee) –  Sunnyvale, CA14 January 2019
Very helpful employees and trusted my work I produced. I worked amongst two different teams through the week. I took charge on many roles and helped organize files through excel.
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4.0
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Great learning experience
Manager, Facility Operations (Current Employee) –  El Segundo, CA12 January 2019
Manage projects involving customer equipment, capital improvements, and computerized preventive
maintenance repair and maintenance system.
♦ Respond on an as-needed basis to emergencies such as system failures, fire alarms, severe weather,
etc., 24/7 and arrange for back up when not available.
♦ Manage personnel administration duties, including salary, reviews, and disciplinary actions. Implement
and enforce corporate safety, health and environmental policies, including activities of outside
contractors to ensure no adverse effect on the operation of the facility.
♦ Effectively manage facility maintenance for all mechanical, electrical, and plumbing systems, direct
and train operations team in a manner that achieves availability objectives of 99.999% or better.
Achievement of this level of availability and effective management of personnel activities was
achieved through training, and comprehensive knowledge of central plant systems and the specific
redundancy features of the systems.
Pros
On the job training
Cons
Work life balance
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5.0
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Great for data engineers
IBX Facility Engineer III (Current Employee) –  Dallas, TX21 December 2018
Great place to work, aggressive environment, show yourself you can do it and they will let you do it and fund it. Money is not an issue for this company, if you looking for money money money this is the place. Good salary, good benefits, ok 401k, good stock program, free stock program for senor management.
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3.0
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Good place to work
Budget and Human Capital Management (Current Employee) –  Singapore, SG14 December 2018
Alot of flexibility given (depending on who your reporting boss is)
Personally not a good place for my career aspirations and growth. But it's a wonderful place for others. One of the better companies I've worked at.
Pros
Flexible
Cons
Rather not say
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4.0
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Fair reputation in the market
Senior Director, Sales (Current Employee) –  East Coast20 November 2018
State of the art data centers, somewhat inflexible to customer needs. Expensive solution. Poor first/second line management. Good friendly people at the sales person level.
Pros
Largest data center company in the world
Cons
Arrogant, low job security
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4.0
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good company
Facilities Engineer (Former Employee) –  Redwood City, CA13 November 2018
growth of company was too fast for them to keep up with good hires, This is a waste of my time why do i have to write all of this for you it's not going to help[.
Pros
good working environment
Cons
management
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5.0
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Fun and Innovative place to work for
Data Analyst (Current Employee) –  Slough, Berkshire31 October 2018
Excellent and progressive company to work for. Lots of learning and personal development opportunities. Multicultural environment and lots of helps and support provided,
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Overall rating

3.8
Based on 178 reviews
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3.5Work/Life Balance
3.8Salary/Benefits
3.2Job Security/Advancement
3.1Management
3.6Culture