Ergon Energy Employee Review
The variety of work that I do, each day brings a new challenge.
Typical day starts with morning phone call with Manager to set up the activities for the week. Handling multiple queries and requests from coworkers and Stream Leads and Project Manager. The variety of the requests being anything from finding out answers to questions, and actions requests. They are a great group of individuals working together to form the project team across the state.
Ratings by category
flexible work life, pay, great people to work with
Long hours at times
In the department where I worked, it was always busy. We were always responding to events as they happened, so no time to be relaxed while working. When we weren't working, there was plenty of opportunity to learn new skills. The crew I worked with were a top bunch, who got along well with each other. The Managers were great, always on the ball, checking on your welfare and making sure any issues identified were handled promptly.
Good training, interesting work, good renumeration.
Each day at Ergon in the call centre was usually the same. Once you had logged in the phone calls would start, so this meant we were either connecting or disconnecting someone's power. The hardest part of the job was selling clean energy to consumers. The best part of the job was when you did sell this, the management would acknowledge it.