Ergon Energy
4.2 out of 5 stars.
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Ergon Energy Employee Reviews for Customer Service Representative

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Job Title
Customer Service Representative4 reviews
Location
Australia4 reviews

Ratings by category

3.4Management

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Found 4 reviews matching the searchSee all 49 reviews

Great job

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Enjoyed working with Ergon - Great company Work in a team environment Constant training is provided Busy call centre - very few down times in inbound calls
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Actual roles are good. However Management don't support quality workers.

Actual roles are good. However Management don't support quality workers.In some groups Management and HR ignore real issues that create bad culture and work environment in a hope the issue goes away. This could be bullying and harassment and other poor behaviour that leads to this culture and majorly impacts others.
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enjoyed working with ergon

I enjoyed working at ergon energy met fun people and enjoyed the customer Service and the investigation side of things. I enjoyed the inetereation with all internal and external stakeholders and like following things through from start to finish
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Fantastic kitchen and recreation facilities

a great place to work, handling customer calls from emergency calls in storm situations to every day connection queries. The people were great to work with and were always doing theme days to relieve the stress of the job. staff facilities were top class with massage chairs, x boxes etc for down time.

Pros

great staff

Cons

full on during sotrm season
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Overall rating

Based on 49 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
4.2 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.7 out of 5 stars for Culture

Ergon Energy Reviews by Location

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