Ergon Energy Employee Reviews for Customer Service Representative
Customer Service Representative4 reviews
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Actual roles are good. However Management don't support quality workers.In some groups Management and HR ignore real issues that create bad culture and work environment in a hope the issue goes away. This could be bullying and harassment and other poor behaviour that leads to this culture and majorly impacts others.
I enjoyed working at ergon energy met fun people and enjoyed the customer Service and the investigation side of things. I enjoyed the inetereation with all internal and external stakeholders and like following things through from start to finish
a great place to work, handling customer calls from emergency calls in storm situations to every day connection queries. The people were great to work with and were always doing theme days to relieve the stress of the job. staff facilities were top class with massage chairs, x boxes etc for down time.
full on during sotrm season
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