Family And Community Services
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Family And Community Services Employee Reviews

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Australia41 reviews
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4.0
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Secured job. Limited nepotism. More transparent, fair go. Respect for carers. No bullying as seen in providers who tend to employ a hand full of relatives.
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2.0
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One of best and one most devastating experiences of my life. I tried to do what I was supposed to do to the letter but didn’t always recieve the needed support. Take home some foster children lie and it doesn’t matter how honest and trustworthy you are.
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5.0
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Great place to work with good career advancement. Good collaborative environment and an opportunity to harness and learn new skills. Great benefits with rostered days off and the ability to earn extra money.
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3.0
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Meeting and helping families is rewarding but red tape and procedures can be frustrating. Management can be demanding and don't offer much in the way of guidance when first starting.
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3.0
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training was given and working within family and community services was a pleasure , management was a little who you know .culture was fine depending on who you worked with . navigating politics , the most enjoyable paet was working with the clients.
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4.0
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I enjoy my job, apart form the managers changing and getting fresh ideas the job is great for a person, management is a issue and will always be with FACS
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5.0
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Amazing support working with amazing professional people, excellent advancement opportunities. Sadly had to leave the organisation because of health issues.
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4.0
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It’s a great first job if you need experience about how a 9-5 job works. It’s collaborative and fun and they always have something for us to do. It’s great for young people
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4.0
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Daily review of nursing action for the previous 24 hours. Ensure issues identified have been managed in accordance with resident needs, policies and procedural frameworks to escalate issues needing further review, management and action.
Complete briefing notes to relevant managers of category 1 matters requiring investigation and policy review.

Case review all support needs of individual residents through case management meetings with Nursing Managers, case managers, residents and family yo ensure life goals are relevant and managed with best practice for the individual.

Review nursing actions in meeting health care needs. Team review nursing actions and identify gaps. Team review to include nurse educator and medical staff to ensure reliable and best practice approach is incorporated in to train packages to address needs.

Coordinate a variety of meetings across the village to encompass work health and safety, village management needs, maintenance and safe movement of residents.

The majority of employees are nurses followed by domestic support personnel across household tasks, grounds and garden, data entry clerical and activity support.

Coordinate NDIS funding to individual residents in linking to services to support goals.

The best pert of the job was seeing change in the individual's growth to independence through greater choice and control.

I worked in this field for many years and the continuous draw was supporting the resident to have access to the service that they chose with the support of family and friends.
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3.0
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phoning Tenants to make appointments learned that not all people want strangers in their house good management culture was good Hardest part putting the suburbs close to get to most enjoyable getting contractors to attend
Pros
no pros
Cons
only contract
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1.0
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Management was awful, staff were overworked & had to smile while constantly being abused by clients. Draining workplace with so much bullying. Very little support
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4.0
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Great work place, great culture, casework models to complete before becoming a primary caseworker, great working hours, flexible wok conditions, can move within the company.
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5.0
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The satisfaction you receive from working with a great company is amazing. The team I worked with was awesome and worked well together. Management is great also. Is a privilege work for the company.
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4.0
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This can be a challenging work environment and staff need to demonstrate resilience as you are working with vulnerable families and traumatised children and young people who have experienced abuse and neglect. Significant time spent recording and documenting key client information. Need good predictive planning and time planning and time management skills.
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5.0
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rewarding and fun to be around staff that shows humor when you need it.
Having a Team Leader/Supervisor that shows respect to staff members regardless of their culture.

Having co-workers that know how to important it is to be a team player, and is willing to listen to all sides and not to be judgmental.
Pros
rewarding feeling
Cons
no water machines
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5.0
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Excellent employer
Approachable

Good solving conflicts

Training to enhance career was encouraged

Salary was reasonable

Flexible hours

Good policies in place

Constructive support

Union was strong we benefited from that
Pros
Free lunches
Cons
Flexible hours
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5.0
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great working environment extensive training and good staff
oportunity to make an impact in the community helping the homeless

excellent relationship between staff and team leader

Hitting and exceeding all KPIs
Pros
helping people with real life issues
Cons
none
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4.0
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It was a wonderful place to work and one I miss greatly since my redundancy in 2018. The last 6 years working for CRO was wonderful and working in a team that provided new purpose built accommodation for 320 people was the highlight of my career in disability.
Pros
Feeling valued
Cons
Difficult stakeholders
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4.0
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FaCS is a safe and friendly place to work, your team quickly becomes like a family, and the management respects your rights to a good life/work balance including taking flex days or leave when needed. The only real downside is the nature of the work with abused or neglected children can weigh on you mentally and emotionally. Although, to be fair, there is counselling etc. provided free of charge offered to combat this.
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5.0
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I acquired excellent Child Protection knowledge.
Great place to work and learn. Manager and team members were very supportive. Plenty of opportunities for career growth and development . Family friendly work place.
Pros
Excellent work experience
Cons
None
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4.0
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Challenging and unpredictable workload, but often very rewarding. Excellent access and communication with immediate supervisors, and regular visits by more senior management. Some issues as usual, but overall, agood environment to work in
Pros
Decent wages, challenging workload interspersed with lots of fun times. Good managers
Cons
Shift work takes a toll at times.
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