Forever New
3.9 out of 5 stars.
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Forever New Employee Reviews

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Australia50 reviews

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3.8Work–Life Balance

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Nice people, same old retail

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Met some great people in my team but upper management can be very intimidating.Good place if you want to learn sales, didn’t love the customer demographic.
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Fast paced and stressful

Management is not great, they are not supportive, they don't help you go forward and learn. Too busy with their own work, working overtime everyday, not even taking a lunch break. Everyone is stressed, overworked and gossiping is completely normal. You can often hear whispering and everyone is unhappy and complaining and it's normal to work overtime all the time. The turnover is high, people leave the company all the time.There are some nice people there and that is the best part about working there.


sometimes get lunch or free muffins on special days like international womens day


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alright at the start

Started off okay but when you are left alone it becomes hard, you'll be at one place at one time but won't be able to do the other thing. customers can be a little difficult to deal with
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Fun but bad management and no opportunity to go further

coworkers are good. manager always sits at back and does nothing. bad management - but nice clothes and the other girls are fun to work with. also good staff discount 40%
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Competitive with very little support from management

Long hours, often understaffed, high pressure to complete tasks with little support. No support from management. High expectations of staff. Lack of loyalty to staff members.
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Fun Workplace

I learned a lot for working in this company, amazing manager and team doesn't take you long to warm up when you are new. It's always productive to be working here


Staff Discount


Customers can be demanding
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i love working here! the people are rlly nice and its a wonderful opportunity to grow. management is eh. depending on the location, its either rlly slow or fast paced
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Great place

Loved working here, work culture is great and they value their employees. Breaks are good, and pay was amazing as well. I always had fun styling and our customers loved every bit of the store
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I love forever new clothing

beautiful female fashion clothing , always up to date with fashion trends , quality clothing at affordable prices , it was such a colourful time working at Forever New , helpful team , sometimes there was micromanaging happening good discount , area managers were really supportive and listened to team concerns and acted accordingly .


close to home, stable income if you are full time that is hehehehe, the pay wasn't all that, but hey at least one had a job hahahahahaha, discount was decent


micro-manager at times
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Big changes need to happen.

All staff were completely burnt out with no recognition or respect from upper management. The amount of actions required did not match with their customers first requirement and it was impossible to achieve the goals unless you are in a bigger store with more staff.


Product, discount


Unrealistic expectations, high stress, staff turnover
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Worst Company I have ever worked for

Very poorly managed business , staff members were treated unfairly by store management and upper management. Worst job I’ve every worked. Stay away from this company!


Absolutely none


Absolutely everything about this company
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Great place to work!

Great place to work! Friendly environment, with lots of support from your team. Many ways to be involved with the company, such as social committees. Very high work load, organisation is a must!
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Not Recommended

This company is extremely stressful with little to no help from upper management. There are clearly issues higher up and it trickles down to all of the staff. A lot of managers do not know how to do their job and receive very little training regardless of how many times they ask. The work culture is abhorrent and the company knows this and refuses to do anything about it. There is a lot of double handling and a lot of operations to do every day with no coverage. They ask everything of you but will not help you and will take all of your staff coverage away and leave you to try and do everything.
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Warm and friendly environment

Forever New is a fantastic company that always has a great atmosphere between employees and between customers. One of my favourite parts of the job is interacting with my customers, we get quite a lot of regulars in our store and its so great knowing them all by name and them knowing me in return. I also love the faith that my managers put into me to run the store and to fulfil managerial tasks on their behalf. Forever New has taught me how to provide excellent customer service to ever customer. The hardest part of my job is managing the large intake of stock as well as ensuring all other tasks have been completed in the day.
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great environment great people enjoy working the place, a normal work day. great management. stock was the hard sometimes the customer service was hard
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Worked with lovely people and loved the product

Great and easy product to sell, great customers and nice people to work with. Very little team recognition and staff rewards are hard to earn. Little work life balance
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A great place for team culture

A great place to work as part of a team and to form great bonds. Your store is where you will find the most comfort and be able to successfully do your job, upper management can be a mixed bag but generally very supportive of your team. I learnt a lot about myself working for this company and would go back if I had the option.


Staff discount


Low wage budgets
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Fun workplace for part time job

Overall I enjoyed my time working at Forever New. It is a great workplace for a part time job and they offer great training and incentives. I would recommend applying there.


free lunches


long hours
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Over worked and under paid

No communication or job security. One day your working for the company and the next day you’re made redundant or walked out the door. Before this happens, they have already found your replacement but have changed the job title so the company can’t be sued. No opportunity to grow within the company. Staff are in and out like a revolving door.
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Very helpful managers and teammates

Eventhough I worked there for just over 2 months, I loved my time there. My managers were extremely helpful and humble, while my teammates never failed to lend me a hand whenever I needed it. 10/10 workplace.
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Work culture could be much better. Management don't seem to care. Little room for growth, better training could be provided. Pay was okay, but you worked more than you should get paid.
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Overall rating

Based on 185 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.8 out of 5 stars for Culture

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