A 5 star hotel focused on its guest more than its staff
Shift Engineer (Former Employee) – Sydney NSW – 10 June 2019
Overall a great experience. team members were great and the management could have been better, however, managing hundreds of staff is no easy achievement. Work culture revolves around the idea of treating each person as an individual within the guideline of the hotel mantra, an example of this is being addressed by your name by staff and management from another department. this in my books is the company tiring their best to do the right thing.
The rewards are there for the individual who put in the hard work and are able to have them recognized, an extrovert would do well in this environment.
Finally, in this current economy with companies focusing more on the bottom line and reducing cost where possible, Four Seasons is one of the very last few hotels in Sydney offering free lunch and morning tea for its staff member. That alone has to be commended.
free lunch, great training, great out of work hour social events
hard work may go unnoticed due to the large volume of staff member.