Direct Support Specialist (Former Employee) – Duffield, VA – 9 April 2019
Management, was not helpful, there ever. They wanted you to do all the work that they should be doing and be lazy themselves. The job itself was good for the most part. The hardest part about the job was the random hours they would have you work even though you were suppose to work set hours. They would make you run every appointment no matter how many and never got a break from the daily work provided
Adult Mental Health Case Manager (Former Employee) – Bristol, TN – 14 June 2019
Mandatory quotas to meet each month. Travel using your own vehicle and gas but only reimbursed at a low mileage rate. Lack of support from the company. Low pay compared to other companies who offer similar work. Low pay for what time and effort you give to the company.
It's a job with benefits and time off.
low pay, lack of support, low reimbursement for travel, mandatory quota's to meet.
Customer Service Representative (Current Employee) – VA/TN – 5 June 2019
Mental health is so important and it's fulfilling to be apart of helping the community. There is also a great benefit to working with some good coworkers and fostering that teamwork. That being said the constant change in policy, lack of consistent credible information from upper management, and being constantly understaffed and underpaid is stressful.