14: FRONTLINE GROUP Employee Reviews

try your best to stick out as much as you can you will learn alot but its a weird type of job and at the end if you lose your sanity it is what it is!

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Covid 19 vaccination booking agent

Customer Service Representative (Former Employee) - Delta, BC - 20 July 2022

It was only suppose to be a 30 to 90 day contract and it ended up being for me anyways a 9 month period. Management definitely tried their best in the beginning, and once we had teams, everyone was amazing and work really well at supporting each other, even though we were all working remotely

Pros

Great support

Cons

The contract ended too soon

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Overall has a good experience working there .

Customer Service Representative (Former Employee) - Remote - 24 January 2022

Fast paced , a lot of multitasking. Great supportive teammates . We were always willing to help eachother . Upper management was very supportive and always there if you needed them

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awesome people

Customer Service Representative (Former Employee) - Remote - 6 January 2022

they're not the perfect employee but they're fair. you do your job, you keep it. . i hope it was not a contractual job, otherwise i would've stayed. other than that, it's a good company to start with your customer service career

Pros

pay is reasonable and work from home coz of covid is a plus

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Pad your resume for 6 months and RUN AWAY. Don't look back.

Telemarketer (Former Employee) - Burnaby, BC - 26 September 2021

2 weeks training. 90% of the job consists of warm outbound calls to some...interesting clients. The computer software is old and broken from the start. Management lacks basic empathy and just sees you as a number. The pay is nothing spectacular but there's opportunities for overtime and you can earn up to $300 in monthly bonuses if you pull good numbers. Its not easy though let me tell you hwat.

Pros

You get stat holidays off.

Cons

The managers don't believe in mental health and work-life balance

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Great company to work for

Account Manager (Current Employee) - Remote - 26 May 2021

Family oriented company. Flexible with shift needs. Each call is different and there is great support from management and fellow team members. Follow up training and coaching if you need it

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Easy to get hired

Customer Service Representative (Former Employee) - Burnaby, BC - 23 May 2021

Good place to start working specially for new comers. Most enjoyable part of the job is the feeling of satisfaction from being able to help someone over the phone. Loved working with friendly colleagues. Supports are available. However, if project originally assigned to you ended, management can just put you to another one and you don't get to choose. Also provides good news and suddenly takes it back anytime. Maximizes their employees by giving another task on top of your current one with little compensation. Bonus is given depending on client you represent. Some of them are generous and some doesn't provide any at all.

Pros

not micromanaged, temp work from home

Cons

low pay

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It was ok

Customer Service Representative (Former Employee) - Burnaby - 17 February 2021

It’s fairly relaxed and easy. Some days are faster paced, while others are slower. Management is usually friendly but they will mostly expect you to work independently and know your information right away.

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Vogues No Discipline No Systm

Operation Manager (Former Employee) - Kolkata, West Bengal - 20 September 2020

Thy are not following compliance, long days unpaid GST, Not paying PF amount for the staffs, Salary never on time, No Bonus office staffs, Extra time.

Pros

Cons

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Bunch of lunatics running the company

CSR (Former Employee) - Vancouver, - 16 August 2020

Worse company to work with managers make your work stressful. As COVID started company rather than helping they started piling more and more work without even giving any bonuses or increase in wage rate they kept on piling up the work. Huge hit to your mental health and also would affect your overall health

Pros

Nothing

Cons

ALOtSs

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Productive and fun place

Training Manager (Current Employee) - Noida, Uttar Pradesh - 11 May 2020

This is a very good company. Salary comes late. overall higher management is good,working culture is also good but some employee are untrained and i am surprised how they got job.

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Good Place

Customer Service/ Leasing Professional (Current Employee) - Greensboro, NC - 20 April 2020

The work culture is great management does a great job of making everyone feel part of the team. Everyone is easily approachable and professional. A Solid place to earn income parttime from home. There are opportunities to go full time, extra hours and advancement.

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Traveling

Field Fitter (Former Employee) - Ajmer, Rajasthan - 16 August 2017

Traveling to visit stores for solution and fixation (Electric) of brand stores. Practical hands-on experience of electronics Calling Traveling and daily target submission to concerned management Remote locations Traveling

Pros

Conveyance

Cons

Remote

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Nice work place

Facility Executive (Current Employee) - Mahipalpur, Delhi - 29 March 2017

Nice work place culture. Good management. The hardest part of job when i leave the job and most enjoyable part of the job is my bday celebration.this site i learn very much.