3.3 out of 5 stars.
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3.2Work–Life Balance

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Very disappointed in a professional worksite.

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What is the best part of working at the company?Good work location.Monday to Friday.Free uniform.In house training What is the most stressful part about working at the company?Hiring people based on a referral program & not based on skills, knowledge, training, qualifications and security experience.Promoting staff internally without advertising both internal & external to find the right person with the right credentials, the right experience, right knowledge, the right attitude, qualifications.Constantly breaching workplace contract with client on so many work related issues. What is the work environment and culture like at the company?Terrible in the end. People who could hardly speak a word of English.Inadequate training.Promoting employees based on friendship & not skills, knowledge, training, qualifications & experience. What is a typical day like for you at the company?Court room searches.Manning X-Ray machine.Sitting inside court cases.Internal roves of facility.Attending security, first aid & OHS incidents.
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Don't work for this company as it doesn't care about honest people

What is the best part of working at the company?Nothing they don't care about there employees.No support.What is the most stressful part about working at the company?Trying to get job back after been fired for no reason.What is the work environment and culture like at the company?Toxic. They make up breaches to fire staff for no reason.What is a typical day like for you at the company?Worry paying off mortgage as this company doesn't care
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G4S insights

Based on 4 survey responses
What people like
  • Ability to meet personal goals
Areas for improvement
  • General feeling of work happiness
  • Energising work tasks
  • Support from manager

Yes! we have a guard house to maintain the location and always do an Otto for incoming before the outgoing leaves the location.

I always love the job to do in a daily basis and meet new people and learn new experiences by sharing of information, skills and ideas and work according to the rules and regulation set up by the management. In the work place I always maintain customer service and provide the best security and safety to the clients at all time.The hardest part of the job is when the communication break up, delaying of transport, lack of cooperation and assistant.However, the most enjoyable part of the job is when the team spirit is maintain at all time.


No free lunch


No breaks
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A typical day would include monitoring cameras, answering phones, emails, issuing keys and delegating tasks to colleagues, as well as logging of events. The hardest part would be the long work week which is alleviated by the long time off.
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The People

Everyone takes pride and enjoyment of the toilsome task that is given out daily help is always there and you are never alone Great Team Work. There are numerous of jobs if you would like to further your career


Free lunch and birthday cakes


Short breaks anf fun
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very poor Management. Do not know what is important. No training provided. Hard to contact upper management. Any issue with management can cost the job. Not enough staff and always trying to save money


nothing is free. You don’t get even your meal relief


long working hours
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Stay away

Terrible company to work for Custody Centre Melbourne started great good management but of course that come to an end new management had no idea. Putting staff members at risk no backing at all




Bad management
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Security company

Its a good company, management is supportive and a bit understanding of your life situations. They helped me out alot when i was stressed. Pay is minimum. But thats normal for a security job.


Good hours


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Work life balance is great you do get good time off through out the year. Management don't care about staff and don't want to hear anything constructive if it's going to cost money
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Worst management & company I have ever known.

Misinformation & very poor employee retention - for a reason. Failure to provide even basics, such as uniforms. No ongoing training or incentive for personal development ot advancement. This company has a revolving door of hiring, when they receive kick-backa from government.
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Excellent place to work

Have a wonderful experience working in this company. The role supports nationwide contracts in a benefit to support employees health and safety matters.
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Not for the sensitive or faint hearted.

Negative atmosphere. Toxic environment. Lack of managerial support. Excessive workload and expectations. Definite “clicks” that are awarded all considerations including advancement. If you’re not a “yes” person, you will struggle here.
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No extra pay for working public holidays no shift penalties for weekends .In car for up to 5 hours without a toilet break .A lot of weekend work rostered weekly so hard to plan your life .


4 day week
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Very excited and fun workplace

It was good to know more about different types of security procedures having known during the induction week. We have had enough skills on how to attend to incidents as soon as possible with care and reliability.


Free drop offs and pick ups


Long house of work
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G4S are more interested in achieving KPI’S and profit than Officers safety’s

The job itself is not physically or mentally hard in the day to day tick and flicks. The prisoners can be emotionally draining and needy and this becomes mentally draining on officers. The is some great comradeship but sadly there is also serious workplace bullying that often management allows as it keeps officers disunited allowing management all the control and they will leave you running short staffed to save a buck or have officers cover other people’s roles due to lack of staffing. Safety is definitely NOT G4S’s top priority. Prisoners have more rights than officers with no real consequences for poor prisoner behaviour other than a regime reduction. Prisons should never ever be run as a business!


3 days a week, 12 1/2hr shifts but lots of days off and annual leave


Management care more about KPI’s And budgets not staff safety
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Never work here

I was bullied out of this company by my site supervisor because he hated females and he got rid of every female before me. He made my working life miserable and yet when I complained to upper management nothing was done.
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Controlling deceitful management, Divisive workplace culture

Absolutely the worst company I have ever encounted! (Arrogant, Deciterful, Divisive, Manipulative, Controlling, lying, Covering Up) organizations!! Staff turnover is ridiculous!!!
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Good Training and fun team to work with.

The most enjoyable part of the work was working as a team and we would support each other at all times. Friendly atmosphere and if we happen to work in the weekends, we would definitely had BBQ's.
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fast paced working day

.working with prisoners and bailees on a daily basis, which includes reception duties, security checks searching and strip searching of prisoners. feeding duties and relocating of prisoners back to prison.
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Tough and stressful

1.company can improve. 2.company can have shifts that balance work and family time.3 pay the employees their overtime,and pay queries. 4 give employees warm protective clothing during cold days and proper hard rain suits for raining days.5 improve low moral,credit hard workers with performance bonuses.
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Buyer Beware

My husband had the misfortune of being employed for this company,through an acquisition with the United Healthcare contract who they obtained through low bidding the previous acquired company, He was the site supervisor the site he was on Which is a madhouse on a daily basis, from not having enough places for patients to park, reserved space for the whinny high school bad doctors that are employed there, to acts and threats of violence against the staff, and security always having to remove them, this place could use some improvement, as a supervisor for G4S, my husband endured so much on a daily basis, his immediate supervisor was an incompetent, spineless joke of a supervisor who clearly didn’t know what he was doing at all! My husband was fired because of an incident that started behind an elevator, and a conversation he had with the company who runs the security contract, where in his silence while being “reprimanded” he was deemed aggressive and was taken off the contract, and was supposed to be placed at another contract but had to go through 10 hour training that was to be done by email, he never received that email by the way. The Las Vegas staff are not good, who don’t know anything, truly a lack of management, HR is not stable and you no one ever answers the phone at the Las Vegas office, work for this company only if it is a last resort. You’ve been warned, they don’t appreciate anything you do!
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Overall rating

Based on 17,306 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
2.9 out of 5 stars for Management
3.1 out of 5 stars for Culture

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