very productive work place,constant up skilling of all employees
loans officer (Former Employee) – Parramatta Sydney – 28 May 2012
My day would start at 7.30 am and i would check in box for all Loan applications that would come in over night and allocate to my team members ready for the days work. I would also man the phones for all employees to report if they were of sick and inform all team leaders of absent employees. I would then start to input all the applications and process the loans to see if the loans were approved or decline, and call customers to advise the outcome of the loan.If the customers could not be reach on the phones I would send an email to advise of outcomes. I was also on the phones all day to answer customer enquiries, print and send customers account details,and transfer calls to other team members. In this position I have learnt to communicate and build rapport with the wider public.I love to work in a team enviorment and was always doing a Lotto syndicate for the office and would help to organise team lunches. The best part of the job was the poeple which I worked with and being able to have some good conversations to the customers. The hardest part was informing the customers that their loan had been declined and for what reason. The best part of that job was the friends I have made.