3.7 out of 5 stars.
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Gartner Employee Reviews for Customer Success Manager

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Gartner is a great company. Like any company there are pros and cons. When I started there the company culture was better. There was a sense that they really cared about their people. Now, not so much..
Good benefits, especially PTO, Smart and influential people to work with, Partner with C-level and Director members, Teamwork and Collaboration
Losing perks daily, Management is not well aligned, Metrics metrics metrics, Inconsistent data that requires manual tracking, Client Manager's are treated as admins
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  1. Customer Success Manager