20: GenesisCare Employee Reviews

The work expected from New employees is overwhelming. Staff are cliquey. There are some staff and branches who are so helpful and supportive. The overall running of the company and services they offer are exemplary. They do offer fantastic services for treatment of cancers.

Pros

Great treatment for cancers

Cons

Overwhelming work expections

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Absolutely toxic

Patient Care Assistant (Former Employee) - Perth WA - 27 June 2023

Management only cares about money. Little or no care for disposable employees. Overworked, under paid, incredibly sour environment. Management actually laughed about poor mental health

Pros

Drs are nice

Cons

Very poor leaders

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Terrible Management

Medical Receptionist (Former Employee) - Joondalup WA - 23 February 2023

terrible management too much work load, good team otherwise lovely girls patients are kind but you have to be in a happy environment when working full time so it didn’t work for me

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I understand all the bad reviews now

Registered Nurse (Former Employee) - South Australia - 8 June 2022

I understand the bad reviews now. I always try to give places the benefit of the doubt, but trust the reviews. This many bad reviews can't be wrong and from my experience they sum it up. Poor training and onboarding, lack of fair leadership and management, terrible work/life balance and lack of accountability and transparency. It can hold you back if you have potential, work hard and have ideas, but leaving was the right choice. There are lots of opportunities with far more progressive companies.

Pros

Drs are amazing, experienced and really engaged. Want to help you learn and look after the patients.

Cons

work life balance, culture

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Leadership out of touch, toxic culture, little genuine interest in staff

Manager (Former Employee) - Sydney NSW - 3 June 2022

Toxic management culture, very high staff turnover in head office with constant departure of short tenured talented people. Senior management not engaged with people in the business and appear driven by short term decisions and cost management. Poor leadership, the only saving grace in the company is good colleagues (if the stick around) and a genuine interest and focus on patient welfare in the clinics. I would not recommend as a place to work.

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Unreasonable expectations, no support and toxic work culture

Project Manager (Former Employee) - Sydney NSW - 20 January 2022

The interview process took months to complete over multiple interviews where both panel members and myself were kept in the dark on expectations for the role. Additionally there was complete secrecy on the state of operations, no information was afforded to me due to both a lack of due diligence from the company to gather said information, their awareness of how bad things were in the department and reluctance to convey what they did know.Once started there was a complete lack of onboarding or training and any attempts to request support were met with ineffective methods.90% of the work day consisted of duplicate, redundant meetings with the need to work constant 12 hour days to make up for wasted time.Senior management loved to instate bureaucracy and red tape preventing operations from running as smoothly as it could.

Pros

Front-line staff passionate about their work

Cons

Toxic work culture, Ineffective management, Lack of training and onboarding, Long hours

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Political and workplace intimidation and victimisation

Medical Accounts Officer (Former Employee) - Frenchs Forest NSW - 28 August 2021

When working at Frenchs Forest the Supervisor is intimidating luvs to Micro manage , blames others for her mistakes and doesn’t support you.The Centre leader provides no support either

Cons

No flexibility

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Genuine, fun employees and supportive management

Team Leader/Manager (Current Employee) - Brisbane QLD - 18 August 2020

Flexible work arrangements and good work/ life balance. Easy to manage motherhood and work without pressures or unreasonable expectations. manageable workloads with a great bunch of staff.

Pros

Flexible work arrangements

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High pressure. No recognition. No rewards.

Manager (Current Employee) - Sydney NSW - 17 June 2020

Constant change in direction. Lack of employee input. Top down decision making. No recognition for going the extra mile. Management disregards company values. Low engagement levels all round. Very stressful work environment.

Pros

The impact we can make on patients health and well being is fantastic

Cons

A company just not interested in developing individuals careers.

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Great short term bet, not a long term player in healthcare

IT Manager (Current Employee) - Sydney NSW - 16 June 2020

Company leaders take pride in running the company like a start up, except its the size of a small multi-national, this means there is no desire to develop people's careers or provide promotion opportunities. Process are not followed particularly when it comes to employees complaints about their treatment by their leaders. Lot's of management by fear and intimidation.

Pros

The constant change means every day is different but the uncertainty is exhausting

Cons

Expected to work long hours, weekends, don't take holidays to deliver on projects.

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Jobs at GenesisCare

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Patient Services Officer

Albury NSW

4 days ago

Patient Service Officer (Medical Receptionist)

Greenfields WA

2 days ago

Patient Services Officer (Medical Receptionist)

Gold Coast QLD

1 day ago

Principal House Officer

Hervey Bay QLD

21 days ago

Research Administration Assistant

St Leonards NSW

1 day ago

Dictatorship management style company not for anyone seeking a career

Manager (Current Employee) - Sydney NSW - 16 June 2020

Company has grown very fast over the years due to well funded acquisition program but has struggled to grow organically partly due to leadership team more focused on pleasing the CEO rather than make commercially sound decisions. There are no best practice management norms in this company, it's old school become mates with the boss to get anywhere in the organisation. Their centres to treat cancer are second to none, great patient care for sure.

Pros

Well funded by investment companies

Cons

Investors don't always make good leaders in an organisation

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Great company for a consultant, terrible company for a full time employee

Manager (Current Employee) - Melbourne VIC - 16 June 2020

There is constant pressure to deliver the impossible. This autocratic don't care what the issue is style comes from the CEO and the leadership team. Investment Co mentality from the 1990's. High turnover. Morale is rock bottom with most colleagues just trying to survive. No desire to develop peoples careers. It's a private investment company funded partly by a Chinese Govt controlled investment Co and an american investment firm. Not a pleasant environment to work.

Pros

Interstate offices tend to have more freedom

Cons

constant change with no clarity of strategy. High turnover. Low morale and engagement

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Autocratic leadership driving an investment Co culture

Manager (Current Employee) - Brisbane QLD - 16 June 2020

Company has great potential if it was managed like a proper healthcare organisation. The CEO is ex investment banker and creates a culture of fear and intimidation which most of the leadership team also take pride in adopting. The engagement levels are record low, very high turn over, team leaders come and go with no explanation why they leave suddenly. The impossible targets ultimately lead people to leave or go on stress leave. Absolutely no joy in working for a company that has such old school leadership team

Pros

Nice offices, Brisbane colleagues tend to be treated slightly better than head office folk

Cons

impossible targets. no bonuses. management by fear and intimidation.

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Technology and investment focused company- not a place to have a long term management career

Human Resources Manager (Current Employee) - Sydney NSW - 16 June 2020

It's a company led by investment bankers or clinicians who have never worked in proper corporate organisations. They invest well in technology and in the clinics where patient care is fantastic. The management style is old school autocratic with impossible deadlines and a scary pride in working people around the clock with no recognition. Great Co for a consultant to charge excessive fees then exit quickly. Forget about this company is you are seeking a rewarding management career where your efforts are recognised. Apply here if you are a consultant who can hand hold leadership team. CEO is autocratic and as arrogant as your typical investment banker.

Pros

If I was a cancer patient I would want to be treated by one of their clinics

Cons

Management by intimidation. Leadership team is a 'jobs for the boys' culture.

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Unorganised company with little to no structure and processes

Executive Assistant and Marketing Coordinator (Oncology & Cardiology) (Former Employee) - Sydney NSW - 19 April 2020

GenesisCare is a company with little to no structure and processes which therefore makes it difficult to get tasks completed. With no structure, there is a lack of accountability.

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Typical Corporate Culture

Cardiac Physiologist (Current Employee) - Queensland - 19 February 2020

Typical of modern corporate culture that has unfortunately started to infect healthcare companies here in Australia. Salary is poor for lower tier workers with little to no advancement in career.

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Great company and friendly people

Receptionist (Current Employee) - Alexandria NSW - 5 March 2018

During my time at Genesis Care I picked up on more jobs as it was a bigger company with 100+ people. I was assigned many tasks such as handling parking, answering phone calls, booking couriers, handling mail, and many more. Being a receptionist, I had to learn to keep calm during stressful situations and teach myself to multi task while also keeping a smile on my face. I also worked closely with the company caterer and he taught me how to order food and set up for events and meetings.

Pros

Free lunches, understanding bosses. flexible hours

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Undergoing rapid change

Human Resources Officer / Administration Manager (Former Employee) - Brisbane QLD - 7 August 2016

Fast paced work environment with focus on driving profit and expansion. Undergoing rapid change, and cultural health of the company in the process of being established.

Pros

Flexible working hours

Cons

Instability

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Growing HealthCare Company

Enterprise Architect / PM / Technical Architect (Former Employee) - Sydney NSW - 26 April 2016

Nice company to work for, growing in specialist healthcare sectors. New office out of the Sydney CBD. Lovely people to work with. Future prospects look bright. Inclusive management team who work hard to be clear of the overall strategy.

Pros

Dynamic culture, young growing company, great site to work at.

Cons

Longer commute, growing pains with processes, priorities and projects.

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Benefits patients enormously

Executive Assistant to CFO and General Counsel (Current Employee) - Sydney CBD - 12 August 2015

Every day is extremely varied, extensive diary management, events, travel etc. Learned a fantastic amount of what Cancer Care and Heart Care means for patients today Management is varied and cohesive Co-workers are amazing and all want to help make Genesis an amazing company Work life balance is the hardest part of the job Seeing the good that the company does is the best part of the job