Gloria Jean's Coffees Employee Reviews

Its a really busy and fast paced working environment. It can be hectic at times, especially during peak hours. The environment is only good to work if the manager isn't around and if you're friends with your shift mates otherwise. The only good thing is that it pays well and you get free food and drinks. (Mainly if the manager isn't around).

Pros

Free food and beverages

Cons

No breaks

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Nice and Welcoming workplace

Barista (Current Employee) - St Clair NSW - 19 September 2023

Very nice and engaging workplace, people are super nice, very chill and relaxing except for rush hourHours are flexible and easy to work around, like how I dont have to wear the uniform but they should pick other colours other than black

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Jobs at Gloria Jean's Coffees

Fast paced

Barista/All Rounder (Former Employee) - Adelaide Region SA - 19 September 2023

It’s nice work but you have to be fast at it. Managers are nice and very understanding but they’ll make you move faster during peak hours which can be a lot

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Ok for fill in work, would not recommend for anything more than that. Horrible company to work for, but the coffee is nice

Sales Assistant (Former Employee) - Mackay QLD - 7 May 2023

What is the best part of working at the company?No loyalty to staff, Management are rude to staff in front of customers. Not a nice place to work.What is the most stressful part about working at the company?Loyalty not returned via shifts. Gossiping and nastiness from other staff.What is the work environment and culture like at the company?Bad. Will replace ft hrs with next to nothing, no notice given, if they can find jnrs to replace you. High standards and loyalty expected from staff, none from management or head office.What is a typical day like for you at the company?Running around like a headless chook whilst management and senior staff do nothing but bark orders

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Is okay to work for

Barista (Current Employee) - Perth WA - 23 March 2023

Pay isn’t that great and long hours to work. Favouritism is present with owner and manager but other coworkers are great to work with. Wish there was more money involved

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Gloria Jean's Coffees insights

Based on 4 survey responses

What people like

Ability to meet personal goals

Areas for improvement

Support from manager
Sense of belonging
Fair pay for job

easiest job ever had

Barista (Former Employee) - Newcastle NSW - 23 March 2023

fun workplace with great people. recipes makes drinks easy to remember and make. big sad that it’s gone didn’t know i needed it till it was gone lol .

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Can be good

Crew Member (Current Employee) - Logan City QLD - 5 March 2023

Not bad for the pay, although very lenient not much authority from managers and above. Other than that everyone’s hard working and get along well. Good for side job.

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barista - management was terrible

CAFÉ ALL ROUNDER / BARISTA (Former Employee) - Australia - 8 December 2022

no flexibility or support. management was rude. i enjoyed the job just not the owners. pay was bad. if it was different management. i would have enjoyed it

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Profuctive

Barista (Former Employee) - Dandenong South VIC - 6 December 2022

It’s a good place to work depend on which place you work i had to work with drive thru gloriea and I don’t recommend that place at all owners been so rude and it’s really stressful

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Pretty good for beginner work experiences

Café All Rounder (Former Employee) - Sydney NSW - 20 November 2022

It is a nice place to start working at during your teens, you can make decent money to save up and experience what it's like to work at a cafe. Overall a decent experience, the only annoying parts of the job are cleanup (dishes, tables, mugs) and disposal (stock debris, cardboard and rubbish), but everyone doesn't like that.

Pros

Free drinks, nice co-workers

Cons

The hours are pretty long, 9-6 instead of a regular 9/10-5

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alright but it was alot to do on the first day

casual (Former Employee) - nsw - 7 November 2022

never go to jobs that hire you on the spot. you need to have experience beforehand for a job like this but can teach you how to hustle and take things seriously

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It's a good place to work at, people are fun to work with

Barista (Former Employee) - Blacktown NSW - 20 September 2022

It's a good place to work at, people are fun to work with but the pay is minimum wage and always short staffed. Had an amazing team but the staff shortages meant double shifts or extra hours and didn't get paid extra for doing so.

Pros

Made amazing friends

Cons

Long hours and short staff

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Fun Workplace

Customer Service (Former Employee) - Yarrawonga NT - 28 August 2022

I worked as a Barista, and everything at Gloria Jeans was such fun. I had a great time working there. Everyone was very friendly, I don’t have anything bad to say about this workplace as it is one of the best.

Pros

Flexible Rosters, Discounts, Free Coffee, Free Food

Cons

None

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Great people to get along with

Café Assistant (Former Employee) - Kippa-Ring QLD - 5 August 2022

Great place to work friendly people around you to help you out. Great people all around you. Don’t think of it as interviewing or working think of it as hanging out with a few friends.

Pros

Free drink on shift

Cons

Lunch rush can be tough

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Not a great place to work

Barista (Former Employee) - Ascot WA - 26 July 2022

Worked at Gloria Jeans Ascot- and was promised things in the interview that sadly did not translate to the job. Management is very two-faced and will cut you down if you don't follow them. Rosters wouldn't come out until the day before and always changing due to people leaving which is just further proof of what its like to work there.

Pros

Good collegues

Cons

Unreliable. Biased

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Good sometimes

Cafe all rounder (Former Employee) - Morley WA - 8 July 2022

Good but new manager got rid of me and a few other staff so not sure if I would recommend working here I worked at the Morley one maybe other locations are better

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Good

All Rounder (Former Employee) - Sydney NSW - 7 June 2022

Good place to work - flexible shifts - worked well with study and life commitments. Staff were all friendly and accommodating to one another's needs

Pros

Flexible - Friendly staff

Cons

Long hours

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Terrible place to work

Barista/All Rounder (Current Employee) - Nowra NSW - 14 March 2022

You aren’t paid superannuation, payslips aren’t given out, management is terrible and talks badly about staff to other staff members, not a secure job or one you can even particularly advance in, lack of hours and no loyalty to long term and hardworking staff

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Soooo bad

Barista/All Rounder (Former Employee) - Coopers Plains QLD - 7 February 2022

The owner expects you to learn everything without getting you to actually doing it. Bad Just Bad Don’t work at there

Pros

Free lunches

Cons

Dumb owner

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The place is not to bad to work for but some franchises are horrible

Shift Supervisor (Current Employee) - Sydney NSW - 25 January 2022

I get paid under minimum wage and it’s horrible. I’m constantly upheld to a managers expectation when I’m just a supervisor. I am always called in to cover for people who don’t show up and I get 5 minute breaks at a time!!

Pros

Free lunches

Cons

Long hours with little breaks

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Slow paced environment easy to learn even with no related experience, good first job for teens and young adults

Barista (Current Employee) - Rockingham WA - 23 January 2022

Can be a really nice place to work with a good environment, managers can be overbearing getting in your business and making u do things that they don’t