Gong Cha Employee Reviews

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3.6Job Security & Advancement
3.8Culture
Found 8 reviews matching the search See all 67 reviews
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5.0
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Fun and warm environment to work
Team Leader/Supervisor (Current Employee) –  Bankstown NSW8 February 2019
good spending time working here and meeting up new friends. Make my worklife worth and enjoyable. Sometimes it is really busy and tiring but can train your pressure skills of working
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5.0
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what you learned
Waitress (Former Employee) –  Brisbane QLD1 January 2019
The skills to make the milktea more tasty and popular. I know how to boil the pearls and boil the tea. And the good communication skills with the customers.
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4.0
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You need a lot of energy to be able to work here for long term
All Rounder (Former Employee) –  Melbourne Australia12 July 2018
It is pretty fun, the job will keep you busy all the time and require you to memorise all the recipes. There will be times where you have to carry heavy stuff and that it is important to be able to multi-task in this kind of job.
Pros
Free drinks
Cons
Require strength
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5.0
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Very fast paced, fun environment.
Sales Assistant/Customer Service (Former Employee) –  Burwood VIC4 February 2018
I learnt how to make every single type of drink, memorising the rules for how sugar levels should be, for whichever drink was requested. I learnt how to cook pearls, how to cut the ai yu jelly, and how to work with all the "toppings" The hardest part of the job would probably be the smokers that could loiter around, and the most enjoyable part of the job would be the free drinks and discounted food from the neighbouring store, "HotStar".
Pros
Half an Hour Break during shifts
Cons
Some customers smoke while ordering
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4.0
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typical day at work
Employee (Former Employee) –  Liverpool NSW12 May 2016
- no eating unless on break
- always doing something
- dont get distracted
- making sure customers are happy
- always smiling and interacting with customers
Pros
friendly workers, popular service
Cons
short hours, not enough shifts
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4.0
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busy
part-time waitress (Former Employee) –  Adelaide City Centre SA23 April 2016
My job is to making drinks for customers, and providing customer service. Sometimes I need to train new staffs. I have gained precious experience by working for Gongcha.
Pros
flexible
Cons
busy
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2.0
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productive and fun
sales and food perpare (Former Employee) –  Cabramatta, NSW8 January 2014
young workers with energy
cash handle
people speak the same language
Pros
free drink
Cons
Low Pay rate
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Overall rating

4.0
Based on 67 reviews
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Ratings by category

3.9Work/Life Balance
3.3Salary/Benefits
3.6Job Security/Advancement
3.6Management
3.8Culture