I work with the best team of people
Customer Service Officer (Current Employee) – Raymond Terrace NSW – 22 August 2017
I've worked at 2 branches with Greater Bank where we worked as a team while achieving individual results. Being at a branch long term you get to know your customers very well and this is the second best part of the job. The company has gone through many changes in the past 5 years, management has changed a lot as well. We have a great workplace culture and Greater Bank promote a good work/life balance. The hardest part of the job is very unhappy customers who think that the employees or the bank is holding their money from them when there could be numerous reasons why they can't access their funds (sometimes it's the customers own fault). The best part of the job are the people I work with and the 9 - 5 hours.
Great working hours. What I have learnt about banking has been applied to my personal life.
Cranky customers when the problem is out of our control.