Awful pay under the guise of it being a cert which takes 1 year to complete. As a person of colour it was white dominated & my place had a weird clique going on where a team leader was in a relationship with a minor. Few works well under pressure, few will snap and take their anger out on you. Good as a first job but terrible for living wage. Management only cares about money, on break only allowed a min $15 worth of food (a cheap burger costs 14.95$). If you are new they treat you as an outsider for a while. Some people were nice though but nice people don’t pay bills.

Pros

A burger on break

Cons

Below minimum wage pay

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Cultish and high school-like

Team Leader (Current Employee) - Browns Plains QLD - 20 January 2023

This workplace is incredibly unprofessional with a drug-culture like no other I’ve seen. Young and under-experienced management makes for really immature working, and horrible professional boundaries with team members. It’s great because everyone is so friendly…..but are happy to backstab and step on each other the moment you make a mistake. Would not recommend to my worst enemy.

Pros

Free lunches and discounts

Cons

Management

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Grill'd Healthy Burgers insights

Based on 13 survey responses

What people like

Feeling of personal appreciation
Ability to learn new things
Inclusive work environment

Areas for improvement

Fair pay for job
Overall satisfaction
General feeling of work happiness

Terrible

Team Member (Current Employee) - Perth WA - 16 January 2023

They underpay their staff , manengment do not care about work life balance, don't get our legal 10 minute rest breaks. They work you so hard and you don't get much overtime, they expect so much and they make you run alcohol even if you are underaged

Pros

free burger on shift

Cons

long hours

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Opportunity and Growth, Amazing people

Assistant Manager (Former Employee) - Perth WA - 15 January 2023

The job itself requires you to be switched very on. You meet amazing people and can be presented with lots of growth opportunities if you work for them. Definitely a people company as opposed to just being looked at like a number.

Pros

Growth Opportunities, The people, Learning experiences

Cons

Work life balance if you don’t manage it properly

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Underpaid over worked and pretty bad culture

All Rounder (Former Employee) - Geelong West VIC - 6 January 2023

After returning to the workforce after having children, I was enticed by the flexibility of the hours I could do. But the pay! It’s terrible! I was completely thrown in the deep end, after 3 weeks had to do opens on my own. The staff their majority of them are under 21 and see the place as a social club instead of a workplace. I have put in so much work and effort in only to become completely frustrated and burnt out. For a kid in school living with parents, for a first job is ok. But not for people who have bills to pay.

Pros

Free food after 5.5 hours

Cons

Low pay Terrible culture

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you can stay trapped in a min

Team Leader (Current Employee) - South Yarra VIC - 1 January 2023

In the interview I was told that as it was a traineeship position, I would start being paid less than other jobs, but after 6 months it would be higher than other entry level jobs. 1) The traineeship took 6 months 2) after being bumped to the higher rate, still get paid less than other fast food jobs. I went through a period training people who weren't stuck in the traineeship - training people who made $10 more than meUpper management constantly trying to roster the lowest number of people to stay open, leading to constant stress. At any given time 3 pieces of equipment will be broken.

Pros

lovely coworkers (mostly), free food after 5 hour shift

Cons

long hours, restaurant always trying to roster the least amount of staff possible

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Not good

Cook (Former Employee) - Chirnside Park VIC - 29 December 2022

Overworked and kitchen gets so warm from grill. Hours are not the best and can close and open in succession. People are nice though but pay is sub-par

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Good people. Supportive. Wages are a bit low.

Dressmaker (Former Employee) - Canberra City ACT - 19 December 2022

The people are great. Good environment to work in. However, wages are very low especially as a trainee. Hours can be tedious to work. Breaks are only given when working a 5 hour shift. However, the majority of the time you will be working 4.5 hours so you won’t get one. Overall I recommend it for the experience.

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Fun, bad pay

Team Member (Current Employee) - Rundle Mall SA - 14 December 2022

Great first job experience and it’s good how they rotate your positions every shift, for example you might be tilling for one, waitressing, grilling, dressing, or chipping. Bad pay though.

Pros

Free lunch, great discount, 30 minute break

Cons

Terrible pay, too focused

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The pay is bad and they over work you.

Team Member (Former Employee) - Brisbane QLD - 11 December 2022

As a teenager they know I won’t do anything about it but they always overwork people and they pay really bad. They would give 21+ hours shifts to me even though I had school and they don’t care

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Terrible pay, terrible management, great people

Team Member (Current Employee) - Preston VIC - 11 December 2022

They set you up with a million training modules which you get fired if you don't do, training lasts forever, pay is nowhere near enough for what you have to do along with your hours.

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Fun but late hours

Trainee team member (Former Employee) - Bondi Junction NSW - 10 December 2022

Really enjoyed it but could do the late hours. Got started on the grill immediately and really liked my fellow employees. Management was very fair and considerate.

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low pay, rude management, bad workplace culture

Team Member (Casual) (Former Employee) - Kotara NSW - 30 November 2022

i had errors within what i was being paid and took weeks for that to be resolved due to poor management, mainly hired under 18 year olds and expected them to work closes on weeknight which can lead to leaving the store past midnight if pre close jobs arn't finished. in addition to this one of the team leaders was in a relationship with the assistant management which led to a toxic and uncomfortable workplace

Pros

free lunches, however did receive undercooked food

Cons

every aspect of the role

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Like other reviews, good environment, questionable pay

All Rounder? (Current Employee) - Macquarie Centre NSW - 27 November 2022

I'm not sure if it's all rounder but I do a bit of everything. I have a nice manager and such but realised the pay is really questionable regarding overtime and penalty rates which I thought i'd get but apparently not. Not sure if part time is suppose to get or not after all

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Fun place due to nice co-workers

Trainee (Current Employee) - New South Wales - 26 November 2022

It was a simple interview and not many questions, just regular. The people you meet are nice and is a great place to build friendship and gain experience. However, the pay is not good at all as they legally underpay you with the guise of a traineeship and a certificate III in hospitality (i.e. an 18 yr. old paid $12.90 per hr.). You have to work as a trainee for 12 months and maybe over.

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Cool people, Terrible Pay

Team Member (Former Employee) - Bundoora VIC - 14 November 2022

Pay is beyond terrible. Expect below 13 dollars and hour for ages under 17 and below. The management and people at Grill'd are chill. Some fast paced work during peak times but overall not a stressful work environment. Minimum hours of work per week is 13 hours however management always gives more hours.

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good people but stressful work and not great pay

Crew Member - Part Time (Former Employee) - Macarthur Square NSW - 13 November 2022

Don't train staff properly and expect them to be on par with those working with them for years. The pay isn't worth all the stress and management isn't good.

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Only went to work for the people

Team Leader (Former Employee) - Melbourne VIC - 9 November 2022

Grill'd gave me a lot of important skills and experiences that put me in a good position for my text job. However, the pay is so horrible you pretty much just go in for the team so that they aren't doing an even more unfair about of work.

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horrible pay

team member (Former Employee) - Hillarys WA - 8 November 2022

worked here as my first job out of highschool, horrific pay got paid significantly under minimum wage under the guise of a traineeship cert thing, never finished it. don’t let anyone tell you it was normal pay for part time, the worst paying jobs i’ve had ,got paid under $15 at 18. Don’t recommend working here, the coworkers are fun though

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Good co-workers but bad pay

Team Member (Current Employee) - Chadstone - 7 November 2022

The environment is really nice and the coworkers are really helpful and fun but the year traineeship wage is not good. The pay is very bad for someone that is in their first year of Uni.

Pros

Free food, good coworkers

Cons

Very bad pay

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be weary

All Rounder (Current Employee) - Victoria Point QLD - 4 November 2022

very high school environment, theres so much gossip at every grilld ive worked at, bare minimum wage for a very mentally and physically taxing job. you are “rewarded” with a pat on the back for overworking yourself and then shamed when you burnout.

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