3.4 out of 5 stars.
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Guzman Y Gomez Employee Reviews

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Australia210 reviews

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3.3Work–Life Balance

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Love the people but extremely draining

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Over all a good first job to get some better experience in workforce and the people are extremely fun, but I found that I was being told to do 5 things at once. After some time the shifts become completely unreliable and extremely restricting. And the work/life balance goes out the window. I would get home and have no motivation to do things that involve my thinking as after work my brain feels like mush
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toxic place never want to work again

Bad high management culture. It is really toxic and political. Head office and HR all intoxic. The policies are changed according to people culture, relations to management team and head office




No appreciation, work life balance
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Fun work place , great people , management and pay poor

The people that work at gyg are great , All my fellow employees are really nice and I get along with them . However. it’s minimum wage , and working here at a young age you do the same work as adults and sometimes even more . After working so hard you get the pay check and it’s. not even that much.
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Very fast paced productive job

A typical day at working in GYG is being assigned on what to do he doing that day. Management was absolutely foul. They expect you to work ridiculous hours while your still in high school. Best part of the job was making friendships.


50% off your food is pretty good, As well as making great friends.


Management was so absolutely insane, The way they have the audacity to be spoken to like that.
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love it. great place. really great to work. great culture I love it. people are awesome. love the fast pace. love the food. awesome culture..love it so much.
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Guzman Y Gomez insights

Based on 64 survey responses
Areas for improvement
  • Support from manager
  • General feeling of work happiness
  • Sense of belonging

Fast Paced with lots of skills to learn

Enjoyed my time at GYG! Great support from corporate and learned so many skills that I will take with me to any future positions. Taught me a lot of personal skills like confidence and conflict resolution
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Good but unstable

Good relationships between coworkers. Most people dislike management. Shift leaders aren't trained properly, but are instead thrown into a new role directing 5-10 other people per shift with not much idea of what to do, because we are too short-staffed to train them. However, I enjoy working there still. Most people are happy and friendly and almost everyone is polite and respectful to each other. Food is pretty good and pay for me as a junior casual is minimum ($12.36/hr). Hours can be ok but fluctuate a lot. Sometimes 0 shifts, sometimes 4-5 shifts a week.
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great workplace, horrid management

its so good for a first job, they will give you heaps of hours especially if youre young, but they also cut hours abruptly, can be unreliable management sucks
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not bad not great

The job itself is mind numbingly boring, if you are good they will give you a lot of shifts which is good but expect to be doing the exact same thing day in and day out, the people you work with however will be great.
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Welcoming & Kind

Respectful and kind interview process was enjoyable. Part of a new crew and looking forward to meeting everyone. Commendable and proffesionalism with well sought and efficent work places.
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Great for a first job, maybe not long-term

Overall, working here poses as a good choice for anyone looking for their first job as it teaches you pretty much everything hospitalty-wise. You also learn to work in a fast-paced environment and how to handle all types of customers. You learn some independance too. I only ended up staying for as long as a year bc I was lucky enough to have friendly coworkers, however the work does get boring and repetitive overtime. If they find you're good at something, you're likely to stay in that position forever unless you tell them you want to be placed elsewhere.


50% off discount for food, made some good friends, a good first job


Repetitive work
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its ok

good first job for newbies. workplace is good, people are friendly. management asks for feedback and input from staff on how to move things forward. overall, not a bad place to start
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Don’t be a manager

Great workplace for a casual employee, but you don’t get treated that great when you move up into higher positions by head office/Op coaches and state managers
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pay was mid and management sorta sucks but fellow crew is very friendly. one of the worst and best jobs i have worked, the employee discount actually makes their burritos affordable which is a bonus ig
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Not good (please read why)

Very small space at the back with pretty much no windows or any sort of air flow for that matter when working in the kitchen hard to breathe so as you can imagine it was very hard getting used to working back there especially with all the cutting and prepping all the foods while just standing upright for hours just repeating the same task over and over it honestly got me feeling nauseous and lightheaded my first time and it doesn’t make it any better from the fact that whole workplace is just so small and squishy and there’s often quite a bit of other people working so overall I just came into this job thinking it would be fun but how wrong I was I’m not being biased whatsoever this is coming from experience only I literally in now way whatsoever I can recommend this job I’m telling you I got bored and hated it just from the first shift I got such a headache I had to stop honestly please if you can just pass this there is better jobs out there please don’t waste your time and excitement like I did.
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good and fun workplace

What is the best part of working at the company?shift that good on my availabilityWhat is the most stressful part about working at the company?closing part because you need to clean 😂What is the work environment and culture like at the company?helping each other everytime :)What is a typical day like for you at the company?always busy so the time will passed easily
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Friendly staff

Is a good place to work, good payment and helpful management. I strongly recommended this place. They will do their best to help and support all the crew members
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Horrible place, childlike attitude from management literally fired me because I deleted their incredibly annoying group chat , even after praising my work performance. Absolute nutters!
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Great place to work

Awesome supportive place to work. Pay good and food discounts are an added bonus. Really enjoyed my time working there. Management were all supportive.
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Poor management and poor pay

Management was very rude, and environment was super toxic. Making mistakes was not taken lightly - I understand it is a stressful environment, but for newcomers it definitely isn’t the best place to be.
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positive environment

supportive and positive workplace environment, managers have your best interests in mind and ensure your happiness. good work experience and first job


positive working environment


lack of shift consistency
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Overall rating

Based on 227 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.5 out of 5 stars for Culture

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