Guzman Y Gomez Employee Review
Management is absolutely horrific and ruined the work environment. Little to no care about employees and borderline abusive. Constant bullying and harassment from management, multiple threats of resignation, late pay almost always, unreasonable requests and hours as well as multiple last minute calls. Many employees were fired without reason or warning and under unfair circumstances. Disorganised and little training for new employees. Only redeeming qualities of the job was the culture and the friendly people there who are all in the same boat as you. Definitely one of the worst workplace experiences in my life, hope there are some changes to management as that is no way to treat employees.
Ratings by category
Staff discounts, lax uniform
Abusive management, Unreasonable requests, low salary
GYG is a great place to work at. The pay rates are amazing, you get to talk to customers and communicate within a team. Team leaders are way too demanding! I.e. 'Can you start the burrito bowl for drive thru?' followed by'Why are you doing drive thru!? Complete them in order!' Their expectations are so high, pushing exhausted workers just so they can have the number '1' next to their store name for five minutes. The atmosphere can be toxic at times, some people end up having to pick up the peak time slack while three or five workers are gathered together running amuck.The training is decent. Briefly outlines all the necessary processes of the restaurant, though don't be surprised if a manager is disappointed that you can't find the 'Extra meat button on the last page of the 8th tab. People will always be there to help you, but if you're really underperforming you won't get an opportunity to improve as you make mistakes. Instead you'll have fun cleaning out bins, or using a slicing machine when nobody trained you for it.
Good pay, work life balance
Short hours, hot/humid environment, demanding management
I love working at GYG Narellan, it was my second job so I wasn't new to the workforce at all.. But, I always feel like I am always learning something new every shift. The staff are so friendly and I have always felt like they are my work family, Natalia is an amazing boss along with Andreia and the other shift leaders at Narellan. The only downside is the pay, which should be improved as it is hard to survive on such a small rate... Other than that I love working here #2yearsstrong