Guzman Y Gomez
3.6 out of 5 stars.
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Guzman Y Gomez Employee Reviews for Food Preparation Worker

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GYG is a great place to work at. The pay rates are amazing, you get to talk to customers and communicate within a team. Team leaders are way too demanding! I.e. 'Can you start the burrito bowl for drive thru?' followed by'Why are you doing drive thru!? Complete them in order!' Their expectations are so high, pushing exhausted workers just so they can have the number '1' next to their store name for five minutes. The atmosphere can be toxic at times, some people end up having to pick up the peak time slack while three or five workers are gathered together running amuck.The training is decent. Briefly outlines all the necessary processes of the restaurant, though don't be surprised if a manager is disappointed that you can't find the 'Extra meat button on the last page of the 8th tab. People will always be there to help you, but if you're really underperforming you won't get an opportunity to improve as you make mistakes. Instead you'll have fun cleaning out bins, or using a slicing machine when nobody trained you for it.
Pros
Good pay, work life balance
Cons
Short hours, hot/humid environment, demanding management
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Great place to work in the people were very kind and knew how to teach new people their ways of learning and cooking in the work environment they made sure everyone was okay
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I love working at GYG Narellan, it was my second job so I wasn't new to the workforce at all.. But, I always feel like I am always learning something new every shift. The staff are so friendly and I have always felt like they are my work family, Natalia is an amazing boss along with Andreia and the other shift leaders at Narellan. The only downside is the pay, which should be improved as it is hard to survive on such a small rate... Other than that I love working here #2yearsstrong
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Management is absolutely horrific and ruined the work environment. Little to no care about employees and borderline abusive. Constant bullying and harassment from management, multiple threats of resignation, late pay almost always, unreasonable requests and hours as well as multiple last minute calls. Many employees were fired without reason or warning and under unfair circumstances. Disorganised and little training for new employees. Only redeeming qualities of the job was the culture and the friendly people there who are all in the same boat as you. Definitely one of the worst workplace experiences in my life, hope there are some changes to management as that is no way to treat employees.
Pros
Staff discounts, lax uniform
Cons
Abusive management, Unreasonable requests, low salary
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Working at guzman y gomez i had to work fast paced with minimal errors, the hardest part about working is beggining as you are thrown into working with little time to prepare and build up confidence in working
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it was niche place but sometimes too many hours some times too few and hard to deal with store manager. Manager never listened to the worker and usually they don't care about someone else needs.
Pros
free burrito
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Great and friendly place to work at. Very welcoming and warm. The crew always had a smile on their faces while working and it was great to see the level of team work involved.
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Preparation of menu items according to the procedures and processes outlined by GYG. Preparation of the orders on the line in a fast way due volume of costumers. sales operator and Cash machine register advising customer on their doubts.
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with a very friendly crew and a very interesting place to work.very helpful and interesting place.making food for the customer and serving them with a very good way to make sure the customer comes back again.
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It is always good to go to work because you know your gonna have a good time there. Excellent product and service quality, we are always concerned to deliver the very best
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next to no job security involved. positive working conditions but mangers sometime failed to follow through with basic tasks
Pros
free lunch
Cons
long hours, little pay
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