Guzman Y Gomez
3.6 out of 5 stars.
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Guzman Y Gomez Management reviews

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while working at Guzman i learned some very valuable skills that will stay with me for the rest of my working life.the management was amazing and very helpful when it came to swapping shifts if things had come upi wouldn't say there is a hard part to the job as it is very easy to pick up and learn everything you need to know to complete the set tasks .in my opinion the most enjoyable part of the job is being able to form connection with co workers, this makes sure that everything runs properly without problems
Pros
working with amazing staff members
Cons
no guarantee on weekly hours being the same
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GYG is a great place to work at. The pay rates are amazing, you get to talk to customers and communicate within a team. Team leaders are way too demanding! I.e. 'Can you start the burrito bowl for drive thru?' followed by'Why are you doing drive thru!? Complete them in order!' Their expectations are so high, pushing exhausted workers just so they can have the number '1' next to their store name for five minutes. The atmosphere can be toxic at times, some people end up having to pick up the peak time slack while three or five workers are gathered together running amuck.The training is decent. Briefly outlines all the necessary processes of the restaurant, though don't be surprised if a manager is disappointed that you can't find the 'Extra meat button on the last page of the 8th tab. People will always be there to help you, but if you're really underperforming you won't get an opportunity to improve as you make mistakes. Instead you'll have fun cleaning out bins, or using a slicing machine when nobody trained you for it.
Pros
Good pay, work life balance
Cons
Short hours, hot/humid environment, demanding management
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The job was difficult, but staff and atmosphere were friendly and made it worthwhile. The majority of management facilitated a positive relationship with their workers that was mutual and respectful. Issues arrived during new introductions in management which created tension and anxiety in the workplace, causing myself and other colleagues to resign. A major problem came from one particular manager who created an unsupportive, toxic environment that left everyone anxious and frustrated. This manager would belittle staff, create unrealistic demands, pick favourites and disrespect their team. This person lacked self-awareness and as a result a disproportionate ego.
Pros
Discount, Friendly team, Challenging
Cons
Some Management Members
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If you can live off 3 hours a week then apply for a job here.If you know what you are doing and don't need any on job training then apply here.If the manager or shift leader have a problem with you and your a mind reader then apply here.If your young and want to do whatever you like than work here.If it's your first job and want to be told you have a bad attitude then apply here.If you want to work for a manager that does not communicate and the owner supports that then apply here.
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Work here is alright, people you work with are generally pretty cool, job isn't too hard either though it takes a month or so to get the hang of. Managers change like a roller coasters, it gets annoying because you have to change the way you do things every month or so and make sure you get ready to get guilted into doing shifts. Be firm about when you can and can't work and you should be good. The rushes during the day can be pretty stressful, no matter the job your doing. Be prepared to jump between 2 or more jobs at once. Customers sometimes dont know the difference between a burrito and a sandwich so get ready for that. The max pay you can get before management is around $22.70. All in all its a job, you get shifts (not necessarily the ones you want), the people are cool, managers 80% of the time suck and the work is really stressful during rush periods. My recommendation is to not work here for longer than a year.
Pros
Free lunches if your a shift leader, 50% off for staff, people are nice!
Cons
Managers aren't cool, lots of guilting, staff often neglected, broken things never get fixed, stress stress stress, out of work responsibilities for a fast food job.
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Working within a team who care about customer service and working well together to achieve goals. The pay is good, depending on what you are satisfied with. Management is great and has their staff and teams best interest in mind.
Pros
Free Lunches, Great Team and Management
Cons
Stressful
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Great work environment Great management Happy place People who cares each other Follow all procedures Clean place Take care of employees Salary not to bad
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Es una excelente empresa, aprendi mucho de sus recetas, forma de trabajo y cultura. el trabajo en equipo fue mi mejor experiencia.
Pros
vacaciones pagas
Cons
descansos no pagos
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Management had over-paid at periods and then randomly started deducting without notice. Very disappointing if you are not Spanish. Staff are not friendly, instead are more arrogant if you can’t complete a task.
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After working with the company for over 2 years and building my way up the management ladder becoming a shift leader meant so much to me but not everyone would do what they’re supposed to in the management loop and it was the biggest downfall to where I left that company and I tell everyone it’s a good job while your in school that’s it I wouldn’t recommend working for them out of school
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- wouldn’t really recommend working there - managers are kinda rude and mean but can sometimes be nice - pay is really bad compared to other jobs - not very fun
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Not the greatest, not the worst in the world either, but more bad than good. Pro's: Lovely colleagues, 50% off food onshift/20% otherwise Con's: Not enough hours - you're lied to when joining. You get told you'll get more hours if you prove yourself (which is fair enough). However if you're on a part time contract you're capped to a max of 5 shifts. They seem to hire tons of new people as opposed to increasing the hours of current staff. Hours aren't fairly distributed, people will fail to fulfil their basic responsibilities and still get a high amount of hours as opposed to others. Low Wages Management - Very hot and cold, one day they're okay with you, next day (most days) speak to you like you're worthless. Seem to lack to basic understanding that a member of staff who feels happy at work, will perform better. Thrown in at the deep end - there is SO much to learn and you're not given time to find your feet/groove. You have to hit the ground more than running and even that may not be enough.
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Management is absolutely horrific and ruined the work environment. Little to no care about employees and borderline abusive. Constant bullying and harassment from management, multiple threats of resignation, late pay almost always, unreasonable requests and hours as well as multiple last minute calls. Many employees were fired without reason or warning and under unfair circumstances. Disorganised and little training for new employees. Only redeeming qualities of the job was the culture and the friendly people there who are all in the same boat as you. Definitely one of the worst workplace experiences in my life, hope there are some changes to management as that is no way to treat employees.
Pros
Staff discounts, lax uniform
Cons
Abusive management, Unreasonable requests, low salary
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Overall was a good experience working at Guzman Y Gomez Coffs Harbour. The only doe said was the management team could not keep a professional gap between themselves and the employees causing favouritism among the crew members
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Depending on what time of day you work it can be super fast paced but still chill to work. Management is fine but I did't get as many hours as I'd like after the first few weeks. The customers are generally great and the other employees are a wonderful bunch of people
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Management and roster planning was often a downfall at this job. A typical day would often involve issues that were the direct result of poor planning, such as inadequate produce ordering or rostering issues.
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Management takes advantage of all their employees! Don't even bother working if you're part-time, the pay is ridiculously low! Restaurant managers are so rude and condescending. They can make so many mistakes, have multiple people complain about them but are weirdly protected by people higher up. Yet if a team member messes up once, they get a written warning and soon after, fired. I honestly hate coming into work
Pros
none
Cons
Management, low pay, shifts being changed hours before start
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management hold little to no respect for crew (Sales and line) workers. Always felt bullied and abused here. Wouldn't recommend to anyone especially in Adelaide. Only good thing was some of the crew members were really nice and good people
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Aprender de la administraciĂłn, manejo de personal, manejo del cliente
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The culture at GYG was great, though a lot of drama. Management wasn’t great and it felt as though there wasn’t any leadership, there where multiple times were I had to take the responsibility a manger would take, as some situations where not dealt with properly. Other staff can also be extremely rude and expect you to do there job for them. You ended up not knowing what position you work in as you are thrown in to work double the amount you should, and do things that you aren’t trained in. If you can’t keep up and take more initiative then the job will be too hard and stressful. I ended up leaving as I felt the pay was not enough for the amount of work and stress I had to go through.
Pros
Discounted food, culture and fun.
Cons
Poor management, no team work and personal drama.
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GYG provides a better environment for the workers. well behavior is a must thing there. proud to be a member of GYG. wish the best of luck for GYG and its employees.
Pros
free lunch
Cons
none
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