38: HSBC Employee Reviews

It was in a team environment and there was much to refer to if I needed assistance to talk about a product.Such as the intranet and internet.To gain more insight about how it can be viewed internally and externally.

Pros

Training and lots of skills to gain.

Cons

SHARING IDEAS TO MAKE WORK FLOW MORE open to other forms of information sharing, such as; regular updates and input in meetings.

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Put into deep end

Customer Service Representative (Current Employee) - Remote - 14 March 2022

Put straight into deep endNot much support (they claim otherwise)No progression for 18 months Low salaryRotational shifts too late-no social life Micro-managed

Pros

Paid leave

Cons

Rotational shift pattern

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Not a good place to work

Customer Service Representative (Former Employee) - Sydney NSW - 5 May 2020

Very bad interview process. The only good thing is the proximity. No job security. No proper training. Not enough staff to take calls, always 45 minutes to customers reach us,

Pros

location

Cons

management, salary

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Typical Day at Work

Senior Funding Officer (Mortgage) (Former Employee) - Sydney NSW - 27 February 2020

In a typical day in my position I fulfilled management tasks of managing the funding requirements of our settlement agents , Reconcile all the accounts related to Mortgage , as well as overseeing a offshore staff of individuals. Throughout the day I completed various administrative duties as well, including answering phones and emails. I also provided strong customer service and resolved customer issues.

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High profile brand.. that's it.....

Financial Regulatory mgr (Former Employee) - Australia - 18 February 2020

Good brand but pay is minimal and you need to keep looking over your shoulder. Many head count freeze and job cuts. You are really only banking on the famous name.Everyone wants to work for HSBC so they can afford to pay below market. The last CEO lasted 15months and took 30 years to work his way up. Otherwords they don't care if you lose your job. They will fire you simply if don't like you. Lots hidden agendas. Only find out last minute. Too conservative ccompany

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great work life balnce adn felt valued

NSW State Sales Manager (Former Employee) - New South Wales - 10 February 2020

found al the staff at HSBC open to new ideas, work life balance, career progresison. Leaders very pprocahable and made your opinions feel valued, HSBC was an enjoyable place for my career progression over the 12 years and have made life long friendships as a result.

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Solid Bank

Management Accountant (Former Employee) - Sydney Central Business District NSW - 14 November 2019

Quite a nice place to work most of the time however IT choked with red tape and systems poorly integrated. The constant pressure to reduce costs can lead to a hostile environment.

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Great brand, good business and customer focus. hard to get things done

Senior Marketing Manager (Current Employee) - Sydney NSW - 12 November 2019

If you can get your head around HSBC being a machine, and to remember that even the best and kindest people are trying to navigate around the machine, then you can take the slow steps to get things done.

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Good for job security

Personal Banking Consultant (Current Employee) - Sydney NSW - 11 October 2019

There are many opportunities for training and development. Work/Life balance needs to be improved. Overall a good starting place and good company to be part of.

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fun

Administrator / Customer Service (Former Employee) - Melbourne VIC - 2 September 2019

greeting customers , organising guests , show them how to use ATM machine to deposit and withdraw cashes and coins , putting customers to the right counters .

Pros

learning banking

Cons

standing for lone time

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Jobs at HSBC

Payroll and Benefits Specialist

Sydney NSW

29 days ago

Senior Product Manager - Product Services

Sydney NSW

18 days ago

Communications Manager

Sydney NSW

8 days ago

Financial Control and Group Reporting Manager

Sydney NSW

11 days ago

Great Work Life Balance

Executive Administrator (Former Employee) - Sydney NSW - 22 June 2019

This is a great organization to work for. Peers, management, and executives are friendly and engaging. I was sad to leave this organization when I moved back to Canada.

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Unrealised opportunity

Product Manager - Car & Personal Loans (Former Employee) - Sydney Central Business District NSW - 11 February 2019

Typical day related to managing product related issues and meetings Working with external consultants on a product review & launch deepened my hands on experience in business analysis, strategy development & implementation Management positive and workplace culture collegiate Enjoyed being part of an international bank Hardest part reporting to a regional HO in Kong Kong that really didnt understand Australian market

Pros

Flexible hours and colleagiate team

Cons

Limitations as local subsidiary of international bank

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Great place to work

Data Entry/ Verifications Officer (Full-Time) (Former Employee) - Sydney NSW - 22 December 2018

Great management and culture. Good employee benefits. Was a great start into the corporate world for me. One of the best places I have worked. Learnt a lot in financial services industry.

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Great team to work with.

Capital Works Manager (Former Employee) - Sydney NSW - 27 November 2018

Covering all aspects of property management and looking after a large portfolio of properties was great experience. The workplace culture is one of fairness, treat others with respect and this will be given to you in return.

Pros

Flexible Hours

Cons

Too many meetings

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Overall good place to work but lacks the excitement of an dynamic/fast paced company

Various Positions (Former Employee) - Sydney, Australia - 9 November 2018

Good place to work and they try to treat their staff well and not just like robots. If you have a family you will like the work life balance and flexibility. If you are young and looking for something more dynamic, exciting and a more risk-taking environment then it may be a bit boring.

Pros

Work-Life Balance, Flexibility, Trust

Cons

Conservative, Not much youth culture

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best place to work

Teller Officer (Former Employee) - Egypt - 3 April 2018

literally is the best place to work. a lot of advancement opportunities and self-development. ongoing training and skills and knowledge enhancement. being part of a highly trained and professional team makes you so proud.

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Great work place with limited career advancement management opportunity at senior management level

Senior Global Relationship Manager (Former Employee) - Perth, Australia - 23 January 2018

I rank HSBC is one of the best place to work for though HSBC does not offer competitive benefits. One of the benefits of working with HSBC is the company offers job opportunity across geographies

Pros

Overseas posting opportunity

Cons

work life not balanced

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otima

Consultor de Vendas (Former Employee) - hsbc bank sa - 16 January 2018

empresa que oferece crescimento pessoal e profissional .

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Stresful

Senior Payroll Officer (Former Employee) - Sydney NSW - 12 October 2017

Expected to work long hours under a stressful enviroment. All though bonuses were very good each year if you performed as expected. Constant changes and employees. Enjoyed working in the HR department as work could be varied from time to time.

Pros

Good bonus

Cons

Long hours

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An Essential Role

Personal Banking Manager (Former Employee) - Sydney NSW - 2 August 2017

- increasing the wealth of customers with your banking services is always rewarding - dealing with complaints and concluding with resolutions is very satisfying - working with junior staff members and seeing them move on in their careers is encouraging - fraud and money laundering can be very upsetting

Pros

Every day is never the same

Cons

Frauds can be very upsetting

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HSBC experience was incredible, lovely environment with nice colleagues from different nationalities.

Customer Service Officer (Former Employee) - world trade centre - 3 July 2017

I worked one year with HSBC the biggest bank in the world . it added an amazing experience to my career path and learnt a lot from them. as much as they teach me i was a good asset for them as well reaching sales target and received an appreciation email from the CEO himself for my excellent service.

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