HammondCare
3.4 out of 5 stars.
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HammondCare Employee Reviews

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Location
Australia71 reviews

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3.2Work–Life Balance

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Found 71 reviews matching the searchSee all 75 reviews

Good job, unskilled leaders

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The most useful review selected by Indeed
The job itself is very rewarding albeit stressful at times. Build good relationships with clients and co-workers over time. Sadly the lack of management skills, communication, and empathy with supervisors and HR makes the role difficult to unbearable for the long haul. A lot of nepotism and cronyism within the office.
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Great Care/Team/Area Managers, terrible upper management.

The managers I worked under were fantastic and always willing to help. Scheduling were a different matter, often not enough time between clients, some breaks had to be taken while driving. Often get called on days off to cover shifts. Some schedulers were rude and/or intimidating. Head office are a nightmare and have no idea how to treat their employees with compassion. Hardly any recognition given for the people who work the hardest. Company went downhill after CEO change. The best part about the job were the clients.
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HammondCare insights

Based on 5 survey responses
What people like
  • Support from manager
  • Ability to meet personal goals
  • Clear sense of purpose
Areas for improvement
  • Overall satisfaction
  • Supportive environment
  • General feeling of work happiness

Stressful workplace with little support

The place needs a good scrub, it's pretty dirty looking. Staff dont have enough equipment to do the cooking for meals and things are usually broken.Management like to say they care and listen, but the bottom line is that the place is a business and they cut costs.

Pros

Making friends and getting to know the residents

Cons

No support and sad conditions. Staff are treated pretty bad
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Clients good overall business no

HammondCare as a whole isn't a great place to work. Bullying from managers. Pay was below par. Problems galore during COVID. The best and only part is the clients.
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Disappointing to work for

I tried numerous times to talk to management about concerns and issues, they fell on deaf ears and just gave me the run around, almost like it was a recorded message that responded. They know how to shut you down. Very disappointing. Extremely low pay for what we have to go through and you can never get any kind of consistency with the hours you work.

Pros

Nice clients mostly

Cons

Poor management, unheard, underpaid
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Productive and Fun Place to work

Care Service Employee job is fulfilling and makes your career very meaningful. Helping the elders live their life worthwhile is such an honor and makes a rewarding job.

Pros

kind colleagues
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Very Bad company no compassion

All about the money they don't care about people . No time given to complete tasks correctlyManagement didn't listenYour car will be destroyed and no compensation

Pros

None

Cons

Terrible company all about money
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Not a good place to work

Lot of work you even have to do paper work detail cleaning and cooking with in 6 hrs work shift which includes personal care of 14 residents by 2 carer even when doctors are there you have to be there to write everything in this all workload your paid very less. Listen to older staff tantrums in handovers
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Workload and expectations unrealistic

Very experienced worked hard but one RN per shift for 68 residents unmanageable. Current management at time unrealistic no positive feedback I think management were threatened by me. Residents and families loved my care and attention but omg just too much! I lasted 4.5 years how I don’t know. Never got any positive feedback or thanks.

Pros

None

Cons

One RN for 68 res in four cottages unrealistic
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It’s good

Pays not the best but that’s just aged care. It really does feel like a home though. Some staff are horribly mean but I guess that’s just their own personalities.
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Home environment but less pay

Hammond care is very person centred aged care to work n I feel like working at home helping and supporting my family. Management are very supportive and respectful but because of growing expenses pay should be raised more.
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Best Employer

Great company, great culture, consumer satisfaction driven, caring and passionate team. Leader in the industry. Great support to staff with many benefits.

Pros

Fuel Card Discount, Great Culture
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Hammond no carr

Staff are untrained, management don’t care about the staff on the floor! It’s all about making a profit, residents are left sitting in wet/soiled pull-up’s, residents have been found with maggots in their wounds, too many staff have no empathy!
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If an office worker then included in lots more.

all great for a.few years then became a glorified house keeper. The clients were the best thing about the job it was them that I stayed for as long as I did.

Cons

Training done on computer . job impeded on private life. Not all learning is achievable on computer.
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Supportive Managment who truly care for their clients and staff

•Good pay rate and mileage •Supportive management•Ongoing learning opportunities•Lovely clients • Great family life balance and always understood when appointments or emergencies came up
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Awful; stay away

Worked for this company for over 12 months. And it got significantly worse over time. Between the poor management. Useless staff and a manager that doesn’t care. Between the RNs who don’t know how to do their jobs. The unfair pay considering you do 4 different positions there and the fact they cap double shifts at 10 hours even though you work 16 is just pure unfair. I worked over the last public holidays. Was owed 21 hours public holiday rates and was paid only 10. Was due for 2 or 3 pay rises and never got them. Honestly just stay away. There’s no training what So ever when you start and are quick to throw you under the bus when you make a mistake.
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An absolute pleasure.

Can not recommend highly enough very professional for this industry. Excellent training modules. Very fair pay covering kms if needed. On my left to take up full-time permanent work.
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Not a great place to work

Management make you feel bad if you can’t do a shiftThey overload you with to many shifts, no breaks in between so constantly rushing to and from Cilents Some Cilents are really rude and ungrateful No notice if they change your roster/shift They favour certain staff over others Wouldn’t work here again May as well been a cleaner
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An educative workplace with reliable people and good team work.

It was a good experience that helped and supported in the different careers workers had. It was a secure job that promoted open access of the nurses to ask any questions.

Pros

Good teams. Free snacks

Cons

Many residents to care for with less staff
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Stressful and intimidating numerous staff left in a short period of time

Disgusting company to work for. I wouldn't recommend it to anyone. Treat their staff dismally. Managers bully staff. I have never worked in such a terrible environment

Pros

None

Cons

Constant Bullying
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Fairly environment to work.

Pay rate among the lowest if not the lowest in the sector and unfair time deductions should you be late to work by few minutes for one reason or the other. However if unfortunately you have to overstay by some minutes to complete a task, you're not equally paid for that.

Pros

They train on the job

Cons

Over burden with task without looking at the practicability of it being able to be carried out.
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Overall rating

Based on 75 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job Security/Advancement
2.9 out of 5 stars for Management
3.3 out of 5 stars for Culture

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