HammondCare Employee Reviews

The job itself is very rewarding albeit stressful at times. Build good relationships with clients and co-workers over time. Sadly the lack of management skills, communication, and empathy with supervisors and HR makes the role difficult to unbearable for the long haul. A lot of nepotism and cronyism within the office.

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Good company, but management needs to get involved in the scheduling and caring for their staff to see that their time is managed properly

Personal Care Worker (Former Employee) - Victoria - 16 November 2023

What is the best part of working at the company?Good training is provided regularly What is the most stressful part about working at the company?The schedulers think they own you and you are committed to them always. They are the downside to the company, spoiling the company name. What is the work environment and culture like at the company?Work environment and culture is not too badWhat is a typical day like for you at the company?Most of the time you are driving

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Jobs at HammondCare

Residential Aged Carer

Specialised Carer| Home Care | Scone

Scone NSW

25 days ago

Specialised Carer Shoalhaven

Shoalhaven NSW

2 days ago

Great work place, everyone was nice, kind, always had support.

Community Care Worker (Former Employee) - Sydney Western Suburbs NSW - 11 November 2023

What is the best part of working at the company?Very organised and friendly staff, helped in all situationsWhat is the most stressful part about working at the company?Long distance travelling, would prefer to work in pairsWhat is the work environment and culture like at the company?Very good, friendly, team workWhat is a typical day like for you at the company?Fun, enjoyable, always something to do

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Great Care/Team/Area Managers, terrible upper management.

Community Care Worker (Former Employee) - Sydney NSW - 29 August 2023

The managers I worked under were fantastic and always willing to help. Scheduling were a different matter, often not enough time between clients, some breaks had to be taken while driving. Often get called on days off to cover shifts. Some schedulers were rude and/or intimidating. Head office are a nightmare and have no idea how to treat their employees with compassion. Hardly any recognition given for the people who work the hardest. Company went downhill after CEO change. The best part about the job were the clients.

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Stressful workplace with little support

Support Worker (Former Employee) - Cardiff NSW - 24 May 2023

The place needs a good scrub, it's pretty dirty looking. Staff dont have enough equipment to do the cooking for meals and things are usually broken.Management like to say they care and listen, but the bottom line is that the place is a business and they cut costs.

Pros

Making friends and getting to know the residents

Cons

No support and sad conditions. Staff are treated pretty bad

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HammondCare insights

Based on 6 survey responses

What people like

Support from manager
Ability to meet personal goals
Clear sense of purpose

Areas for improvement

Overall satisfaction
General feeling of work happiness
Supportive environment

Clients good overall business no

Care Worker (Former Employee) - Sydney NSW - 14 May 2023

HammondCare as a whole isn't a great place to work. Bullying from managers. Pay was below par. Problems galore during COVID. The best and only part is the clients.

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Disappointing to work for

Care Worker (Former Employee) - Central Coast NSW - 25 March 2023

I tried numerous times to talk to management about concerns and issues, they fell on deaf ears and just gave me the run around, almost like it was a recorded message that responded. They know how to shut you down. Very disappointing. Extremely low pay for what we have to go through and you can never get any kind of consistency with the hours you work.

Pros

Nice clients mostly

Cons

Poor management, unheard, underpaid

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Productive and Fun Place to work

Care Service Employee (Current Employee) - Sydney NSW - 5 March 2023

Care Service Employee job is fulfilling and makes your career very meaningful. Helping the elders live their life worthwhile is such an honor and makes a rewarding job.

Pros

kind colleagues

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Very Bad company no compassion

Hammond Care (Former Employee) - Sydney City NSW - 4 March 2023

All about the money they don't care about people . No time given to complete tasks correctlyManagement didn't listenYour car will be destroyed and no compensation

Pros

None

Cons

Terrible company all about money

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Not a good place to work

Specialized Dementia Carer (Former Employee) - Hammondville NSW - 26 February 2023

Lot of work you even have to do paper work detail cleaning and cooking with in 6 hrs work shift which includes personal care of 14 residents by 2 carer even when doctors are there you have to be there to write everything in this all workload your paid very less. Listen to older staff tantrums in handovers

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Workload and expectations unrealistic

Registered Nurse (Former Employee) - Scone NSW - 25 January 2023

Very experienced worked hard but one RN per shift for 68 residents unmanageable. Current management at time unrealistic no positive feedback I think management were threatened by me. Residents and families loved my care and attention but omg just too much! I lasted 4.5 years how I don’t know. Never got any positive feedback or thanks.

Pros

None

Cons

One RN for 68 res in four cottages unrealistic

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It’s good

Carer (Current Employee) - Illawarra NSW - 9 November 2022

Pays not the best but that’s just aged care. It really does feel like a home though. Some staff are horribly mean but I guess that’s just their own personalities.

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Home environment but less pay

Special Dementia carer (Current Employee) - Erina NSW - 9 October 2022

Hammond care is very person centred aged care to work n I feel like working at home helping and supporting my family. Management are very supportive and respectful but because of growing expenses pay should be raised more.

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Best Employer

Residential Manager (Current Employee) - Hammondville NSW - 5 October 2022

Great company, great culture, consumer satisfaction driven, caring and passionate team. Leader in the industry. Great support to staff with many benefits.

Pros

Fuel Card Discount, Great Culture

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Hammond no carr

Specialised Dementia Carer (Former Employee) - Woy Woy NSW - 12 August 2022

Staff are untrained, management don’t care about the staff on the floor! It’s all about making a profit, residents are left sitting in wet/soiled pull-up’s, residents have been found with maggots in their wounds, too many staff have no empathy!

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If an office worker then included in lots more.

Community care worker (Former Employee) - Inner West NSW - 22 July 2022

all great for a.few years then became a glorified house keeper. The clients were the best thing about the job it was them that I stayed for as long as I did.

Cons

Training done on computer . job impeded on private life. Not all learning is achievable on computer.

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Supportive Managment who truly care for their clients and staff

Community Care Worker (Former Employee) - Nowra NSW - 1 June 2022

•Good pay rate and mileage •Supportive management•Ongoing learning opportunities•Lovely clients • Great family life balance and always understood when appointments or emergencies came up

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Awful; stay away

SDC (Current Employee) - Cardiff NSW - 28 May 2022

Worked for this company for over 12 months. And it got significantly worse over time. Between the poor management. Useless staff and a manager that doesn’t care. Between the RNs who don’t know how to do their jobs. The unfair pay considering you do 4 different positions there and the fact they cap double shifts at 10 hours even though you work 16 is just pure unfair. I worked over the last public holidays. Was owed 21 hours public holiday rates and was paid only 10. Was due for 2 or 3 pay rises and never got them. Honestly just stay away. There’s no training what So ever when you start and are quick to throw you under the bus when you make a mistake.

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An absolute pleasure.

Aged Care Worker (Former Employee) - Cowra NSW - 12 March 2022

Can not recommend highly enough very professional for this industry. Excellent training modules. Very fair pay covering kms if needed. On my left to take up full-time permanent work.

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Not a great place to work

Support Worker (Former Employee) - Nowra NSW - 18 February 2022

Management make you feel bad if you can’t do a shiftThey overload you with to many shifts, no breaks in between so constantly rushing to and from Cilents Some Cilents are really rude and ungrateful No notice if they change your roster/shift They favour certain staff over others Wouldn’t work here again May as well been a cleaner

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An educative workplace with reliable people and good team work.

Nursing Assistant (Former Employee) - Sydney NSW - 9 January 2022

It was a good experience that helped and supported in the different careers workers had. It was a secure job that promoted open access of the nurses to ask any questions.