Happytel Retail Group Employee Reviews
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Location
Australia8 reviews
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If you are willing to learn more about the field of IT, phone and technology accessories, sales, management and overall repair. This is the place for you.
It was fine working here but the management is not good and delays a lot of stuff. I was so fortunate that I had a best manager and I think she was holding the team together. Would love to work for my manager.
Pros
Flexibility
Cons
No team spirit
This company has many problem. They don’t care about professionalism. The head management needs to educate or monitor the area managers. Hired a friends or families and this is out of the professional. Some of the manager thought that he/she is the arrogant owner of the company not the manager. Site managers shouldn’t have that much abilities or can’t talk your my employee or underestimate to staffs because manager also one of the staff tattle.Although, Human Resources and head-office were never look after the most of casual staff or part or full time as well. Very under developed
Store managers are really goot at keeping the relationship with employees.
The workplace culture is all about the encouragement, friendliness and kindness.
It pursues the best of customer satisfaction.
Pros
Flexible hours
Cons
Short hours
Great place to gain some retail experience and to learn about smart phones.
The hardest part of the job is probably managing unhappy customers (rarely happens) when it comes to phone repairs.
The most enjoyable part of this job was my nice manager and good co-workers. We helped each other in work and had party many times. It bonded us and improved the workplace atmostphere.
In Christmas season, our head branch opened competition for best decorator and gave prize. We enjoyed that regardless of win or lose.
Pros
Nice colleagues
Cons
customer complaints as job stress
selling mobile products such as phone covers, and films, and repairing broken screens.
learning sales skills and communications.
co-workers are mostly Koreans.
teamwork between members are great.
Pros
co-workers
Cons
no seats
customer service, Human resource, management, leadership, training, communication skills, management meeting. It has been good experience working there, But I had to move the region, that made me to stop working for them.
Pros
good job culture
Cons
stress
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