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Harvey Norman Pay & Benefits reviews

Found 44 reviews matching the search See all 360 reviews
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5.0
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Featured review
Harvey Norman selected this as a representative review
I have had many jobs but I love harvey norman
2IC Manager and Sales Specials in Bedding (Former Employee) –  Rothwell QLD and Gunnadah NSW11 November 2018
I have had many experiences with harvey Norman, from being a Sale Specialist in the Bedding department, to Managing an Electrical Computer Store in a Small country town. I believe Harvey Norman is an amazing company in the way it looks after it's ppl. If you really want to make money, in Sales then Harvey Norman is the way to go. You get out of it what you put in, if you want a 9 to 5 Job, then Harvey Norman is not for you. It is busy, and you have to learn your stuff, the Harvey Norman way. I would love to be able to work at Harvey Norman again but due to illness I have retired very early. If Customer Services is for you Harvey Norman is a great place to start as you really can build a great business for your self with HN, and even Travel overseas to work in their other stores.
Pros
Great Income, Stable Enployment, Career building, Travel.
Cons
7 days a week operation, but I don't really think it's a con, as that weekends are when you make your Money.😁
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1.0
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Workplace was unprofessional
Accounts Clerk (Former Employee) –  Sydney NSW21 May 2019
The pay was really minimum wage, for working in the administration part of the company. $20 an hour for full time accounts role is not enough. We now know where they make their profits from.
Pros
Nothing
Cons
Pay rate. Non professional
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3.0
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Its a casual job so Im not homeless
Cashier (Current Employee) –  Eastern Suburbs Perth19 May 2019
Management has gone through some changes since I've started, which was mostly good. There is inhouse drama as there is in any workplace but regardless its there. Most of my coworkers are lovely to work with, other stores can be very full-on though and sale hungry. I've received consistent hours and genuine encouragement but it doesn't seem like this job will really go anywhere.
On weekends theres a coffee machine representative so free coffees on weekends :)
Pros
Paid to do nothing - Plus the discounts
Cons
Paid to do nothing
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4.0
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Encouraging environment and the ability to increase your pay
Sales Assistant (Current Employee) –  Sydney NSW16 February 2019
A good space to learn about products in an encouraging environment. Benefits such as insentives which encourages you to sell more and therefore receive more money
Pros
Insentives
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3.0
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Depressing place
Computer sales (Former Employee) –  Melbourne VIC7 December 2018
You can’t have ethics in this department, you must point the customer to the product that give you the most commission.
If a staff allowed a customer to return a product, that stuff would have to pay the loss.
FT - 38 hours any more and you will not be paid extra... that is no time in lieu, no over time, no penalty rates etc. because you earn high commission it’s expected you’ll make more than penalty rates... (lies).
However you are working 48hours a week... therefore one day unpaid..
for a new person this is an absolute joke as you got minimum wage, worked the most hours and got little commission due to knowledge.

No training, expect for an imbecile of a man on a video trying to ‘teach you how to sell’. Thrown into the deep and expected to ‘butterfly’ within the hour.

If resignation notice is handed in within the 6 months of probation, the manager will have a meeting to say you failed probation therefore not having to tell HR why you left...

It is not busy until holidays periods otherwise dead af.
Pros
Sale staff nice, discounts on products
Cons
Unethical, not to fairwork standards, long hours with no pay
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2.0
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Former Employee, Electronics department, Bennetts Green
Sales Assistant (Former Employee) –  Bennetts Green NSW23 November 2018
Condescending and arrogant Franchise. Who expected the world from his employees with little to no appreciation or reward for your efforts.

Need a day off ? Don't even think about it.
Call in sick? Good luck
Want to work overtime without being asked? You got it
Weekend Rates? Mate your dreaming
Decent Commission? If their is a sale and its below a certain profit percentage you literally have commission deducted from you.

To recap, if you love being spoken down to, have no life outside of work, enjoy working hard to rarely make upwards of $5 in commission on a single purchase, than this is the job for you!
Pros
You can earn upwards of 55k and thats about it which isnt bad for a retail job, its a simple minded job, get to talk to people.
Cons
Management are rude and simple minded, weekend work, no time off throughout chrissy period, work public holidays, in comparison to other ''Sales" jobs the pay is terrible
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2.0
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harvey norman
storeman (Former Employee) –  Noarlunga Centre SA and Marion SA5 June 2018
it is a job secure place with the chance of moving up in position does have its benefits of staff price and management are good with family engagements
Pros
staff discounts
Cons
too many too list
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1.0
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Not Productive, poor management
Cashier and Customer Service (Former Employee) –  Bondi Junction NSW10 May 2018
Did a cashier role where they didn’t even know exactly what date you started and therefore didn’t get my extra days of pay. They were so confused that it confused me so I just left it at that. Later realised no I still did work extra days that wasn’t counted in my first pay as it should have as the following week it’s still extra days but only got paid for 5 days. Both franchises seemed like they needed guidance on their jobs. The one I was under didn’t even give me my pay slip till the next week then said it was because he couldn’t find it. Customers come in and most the time there’s no one to help in the sales department then get annoyed as cashiers can’t help sell them anything. Inconsistent, unorganised place. Made me slack off a bit on my job.
Pros
45 min break, some nice staff members
Cons
Can’t sit even though there’s chairs for cashiers, poor management, doesn’t care for staff, bad salary
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3.0
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good organisation to work for
Demand Analyst (Current Employee) –  Flemington NSW16 April 2018
good organisation to work for, nice culture, good salary. good management, competitive organisation and lots of potential to grow. works a s team and takes everyone's opinion into consideration
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1.0
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Worst Job
Sales Assistant (Former Employee) –  Cambridge TAS18 March 2018
Worked at the Cambridge Park location for a short period.

The bickering between staff over sales & targets created a moody/negative culture within the store.
The term "boys club" springs to mind, most of the existing staff have been in the role for 5+ years and stick together.

An unprofessional mindset from the leaders and franchisee e.g passive aggressive attitude towards employees to meet numbers, team meetings before and after work with no benefits in which most meetings were very negative, putting down staff, peer pressure to do tasks.

Absolutely 0 life balance, working 6 full days per week without benefits. Constant shift changes without adequate notice.

If given the choice to either work for Harvey Norman or take out a campfire with my own face the choice is simple! GET THE FIRE WOOD!
Pros
The state of euphoria you experience when you leave.
Cons
Hard sales. 0 life balance. Angry, rude team/ bad culture.
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4.0
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Fun and easy going
Sales and Technical Manager (Former Employee) –  Auburn NSW13 March 2018
Fast paced, targets, but no advancement. Weekend work. Long hours all year. working on public holidays.

Overall. Great environment. good if you are a university student and studying full-time to manage time.
Pros
Easy workplace
Cons
Too much pressure and competitive
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4.0
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fun place with pressure
Salesman (Former Employee) –  Burnie TAS25 January 2018
salary/compensation is commission based so sales ability is a must. Staff was fun to work with but management does expect sales and profits so there is a lot of pressure
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2.0
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Not a happy work environment
Sales/Marketing (Former Employee) –  Liverpool NSW14 November 2017
Day to day sales it was very conflicting everyone was out for themself as it was a commission structure so there was no team atmosphere.
I didnt enjoy working every weekend
But with commission there was always potential to earn mor
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3.0
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Nothing to report
Administration /Debtors Officer (Former Employee) –  Hervey Bay QLD9 November 2017
Harvey Norman need to increase the wages especially for Administration staff. The only advantage was getting discount on goods. There is nothing else to report, as it is better to not say anything if you don't have anything good to say
Pros
Discount on goods
Cons
Getting abused by customers
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4.0
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good
Carpet layer/ site supervisor (Former Employee) –  Silverwater NSW2 November 2017
Good place to work. do not leave though as they will get very angry and make u get a cab home with your tools no matter how far away you live. if you win money in the footy tips they wont give you that either
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5.0
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Excellent place to work for
Sales consultant (Former Employee) –  Melbourne VIC20 October 2017
All I ask is to provide suffiecent training tothe new staff who comes into the store otherwise the company is excellent to work for.

The work place culture is the best , the mangement gives you the freedom to rise and shine .

Overall an excellent company to work for any time in my life.
Pros
Sharing and caring for lunches and dinners
Cons
No long hours at all
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4.0
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Good Company
Receiving Manager (Former Employee) –  Sydney NSW28 August 2017
Good place to kick off warehousing career and gain experience, but the salary doesn't match people's skills and as they develop there comes a high staff turnover
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2.0
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Manager ripping off employees
Sales Assistant (former) (Former Employee) –  Young NSW19 July 2017
Harvey norman overall is a great company but the franchisee at Young NSW is ripping off employees by not paying them their right commissions and spivs. He has for many months claimes to have paid spivs to employees but has covered up his non payment by saying that all things are paid in commission when looking at payslip. They arent and he's just been pocketing the money. He doesn't pay the full hours of overtime and will only pay half or less of what is owed. Employees have to chase down non payment of commission for weeks before it's actually paid but its never the correct amount. If its questioned you risk loosing your job. Harvey norman bosses need to get rid of the franchisees that are no good. A worker shouldn't have to worry about speakingup and loosing theirjob over it.
Pros
None
Cons
All of them
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5.0
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work
Storeman (Former Employee) –  Auburn NSW20 June 2017
was plenty good lots of repetitive hard and easy work, order picking and unloading/. evryone worked well together and i would deffenitly work there again
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4.0
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Busy, productive and fun work place.
WAREHOUSE ASSISTANT (Former Employee) –  Melbourne VIC29 May 2017
Good team work
Friendly work environment
Proper manangement
Team meetings organized
On time breaks
Good maintenance
Work safety environment
Detailed knowledge of work
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1.0
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Dont like it
Team Member (Full time) (Current Employee) –  Sunshine Coast QLD13 May 2017
Its not too bad to work there but the money earned is slave labor for the amount of work we do. Operate heavy machinery and work full time and be lucky to take home $640 a week...
Pros
Good breaks
Cons
Money
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Overall rating

3.7
Based on 360 reviews
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3.6Work/Life Balance
3.4Salary/Benefits
3.4Job Security/Advancement
3.4Management
3.5Culture