You can’t have ethics in this department, you must point the customer to the product that give you the most commission.
If a staff allowed a customer to return a product, that stuff would have to pay the loss.
FT - 38 hours any more and you will not be paid extra... that is no time in lieu, no over time, no penalty rates etc. because you earn high commission it’s expected you’ll make more than penalty rates... (lies).
However you are working 48hours a week... therefore one day unpaid..
for a new person this is an absolute joke as you got minimum wage, worked the most hours and got little commission due to knowledge.
No training, expect for an imbecile of a man on a video trying to ‘teach you how to sell’. Thrown into the deep and expected to ‘butterfly’ within the hour.
If resignation notice is handed in within the 6 months of probation, the manager will have a meeting to say you failed probation therefore not having to tell HR why you left...
It is not busy until holidays periods otherwise dead af.
Sale staff nice, discounts on products
Unethical, not to fairwork standards, long hours with no pay