HBF Employee Review

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A place where Claims are expected to be processed within a specified time
HBF Claims Officer (Current Employee) –  Perth16 January 2014
Assessment of our members claims in accordance to the Business Rules

Assisting/mentoring fellow team members - offering them direction when making decisions

Attending to providers and enquires via telephone or email/correspondence

Attending and interacting with team members and discussing areas of process improvements with the department

Ensuring my KPI's are met as well as ensuring team behaviours are displayed at all times with managers and my co workers
Pros
The HBF culture
Cons
lack of communication at times
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Other HBF Employee Reviews

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Comment
Customer Service Officer (Former Employee) –  Perth Central Business District WA23 August 2018
I was dismissed only 2 weeks leading up to end of my 6 month probation. No explanation was given. Other colleagues had the same thing happen. They do not care for their staff.
Pros
Good location
Cons
Bad management
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Job Work/Life Balance
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Job Culture
Flexible hours with friendly atmosphere
Finance Officer Fixed Assets and Reconciliations (Current Employee) –  Perth City WA26 November 2017
Always exciting things happening. My job initially was challenging. It did get a bit mundane towards the end as much was automated and there was not much room for progress.
Pros
Flexible hours
Cons
Not much to do
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Overall rating

3.2
Based on 36 reviews
56
412
37
25
16

Ratings by category

3.3Work/Life Balance
3.0Salary/Benefits
3.1Job Security/Advancement
2.9Management
3.2Culture