3.8 out of 5 stars.
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Healthcare Australia Employee Reviews

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Australia150 reviews

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3.8Work–Life Balance

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Good for progression

Indeed Featured review

The most useful review selected by Indeed
Good people and opportunities for learning and some ok perks. Work from home 2 days for some. Multiple teams so different mix of priorities. Decent reputation.
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I work for HCA as a second casual nursing job. Pretty flexible, usually there are shifts available but it is quite heavily taxed. I wish they covered some of the cost of parking at facilities too! Good service on the phone and easy to reach someone on the phone if there are any issues.
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Healthcare Australia insights

Based on 6 survey responses
What people like
  • Sense of belonging
  • Support from manager
  • General feeling of work happiness
Areas for improvement
  • Supportive environment
  • Fair pay for job
  • Energising work tasks

Easy job

Pretty cruisy job. Downside is management can be very hit and miss. Culture and people are pretty great. Lots of after hours/weekend work if you are looking for extra work.
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I love my work and love to work with HCA

What is the best part of working at the company?Flexible hours of work. You can choose the work area you want What is the most stressful part about working at the company?If the client know that we only doing clients program not the whole family would be nice What is the work environment and culture like at the company?Can’t say much about it never meet anyone in person What is a typical day like for you at the company?Can be Hectic depends on the client you get
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Poor management

"First, I suggest never joining this company, as you will hardly get a shift. If they decide to create a roster for you, they might schedule you on dates when you are unavailable. Furthermore, they do not provide shifts equally among staff. You will hardly get notification after so many request to them. You would be wasting your time in interviews, even though they may seem promising. The interview experience might be positive, leading you to believe the company is great, but in reality, it is not. Therefore, I recommend exploring opportunities with other companies


Good pay


Poor management, you will not get any-shift.
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Good company to work for.

Relaxed days at work with set goals and objectives to be met,flexibility with schedule in order to have work/life balance and good,kind and cooperative clients to work with and assist.The most enjoyable part of the job is to see how appreciative the clients are of the assistance provided,it makes you feel that you are making a difference in a positive manner and giving a positive life experience to someone.


Flexibility with time meaning you can choose to work when available
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Well organised and supportive, at a company with a good reputation in the disability service field that I work in.

What is the best part of working at the company?All day to day aspects of the job, e.g., availability, scheduling and reporting, are accessed through the wonderful HCA app on your mobile phone. What is the most stressful part about working at the company?Shifts can still be allocated even if you have marked your shift unavailable. Meaning it is up to you to phone and confirm your unavailability. What is the work environment and culture like at the company?Wonderful. In the sixteen months I have worked here, I have felt nothing but supported.
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متنفسات حدائق

نود العمل في استراليا لجمالها وطيبة شعبها واحترامه للعماله وافضل العيش فيها مدى الحياه لمناظرها الخلابه وروعة جمالها الطبيعي كما اني احترم حرية الاديان واحترم حقوق الانسان والحيوان والالتنزام بقوانينها
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Annoying and act like the only place I work for

Poor communication, never call to keep you updated. don’t respect that you have other commitments and like to roster amongst the other commitments so it all clashes. Never notify you of a shift and if you’re actually available to work it and expect you to show up. Cancelling shifts at last minute and not notifying you. Not professional.
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Very organised and well managed

What is the best part of working at the company?Always been appreciated and acknowledged the employees always matter here in healthcare Australia What is the most stressful part about working at the company?Sometimes the rostering might be stressful if it s a late notice or arrangement What is the work environment and culture like at the company?The best of the best work culture supportive encouraging approachable productive
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Productive and emotional company

This is very helpful company.It helps people in any way.This company is productive and emotional.This company supports workers in every condition.In my point of view,I think this is very helpful and hardworking company.


Free lunches, high salary


Long hours
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Good management; fair salary; friendly staff; flexible working time.

Very good. Good management; fair salary; friendly staff; flexible working time; Safe working environment; good clients; traveling being paid fairly; overall, Wonderful company.
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Good culture

Great workplace culture was very good I enjoyed working as a nursing assistant and worked with many different people/clients. The pay was also quite good and that was so helpful as we were paid well according to our jobs


Workplace culture


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Good pay

Good place to work If you need extra cash or If you don't want to work in the same hospital. Only down side is your shifts get cancelled a lot due to Hospitals over booking agency staff and not needing them. Literally ad my shift cancelled 3 min before cut off time.
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Big company, decent pays

In a regional area, had no manager in town, and ongoing stream of managers going through role, which was detrimental to continuity of care and job security and morale.
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Great app to book in shifts

Very easy to use app to book shifts and submit electronic timesheets. Very good pay for casual rates. Not alot of room to progress within the company.
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Problem never solved out

Very stressful, lack of shifts, and when they get new employees, the people who have been working there for longer get their shifts cut. And communication on where to go and what to is always last minute.


Not good at all no communication


No shift and no contact after working for over 4 years with healthcare Australia, suddenly no one contact me or giving shift very disappointed 😕
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Awful unorganised

Only stayed briefly they were extremely unorganised they didn’t roster appropriately and had no idea what was what.Hours were awful supervisors were awful staff were awful
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Greatest workplace, efficient, fun work opportunities & work placements , understands work life balance ,

Love being part of this company, great training opportunities, to upskill, to keep qualifications valid and up to date. With their, digital app, it makes working with them more efficient. Australia wide company, in most states of Australia and very professional. Love telling people I work there , as I am a proud healthcare worker working for them and knowing they have my back too.
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the most enjoyable part of the job

the most enjoyable part of the job, you can choose what day , when and where about you like to work, always can contact with office staff to get their hands to support with
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Good workplace for new grads

-Great supervisors-Good mentorship program for new grads -Need good time management and discipline -Autonomy-CPD opportunities availableCon: -politics
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Overall rating

Based on 157 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.6 out of 5 stars for Culture

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