Healthcare Australia
3.7 out of 5 stars.
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Healthcare Australia Employee Reviews

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Australia131 reviews

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3.8Work–Life Balance

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Found 131 reviews matching the searchSee all 136 reviews

Very flexible hours and easy to manage the app.

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The most useful review selected by Indeed
This place is very friendly and welcoming, the staff are generally polite and understanding. It is difficult to get used to the routine of going to different sites however once you have been there before they generally send you to the same site. Overall an amazing place to work could not recommend it more.
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the most enjoyable part of the job

the most enjoyable part of the job, you can choose what day , when and where about you like to work, always can contact with office staff to get their hands to support with
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Good workplace for new grads

-Great supervisors-Good mentorship program for new grads -Need good time management and discipline -Autonomy-CPD opportunities availableCon: -politics
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Poor communication

I felt undervalued working for Healthcare Australia. I sent two complaints via email voicing my frustrations at how things were handled and never received a reply. When a shift is cancelled (which happened numerous times), they do not call you. They expect you to look at your app. I find this dehumanising, as it's like they don't care that you've wasted a day's work.
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Productive

Good workplace . Good time . Good work condition . But less shifts . Some times no shift in a whole week . Sometimes many shifts . Good work culte and supportive team

Pros

Good pay

Cons

Less shift
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Negative experience

Snr management owned UK are ruthless and deceitful. Snr management came out from UK and refused to honour agreements arranged with Australian managers and laid off multiple staff unexpectedly.

Cons

Uk owned company that doesn’t support the Australian sector or staff.
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Best of the best

Training provided in e-learning is great.Facilities that your are sent out to through agency is good, HCA want the feedback from their staff and want them to be happy.Family vibe culture.
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Great place to work

Very supportive and flexible Great training opportunities Terrific on call staff relations Work the hours you want Keep you updated with PDEasy website to use
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Fun, lots of different clients

Enjoyed my time working for Healthcare Australia in Disability Support. Management supportive and good wage. Would recommend to anyone starting out in Disability

Pros

Flexibility Wage

Cons

Can take on too many shifts
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Would not recommend

Healthcare Australia nursing agency have cancelled 5 shifts in one week for myself. I would not recommend them to anybody. They cancelled 2 of my shifts 1 hour before the shift was due to start.

Cons

Very little work Poor customer service
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The rural and remote team were very helpful in securing me the right placements and checking in with me during my work placements

You can work as much or as little as you like with complete flexibility to where and when you want to work. You can work in every state or territory of Australia in the metro areas or with rural and remote with only a few adjustments for each state such as mandatory courses and vaccinations and separate WWCC. They have opportunities for permanent jobs as well.

Pros

Good pay rates

Cons

Short shifts with metro work, normal length shifts with rural and remote
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Great company to work for!

Great work place with great opportunities for development. The staff are all amazing and supportive and office is in a great location which is easily accessible!
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They're never really organised, they don't understand what it's like being in Brisbane and the traffic etc, never enough time to get to shifts

If you want to feel like you're on a constant roller-coaster then this company is for you. You never know if you are coming or going and the shifts can be allocated to you at ridiculous hours the night before. They will want you to travel nearly an hour for a 1 hour shift. If you want stability then go else where, they don't live in qld so you are rostered to go to places that you don't have enough time to get to, i have been sent to jobs that are 14 minutes away and start in 15 minutes, you so much as get a red light and it puts you behind. I don't like that.

Pros

Never give you meal time

Cons

Ridiculous requests
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hospital Flinders Medical Centre

Looking after patients by making sure they have their meals and medications The patients are encouraged to shower and get dressed for the day Doing their observations and reporting any changes to the doctors

Pros

Can work with great nurses

Cons

Patients can be demanding or due to illness can be difficult
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Supported Independent living SIL’s Sunshine Coast

Very poor management in house and treat staff as a number no loyalty and take on clients & staff for the money and don’t even care about suitability. Run like an agency so no consistency with staff and shifts for clients and not enough work when they do a recruitment drive as they give all the shifts to the newer staff. If you don’t make yourself available 24/7 your shifts go down to 1 a week. 4 clients have left due to poor customer service. There are far better SIL’s providers around

Pros

Nice clients

Cons

Bombardment of shifts when you start then get cut down but still expected to be available 24/7
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Perfect job for me

I love working with HCA disabilty service, client's are truly in control, and support workers have a chance to work in an environment they are really happy and work with client's that match truly the workers capabilities. Pay is great. Roster coordinator and consultant are so nice and friendly. I work as a casual ( my personal choice). I wished I had done this long time ago. True sometimes you have few days, might not working but it's not HCA fault, as hours is base on - if client's are still needing support. This is a good job for workers that only need casual job and wanting to have more freedom and flexibility about work hours.

Pros

Flexible hours, clients
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Productive and fun workplace

Competitive hourly rates and collaborative management style. Easy access to applications. Accessible call hotline for further questions and enquiries.
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Good pay rate

This company doesn’t care much about your shifts and can cancel it because of the pandemic or any other reasons. No doubt they pay really well but they are really bad when allocating shifts and cancellations.

Pros

Good pay

Cons

No shifts
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Variety of experience is both challenging and rewarding

Amazing team to work with. Very professional, with an attention to detail - right nurse for right job. Can choose where and when to work. I found it worked well with my lifestyle.

Pros

Choosing when and where to work
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Promised lots of hours and don't get them.

Shifts in my area have dried up and the travel to other cities could be damaging to our health.. Regardless of travel incentives. Being offered quarantine payments is not enough.

Pros

Good travel incentives

Cons

no shifts
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Fun 🤩 productive

I was very much pleased to work with hca and I want to thank hca for providing me opportunities to be part of it 😊overall I enjoyed the most of it but some time I find some of the crew who received our phone call while contacting them in Perth are very rude with workers and some time just made our day so bad I have experience it few times .

Pros

Double shift

Cons

Long hours
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Overall rating

Based on 136 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.6 out of 5 stars for Culture
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