19: HealthShare NSW Employee Reviews

Expect staff to compensate for workers who have been there so long they forgot it was a job.Too much funds go into management tiers and not enough into the actual workers.Always short staffed.Pay is average, but not really enough for the amount of work you are expected to do.Benefits, salary packaging.

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Overall a good workplace

Hospital Assistant (Former Employee) - Maitland NSW - 11 September 2023

Hard work but great people to work with. Flexible shifts, good perks, overall a secure job with reasonable demands and tasks across a wide array of areas.

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Fun workplace bit not transparency in management

Payroll Officer (Former Employee) - Charlestown NSW - 26 June 2023

Very stressful environment to work,no team work,too much work load,no transparency in management and lack of communication between employees and managers

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No just no.

Hospital Assistant Grade 2 (Former Employee) - Hunter Valley NSW - 12 March 2023

Great peers. AWFUL management and the place reeks of favouritism, nepotism, just not a good way to run business. Promotion on friendship rather than merit or experience and no interest in improving the current conditions

Pros

Secure

Cons

Everything else... low pay, late nights, weekends and public holidays. Hard work and mostly thankless

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Family friendly, great work/life balance

Patient Transport Officer (Current Employee) - Hunter Region Mc NSW - 15 October 2022

The people are friendly, the work-load is manageable, communication is constant which helps. Great job!Many options for start and finish times which helps families with children, and school arrangements. Working with lovely nurses and patients too is a great experience.

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Not a good environment

Hospital assistant (Former Employee) - Nil - 13 April 2022

Not a safe or Friendly place to work. Would not recommend it To anyone looking for career prospects. No room for growth. Not a trustworthy place. Not consistent

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Full on day

Kitchen Hand/Customer Service (Former Employee) - Maitland NSW - 9 October 2020

Very busy work daySome staff were great to work with others needed to retire Lots of overtime Patients were mostly good but some were difficult Lots of training given on the computer each yearFire drills

Pros

Lots of work

Cons

Bullies

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Strange territorial culture, Managers non-compliant and wasteful of taxpayer funds

Procurement (Former Employee) - Chatswood NSW - 21 May 2020

My team was lovely, but was operating in an environment where management supported dysfunctional and aggressive behaviour from e-health managers. We were trying to educate buyers to operate within procurement rules, but managers would actively circumvent rules and frankly waste taxpayer funds by buying outside of practice. These managers were openly aggressive and rude to us even making it very difficult for us to have a work station to sit at. Eventually I gave up and went elsewhere where my experience and skills would be respected. My manager was great, but was fighting a losing battle themselves trying to change this macho ingrained culture In e-health. Frankly could do with a thorough audit!

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Culture horrible Management unsupportive

Administration Officer (Former Employee) - Parramatta NSW - 26 February 2020

No fair recruitment process. Employ family and friends. Management not qualified in people skills. Relaxed work environment do not take public sector work ethics serioulsy. No accountability for work completed.

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Love my job

Patient Transport Officer (Current Employee) - Kings Park NSW - 3 January 2020

I have the best job with HealthShare. As a Patient Transport Officer, we transport patients returning home or nursing home after treatment, deliver outpatients for dialysis or cancer care and return them home after treatment. I get home from work and don't feel like I've done any work. inpatient atinpatient at

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Friendly place to work

INVENTORY PLANNER (Former Employee) - Bloomfield Hospital Grounds - 25 August 2019

Good relationship with co workers and management, disappointed to have the place closed down due to amalgamation. Always in contact with suppliers of Healthcare consumables

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NSW Pathology is a very important section of the Medical profession

Payroll officer (Former Employee) - Newcastle NSW - 17 September 2018

As a Roster Clerk working for NSW Pathology Hunter Region I not only enjoyed the challenge of updating employees rosters and advising Management on Award Conditions however the most enjoyable aspect of my job was the workplace culture.

Pros

I enjoyed being part of a team that was able to provide an accurate payroll, assist Management with Award Advise.

Cons

Not being able to balance personal life whilst working full time

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Process in government office is very slow

Category Specialist (Former Employee) - Sydney NSW - 22 July 2018

In comparison with my previous work experience in Cochlear and Kinetic I find work in government office process is very slow. There is lack of communication with manager, no transparency in review progress.

Pros

very slow process

Cons

very slow process

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enjoy working here

Housekeeping (Current Employee) - Newcastle NSW - 6 January 2018

Like working here just looking for anorher interest to challenge my skills. Worked in hospitalilty and feel thats my passion. Management are approachable. Staff are friendly. I feel i can't contribute anymore to this company and im looking for a new direction.

Pros

good management

Cons

night shift

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Hard workig and friendly team

Senior RETS Officer (Former Employee) - Padstow NSW - 28 November 2017

Daily management of 20 staffs workload across NSW Health, training, allocating workload according to their training and capabilities to performance that tasks with minimal errors, auditing their work and manage their absences, annual leave and etc.

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good place to work

Accounts payable clerk (Former Employee) - Parramatta NSW - 24 November 2017

HealthShare is a great place to work, the people and really nice and helpful and most know what they are doing in there jobs. I loved working at Healthshare but the start times and finish times did not work for me anymore so because of family commitments

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Great place to Work. NIce people

Storeperson (Former Employee) - Wagga Wagga - 20 April 2016

Used to pick orders for hospitals in southern NSW. Learned lots about health industry. The people that worked there were very nice and management was fantastic too. Nothing was too much trouble and it was a pleasure to turn up to work each day.

Pros

everything

Cons

None

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Making our customer smile despite their situation is fulfilling and rewarding.

Food Service Assistant (Former Employee) - Balmain, NSW - 23 November 2015

Everyday was a learning experience. Understanding the importance and quality of service we provide to our customers for their well-being as well as their improvements is overwhelming. Management has provided full support to all employees by giving proper information, training and seminars. Customer and staff's welfare is their main focus and concern. Bossy-like attitude is the only negativity with co-workers but the rests are inspiring. Work schedule is often met but some colleagues shows lack of interests with regard to right timing which is sometimes frustrating but overall was effective and motivating.

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I work taking and managing inbound calls

Analyst - Customer Service Desk (Current Employee) - Charlestown - 6 August 2014

A typical day at my workplace involves mainly taking inbound calls and managing the workflow of these calls. We create service tickets and aim for first point of contact resolution. Calls can be redirected to other departments with a populated ticket detailing information about the call and the caller and the action that needs to be taken. Call enquiries range from changing Purchase order details, cancellations, return of goods, vendor changes, catalogue enquiries and processing of orders. We take many other enquiries as well which can be queries and questions in relation to the new Oracle R12 system that operates in Procurement + Logistics site for users throughout NSW Health. I am also involved in the Management of Invoice holds and advise suppliers and customers as to why they have a hold which is preventing the Invoice from currently being processed. I work within a Customer Service Team of about ten people and we all work hard to provide an informative and supportive service to our Customer base, which covers all of NSW Health. I enjoy speaking with people and being able to solve their issues.