HelpSystems Employee Reviews

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4.0
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Old School Company Trying to move Forward
Regional Sales Manager (Current Employee) –  Eden Prairie, MN30 May 2019
HelpSystems, overall is a good place to work. Smart leadership and a successful track record of YOY growth, both organically and through acquisition.
However, offices in EP are tired, no work remotely policy and a sales salary structure that is close to 30% salary, 70% commission to hit OTE, where most other companies for account executives are closer to 50/50 split. Products are sold into niche markets (IBM i Power Systems), where HelpSystems has been the long time market leader. In other divisions, HelpSystems is struggling to make a mark in a more competitive field (AIX, Linux, Windows).
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5.0
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The epitome of great culture!
Administrative (Current Employee) –  Eden Prairie, MN27 September 2018
HelpSystems is a place I truly enjoy going to every day. My manager is encouraging & supports my growth. We work hard, but work life balance is valued and as a parent, I appreciate that!
Pros
Culture, Profit Sharing, Management team
Cons
Average pay, average benefits, average time off
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5.0
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An Amazing Company!
Manager (Current Employee) –  Eden Prairie, MN15 February 2017
Great corporate culture - management is second to none. I love working at HelpSystems!

Truly deserves Start Tribune "Best Work Places" award!
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5.0
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Sales
REGIONAL SALES MANAGER (Current Employee) –  Minneapolis, MN18 January 2017
The people that work here are great. The CEO clearly communicates plans for the company. They offer monthly lunch meetings and pizza and pie days. They offer a great benefits package and incentives to keep healthy and active. They offer yoga in the training room twice a month. Everyone has their own office and is given a computer and standing desk. The base salary package isn't great but I was able to earn commission, which makes up roughly 50% of my annual compensation. Love my manager, she's a great motivator, and easy to talk to and work for.
Pros
Great people, we get our own offices, free lunches
Cons
Low base salary for sales rep
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5.0
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Great work place
Intern (Current Employee) –  Eden Prairie, MN28 November 2016
Great company. Have the ability to work with amazing employees. Help me learn and give me the ability to make a difference.
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Overall rating

4.7
Based on 6 reviews
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Ratings by category

4.5Work/Life Balance
4.3Salary/Benefits
3.8Job Security/Advancement
4.3Management
4.7Culture