HenderCare

HenderCare Employee Review

Money

Home and Community Care Support Worker (Current Employee) - Various - 23 July 2023

That describes their number 1 everything. Employees are expendable. If you are a good soldier, work your self sick and shut your mouth...you will do ok.

Pros

Clients

Cons

Not treated as a sentient being

Ratings by category

3.0 out of 5 stars for Work/Life Balance

2.0 out of 5 stars for Salary/Benefits

1.0 out of 5 stars for Job Security/Advancement

1.0 out of 5 stars for Management

1.0 out of 5 stars for Culture

Was this review helpful?

Official response from HenderCare

24 November 2023

Thank you for this feedback. We are sorry to hear that this was your take on the employment experience with us. Our overall recent staff survey has not been reflective of the experience you have described above but we are always happy to take on feedback. You are welcome to provide feedback to quality@hendercare.com.au if you wish so we can see what occurred in your instance. At HenderCare, our main focus is on that of the health, wellbeing and safety of our clients and team members.

View all 54 reviews

Similar reviews

Same role

Producive workplace

Community Care Worker (Former Employee) - Perth WA - 22 May 2017

Great supportive company, always ready to help workers when needed. Ready to train staff member if need more training. Very community base company. Company made sure clients were happy at all times.

Was this review helpful?

Official response from HenderCare

27 February 2019

Thank you for this feedback. To hear that you have found us supportive and always ready to help and provide further training is wonderful.

Great with clients, poor communication within organisation

Disability Support Worker (Current Employee) - Melbourne East VIC - 7 November 2023

The database clients are amazing, clients are always welcoming and understanding, despite them needing the help. However, I find the management could do better in communication and apply a more systematic approach in timesheets for services.

Was this review helpful?

Official response from HenderCare

24 November 2023

Thank you for providing this feedback. We are looking to improve some of our systems in 2024 - watch this space! :)

No opportunities for growth

Youth Worker (Current Employee) - Perth WA - 16 August 2023

Only casual positions available unless you want to earn minimum wage and go to part time employment - you have to work for hendercare for over a year to be offered a contract. Hours are always up and down - never guaranteed. Very high turn over. Office treat on floor workers appallingly

Was this review helpful?

Official response from HenderCare

21 August 2023

Hi, we are sorry that you did not find opportunities for growth at HenderCare. We pride ourselves on providing avenues for career progression and have many success stories in this area. With regards to wages, all our wages are in line with Award standards.