HenderCare

HenderCare Employee Review

Support worker

Support Worker (Former Employee) - Perth WA - 22 July 2023

I left the company because I wasn't paid for driving from one client to the next. Pay was very low at that time, and only casual positions were available. The atmosphere at the company was very good.

Pros

No lunch

Cons

No cons

Ratings by category

5.0 out of 5 stars for Work/Life Balance

4.0 out of 5 stars for Salary/Benefits

5.0 out of 5 stars for Job Security/Advancement

5.0 out of 5 stars for Management

5.0 out of 5 stars for Culture

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Official response from HenderCare

24 July 2023

Thank you for taking the time to give this review. HenderCare pays for travel between clients for relevant shifts under the industry Award. Please contact our HR department if you require any additional information. Thank you :)

View all 54 reviews

Similar reviews

Same role

Very bad working experience/HenderCare Adelaide

Support Worker (Former Employee) - Adelaide Region SA - 12 May 2023

Former Support Worker HenderCare are renown for underpaying staff. Employees have to thoroughly check their payslips. Constantly heard co workers complain of this issue. Unpaid travel, pay for your own gloves, masks, worktop, training, phone and usage etc.There are so many better companies to work for that will appreciate you and give you great support, variety, better pay & not put your safety at risk. Workers are just a number to this family owned business.

Cons

multiple

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Official response from HenderCare

24 July 2023

We are disappointed to hear that you did not enjoy your time working with us. We pay for travel for relevant shifts under the industry award and reimburse or provide PPE for all necessary shifts. We are a business that highly values our team members - without our amazing team, we could not provide services. If you would like, can you please provide further info to quality@hendercare.com.au so we can look into your experience? Thank you.

Same roleSame location

Lack of communication between staff and carers

Carer Support Worker (Former Employee) - Perth WA - 22 May 2021

The Perth branch leaves a lot to be desired for. No carer support. Lack of communication no empathy No client information before arriving. Do not take clients into consideration.

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Official response from HenderCare

9 November 2021

Thank you for providing this feedback. So we can look into this further, please email quality@hendercare.com.au with more information. Thank you.

Same location

No opportunities for growth

Youth Worker (Current Employee) - Perth WA - 16 August 2023

Only casual positions available unless you want to earn minimum wage and go to part time employment - you have to work for hendercare for over a year to be offered a contract. Hours are always up and down - never guaranteed. Very high turn over. Office treat on floor workers appallingly

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Official response from HenderCare

21 August 2023

Hi, we are sorry that you did not find opportunities for growth at HenderCare. We pride ourselves on providing avenues for career progression and have many success stories in this area. With regards to wages, all our wages are in line with Award standards.