Data Administrator (Contractor) (Former Employee) – Fairbairn, ACT – 9 January 2018
As a data analyst, the job is demanding in terms of getting data from field and processing data to be useful for higher management. I am always in direct contact with the field teams to clarify data and check accuracy of data they submit and give recommendations to fix problems.
Moral at an all-time low, lower management do what they can but upper management just seems to be looting before the ship goes down. Working in a team where no one is engaged is very tedious and makes the easiest of tasks difficult.
Service Manager (Former Employee) – Melbourne VIC – 27 September 2017
HPE is on a journey of transformation as it spins off parts of the business over the past 2 years and continues to acquire new companies to extend capabilities. This is creating turmoil and uncertainty within the organization at present as the company churns staff and skill sets into a new flatter organisation.
The people are great, the vision/direction is shifting but morale is low due to staff cuts and constant restructures
My day at Hewlett Packard was built around solving and assisting customers with their escalations. This would involve various teams to work with and required my time management skills for the coordination of working with everyone to have the customer issues resolved.
The hardest part of the job was having to tell customers that they were not entitled to certain products, but this was part of my job and it had to be done.
The most enjoyable part of the job were the people at HPE. It was a pleasure to go to work everyday.