Hilton

Hilton Employee Review

Housekeeping

Front of House Attendant (Former Employee) - Surfers Paradise QLD - 3 April 2022

Management are mean, speak and treat staff terribly. Tell staff they have to work past their rostered time most days and if you can’t they Get crabby. You never really know what time your going to finish. Work load is too much they give employees so many rooms to clean and expect it done in a certain amount of time if it’s not done you have to stay back. Their expectations are unrealistic and no meal breaks for 6 hour shifts. Pantry’s with stock are always empty so employees are always having to carry handfuls of linen up and down stairs among other things. employees have to clean with are face washers, hand towels and pillow slips that go back into guest rooms once washed. I wouldn’t like to use a face washer knowing it’s been used to clean a toilet. No real mops, floors are also cleaned with face washers and hand towels also if only guests new. I was looking forward to working here but was very disappointed. I would not recommend this place to anyone, pay is very low also you would need a second job. Best thing I did was leave along with all the other staff that are constantly leaving.

Pros

Seeing the amazing views from rooms

Cons

Everything associated with this job

Ratings by category

1.0 out of 5 stars for Work/Life Balance

1.0 out of 5 stars for Salary/Benefits

1.0 out of 5 stars for Job Security/Advancement

1.0 out of 5 stars for Management

1.0 out of 5 stars for Culture

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Cons

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