Hilton Employee Reviews in Sydney NSW

The people you work with a very friendly.Working at the office, provides you with work balance. However, the salary can be low compared with other companies around the same area.

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fast pace with fun work place where you are appreciated for your hard work

F&B Attendant (Former Employee) - Sydney NSW - 20 May 2022

A good place to learn and work with best management team. Good working environment with plenty of space to grow and support from management. Always supportive

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Hilton insights

Based on 5 survey responses

What people like

Clear sense of purpose
Inclusive work environment
Time and location flexibility

Areas for improvement

General feeling of work happiness
Energising work tasks
Fair pay for job

Very unorganised

Chef (Former Employee) - Sydney NSW - 9 May 2022

I don’t recommend this place. Shortage of staffs resulted into assigning one person a job of two. They expect you to come before your shift start but doesn’t pay overtime. Their cool rooms are way too crowded, unorganised and so narrow. Especially their freezer where it’ll take you so much time looking for things and boxes are on top of another that is not even the same products. Mostly missed my lunch because it was hectic but i needed to eat to have energy on completing the tasks. Staffs were okay but some of them were show offs to those who are in higher position. I had quite high expectations for this place but it was purely disappointing.

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Great colleagues & management

Food and Beverage Attendant (Current Employee) - Sydney NSW - 11 April 2022

I am currently in Events. Events is a team that sets functions, big breakfast, lunch and dinner for people who either does exhibition, functions, formals and many more. Job itself is not hard, colleagues and managers are amazing. Does not really require much certifications other than RSA.Downside is that unless you are studying hospitality and aiming towards hotel career, there isn't much career opportunity towards undergraduate. Ultimately, good job for university students since pay and benefit is great. But unless it relates to your study, don't think it will boost your resume much.

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You’ve been warned

Dry Cleaning Assistant (Former Employee) - Sydney NSW - 16 October 2021

A nice stressful environment with managers making you feel uncomfortable and co-workers back-stabbing you to the bosses when they get the chance. All for glorious minimum wage. The ‘free lunches’ are worse than hospital food. The only good thing was hotel discounts when travelling, and the managing director was very nice, but he retired not long before I left.

Pros

Hotel discounts

Cons

TOXIC work culture

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It's ok for a short amount of time

chef de partie (Former Employee) - Sydney NSW - 3 August 2021

Low pay long hours big company can't pay chefs properly management only care about themselves no room to grow now promotions here what.a joke $830 for a cdp ? 45 hour a week Really

Pros

No pros just cons

Cons

All management cons

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demotivating workplace culture with manipulative colleagues

Chef (Former Employee) - Sydney NSW - 17 May 2020

It has pretty flexible working hours compared to other places in this industry. I do not recommend here if you want to learn skills or have a good workplace relationships.

Pros

comparably flexible working hours

Cons

demotivating workplace culture with manipulative colleagues

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work under pressure

Housekeeping (Former Employee) - Sydney NSW - 28 March 2020

Work under pressure cant manages time. Time management is the most important. the working environment is very nice. people are friendly, cooperative. The people were very nice, good. food and launch was also cheaper and good. working place

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productive and fun experience to work in

Food and Beverage Attendant (Former Employee) - Sydney NSW - 27 August 2019

• Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required • Understand menu content, any menu changes, and promotional activities • Keep your service area clean, tidy, and well-prepared • Efficiently manage the proper settlement of all customer accounts • Answer Guest queries in a polite and helpful manner

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Overall a great place to work in with lots of decent perks.

Waiter/Beverage Customer Service (Former Employee) - Sydney NSW - 14 May 2019

I love working at the Hilton as it is one of the few places that includes a 5 star hotel as well as a 5 star fine dining restaurant and different bars upstairs.

Pros

Products, wine and food are of great quality, good hours

Cons

Low pay and can't offer much work

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Jobs at Hilton

in Sydney NSW

Finance Officer Commercial Collections

Sydney NSW

9 days ago

Reservations and Groups Agent

Worked for a friends pop up stall

Kitchen Staff (Former Employee) - Sydney NSW - 15 January 2019

It was constantly busy so the day went very quick learnt to to deal with customer service and communication skills nice working environment as everyone was happy for Easter

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It is the meaningful and professional place.

Food and Beverage Attendant (Former Employee) - Sydney NSW - 22 October 2018

I do food and beverage attendant. I have to prepare for the event, setting the rooms, tables and serve cocktail. The hardest part of the job is working till late, maybe 3, 4 am. It was very fun and meaningful for me because I have learnt many things from my managers and other staffs.

Pros

Discount voucher, free drink

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great place to work

F&B Attendant (Former Employee) - Sydney NSW - 13 December 2017

Excellent hotel to work for. Beautiful location and amazing views from the hotel and the bar on 36 th floor is superb and wow the guests as well as whoever visit this country and people. I love working there.

Pros

yes

Cons

yes

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workplace has poor leadership, management and drama/politics

Chef (Former Employee) - Sydney NSW - 7 December 2017

The workplace has low morale, causing high turnover rate for chefs across all levels. Majority of the chefs especially senior levels have no sense of responsibility and ownership of their work, always looking for scapegoats (ie commis, demis, apprentice) and excuses. Overtimes are not paid in full you're lucky if they decide to pay 1-2hrs worth of overtime. Penalties however are paid properly all the time plus tool allowance which is good since the base pay is low (for comparison retail people at grocery stores or boutique will earn more than a mid-level chef). In terms of culture there is no sense of family or belonging, very little team work. Hours are good but the roosters changes on the daily basis with no consideration for the employee.

Pros

career growth and good quality cafeteria food for only $3 plus work hours on average is only8-9hrs

Cons

low pay, drama, politics

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nil

Chief Steward (Former Employee) - Sydney NSW - 30 November 2017

it is great company to work with, I enjoy working with my fellow managers and especially my staff, hope have been always loyal, to me and to my department, and I always hard the opportunity to interview my own staff, training them and see how they develop and improvement over the months and years.

Pros

nil

Cons

nil

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Good environment for work

Kitchen Hand (Current Employee) - Town Hall, Sydney - 15 November 2017

Hilton is a nice place to work. I really enjoyed to work there. Management of Hilton is really nice. The hardest part is, when it was busy it's really tough for a guy to cop up with.

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Good company, good culture good teamwork.

Assistant Safety and Security Manager (Former Employee) - Sydney NSW - 7 November 2017

Well established brand with a strong emphasis on customer service with good management practices and culture. Work was varied and challenging at times, good team culture.

Pros

Meals provided and flexible hours

Cons

Low salary

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Fun and friendly

Demi Chef de Partie (Former Employee) - Sydney NSW - 19 August 2017

Love work with team and groups Big name company Friendly stuff Work hard to serve customers Work late for functions service Good experience Work and use machine Safety and food hygiene course

Pros

Free meals

Cons

Long hours

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the most friendly workplace with fantastic management

Food and Beverage Supervisor (Former Employee) - Sydney NSW - 8 August 2017

The group of people I worked with were like family. They learned from me and l through them. We ALWAYS worked as a team hence the reason I stayed there for almost 10years. The most difficult part was when we were understaffed, but we always mananged to get through those difficult times.

Pros

The people were the best part of the job

Cons

the distance from home to work.

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Friendly workplace with a strong teamwork culture

Food and Beverage Attendant (Current Employee) - Sydney NSW - 12 June 2017

1. Hilton Sydney is known as a very busy Conference hotel which strictly requires staff members to do long hours and be able to handle stress and pressure. Average hours of work per day is 10 hours during peak season. 2. Achievement : - Ability to work in a fast-paced and heavy volume environment. - Ability to work well in a team which provides excellent customer service. - Cooperate with all serving and kitchen staff. - Arrange meeting rooms and dining table setting. - Greet the guests and deliver great interaction by sharing experience and recommending additional information upon requests. 3. Advantage : We are a strong team whose members have good food and beverage knowledge and skills as we are all passionate about things we do and services we deliver. Our aim is to provide an outstanding guest experience based on the highest standard of hospitality, 4. Disadvantage : As one of the biggest department within a hotel, the event operations has been facing high employee turnover and staff scheduling problems due to the optimal size or mix of a workforce.

Pros

- A strong team

Cons

Rostering issues

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well organised workplace

Commis Chef (Current Employee) - Sydney NSW - 5 June 2017

hilton sydney where I worked was well- organised placed with training , time schedule. Every section had great team and high level of team work. Every employees are friendly and welcoming all the new staffs.

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