Hilton
4.0 out of 5 stars.
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Hilton Employee Reviews

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Location
Australia136 reviews

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3.8Work–Life Balance

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Found 136 reviews matching the searchSee all 15,925 reviews

productive

Indeed Featured review

The most useful review selected by Indeed
I have thoroughly enjoyed my time working at Ignite. In my time here I have been able to learn and develop my skills within the digital marketing team. The management team are very supportive and respectful of work/life balance. There is a wonderful company culture and social aspect.
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Worked for a friends pop up stall

It was constantly busy so the day went very quick learnt to to deal with customer service and communication skills nice working environment as everyone was happy for Easter
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Hilton insights

Based on 5 survey responses
What people like
  • Clear sense of purpose
  • Inclusive work environment
  • Time and location flexibility
Areas for improvement
  • General feeling of work happiness
  • Energising work tasks
  • Fair pay for job

Not a fun workplace

I was getting lots of rooms for few hours which was, if you do the math, not really possible to finish. This has been the culture for this hotel so I cannot do anything about it. The employees just keep their mouth shut.

Pros

no pros

Cons

low salary, unbalanced room-time ratio
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Hectic, but enjoyable work environment

The work was very fast paced but somehow felt rewarding. Teamwork was vital to smooth operations and created an unexpected sense of camaraderie. Benefits were excellent and the salary made the hard work worth it at the end of the night. Although some shifts, especially long, late-night ones sometimes feel understaffed.
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Work place

I want new tool for work nice clean area good systems if we got too much job over due need overtime despect by due date or early need table for job pallet

Pros

30ms for lunch

Cons

No
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Selfish

The most money-minded and selfish staff, supervisor and managers. Cost cutting is the strategy. Rush all the time. No appreciation or respect. Only thing good was work-life balance and good pay.
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productive and professional chefs

Hilton Brisbane is really good workplace. There are lots of experienced chefs, good position and section. I obtained many experience from there. I still contact with chefs.

Pros

very good teamwork

Cons

so many funtions
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It is the meaningful and professional place.

I do food and beverage attendant. I have to prepare for the event, setting the rooms, tables and serve cocktail. The hardest part of the job is working till late, maybe 3, 4 am. It was very fun and meaningful for me because I have learnt many things from my managers and other staffs.

Pros

Discount voucher, free drink
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jhj

A typical day at Hilton hotel is you have to prepare your staff. Then prepare receptions rooms , welcoming customers, serving customers. Take care of your customers , be sure that they are enjoying their time spend with you
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Good team

It was an internship for me as a part of my curriculum of graduation. Got to knew many different types of customers and the team was always very helping,
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nice culture and company

Interesting company, they area trying to take costumer service to the next level all the time. Chef, Manager and cooker, works together to make the service unforgettable.
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Fun

Good place to work at, fun and exciting with good management and team. Work life balance wasn't good because of the amount of hours everyone was working.
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I was a Food and Beverage Assistant

A typical day at work was cleaning the food and beverage preparation area, then receiving orders for Lunch and dinner orders which were then sent up to the various hotels rooms. I learnt about various Health and safety procedures relating to the Hospitality industry as well as customer services skills and excellent time management skills. I also learnt how to use the cash till and work with invoices and budgeting.

Pros

I gained lots of new work skills especially relating to time management

Cons

I was very high pressure
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productive and great place to work at

awesome, fun, many nice people, fast paced work environment. manager is very nice and so are department supervisors. easily get food on your hands while clearing plates, most enjoyable part is TDU (Tour Down Under) because lots of shifts but they are good.

Pros

flexible hours

Cons

long shifts depending on function/s
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It was enlightening

Overall my experience at the Hilton was a good one, it gave me insight into how the industry works from a management and kitchen hand role work. I learnt many things at my limited time here
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great place to work

Excellent hotel to work for. Beautiful location and amazing views from the hotel and the bar on 36 th floor is superb and wow the guests as well as whoever visit this country and people. I love working there.

Pros

yes

Cons

yes
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productive but hard working enviroment

typical day at work for me is strippping and the making of beds, cleaning bathrooms and cleaning general rooms. ive learnt that you have to have patience and a good work ethic, you also need to be fairly strong and capable of working within time frames. the hardest part to my job is adjusting from working at other motels and trying to catch all the tips and tricks while working. the most enjoyable part of my job would have to be accomplishing all my rooms within the time frame given, also knowing that I am pleasing someone else with the cleanliness of their room.

Pros

half days every day

Cons

pay
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workplace has poor leadership, management and drama/politics

The workplace has low morale, causing high turnover rate for chefs across all levels. Majority of the chefs especially senior levels have no sense of responsibility and ownership of their work, always looking for scapegoats (ie commis, demis, apprentice) and excuses. Overtimes are not paid in full you're lucky if they decide to pay 1-2hrs worth of overtime. Penalties however are paid properly all the time plus tool allowance which is good since the base pay is low (for comparison retail people at grocery stores or boutique will earn more than a mid-level chef). In terms of culture there is no sense of family or belonging, very little team work. Hours are good but the roosters changes on the daily basis with no consideration for the employee.

Pros

career growth and good quality cafeteria food for only $3 plus work hours on average is only8-9hrs

Cons

low pay, drama, politics
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coffee house

I learned a lot of ways to set all tables ... I can communicate with my employees quickly ... I can accept all the opinions ... I try to avoid the problems that come and will try to help fix the problem ... I can work anywhere to improve the company better.
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nil

it is great company to work with, I enjoy working with my fellow managers and especially my staff, hope have been always loyal, to me and to my department, and I always hard the opportunity to interview my own staff, training them and see how they develop and improvement over the months and years.

Pros

nil

Cons

nil
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productive and friendly staffs

i wirk as a room attendant in hilton cairns, we work like a family because we are a team, i like the culture, everyone learn how to share linens with the others and helping each other. But there should be more opportunities to learn different aspects of work

Pros

free Xmas parties

Cons

general clean is hard when there is QA
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Overall rating

Based on 15,925 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.8 out of 5 stars for Culture

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