Hilton Employee Reviews
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Marketing Assistant (Current Employee) - Surfers Paradise QLD - 27 August 2023
Indeed Featured review
The most useful review selected by IndeedI have thoroughly enjoyed my time working at Ignite. In my time here I have been able to learn and develop my skills within the digital marketing team. The management team are very supportive and respectful of work/life balance. There is a wonderful company culture and social aspect.
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Good environment for work
Kitchen Hand (Current Employee) - Town Hall, Sydney - 15 November 2017
Hilton is a nice place to work. I really enjoyed to work there. Management of Hilton is really nice. The hardest part is, when it was busy it's really tough for a guy to cop up with.
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Hilton insights
What people like
- Clear sense of purpose
- Inclusive work environment
- Time and location flexibility
Areas for improvement
- General feeling of work happiness
- Energising work tasks
- Fair pay for job
Good company, good culture good teamwork.
Assistant Safety and Security Manager (Former Employee) - Sydney NSW - 7 November 2017
Well established brand with a strong emphasis on customer service with good management practices and culture. Work was varied and challenging at times, good team culture.
Pros
Meals provided and flexible hours
Cons
Low salary
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Productive and always learning new things
Brake Press Setter & Machine Operator (Former Employee) - Dandenong VIC - 3 September 2017
Team work and environment is good. People of all cultures work amicably and get along well. Immense work experience, and always learning new things.
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Great place to work
HandyMan/Maintenance Assistant/Shift Engineer (Former Employee) - Queenstown TAS - 20 August 2017
Great Team,Great Place,Great Location...
You can learn a lot from this company to progress your career
I enjoyed my time with this company who helped me with everything that I need to get the job done.
Pros
Free Lunch, Laundry, Dry Cleaning
Cons
Good Hours
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Fun and friendly
Demi Chef de Partie (Former Employee) - Sydney NSW - 19 August 2017
Love work with team and groups
Big name company
Friendly stuff
Work hard to serve customers
Work late for functions service
Good experience
Work and use machine
Safety and food hygiene course
Pros
Free meals
Cons
Long hours
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the most friendly workplace with fantastic management
Food and Beverage Supervisor (Former Employee) - Sydney NSW - 8 August 2017
The group of people I worked with were like family. They learned from me and l through them. We ALWAYS worked as a team hence the reason I stayed there for almost 10years. The most difficult part was when we were understaffed, but we always mananged to get through those difficult times.
Pros
The people were the best part of the job
Cons
the distance from home to work.
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good job to do
Room Attendant (Former Employee) - Melbourne VIC - 21 July 2017
• Machine operator working on CNC machines.
• Taking measurements and readings of the parts
• Making job card on Computer, labelling, Data-entry, looking after stocks. and many more jobs to do
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Friendly workplace with a strong teamwork culture
Food and Beverage Attendant (Current Employee) - Sydney NSW - 12 June 2017
1. Hilton Sydney is known as a very busy Conference hotel which strictly requires staff members to do long hours and be able to handle stress and pressure. Average hours of work per day is 10 hours during peak season.
2. Achievement :
- Ability to work in a fast-paced and heavy volume environment.
- Ability to work well in a team which provides excellent customer service.
- Cooperate with all serving and kitchen staff.
- Arrange meeting rooms and dining table setting.
- Greet the guests and deliver great interaction by sharing experience and recommending additional information upon requests.
3. Advantage : We are a strong team whose members have good food and beverage knowledge and skills as we are all passionate about things we do and services we deliver. Our aim is to provide an outstanding guest experience based on the highest standard of hospitality,
4. Disadvantage : As one of the biggest department within a hotel, the event operations has been facing high employee turnover and staff scheduling problems due to the optimal size or mix of a workforce.
Pros
- A strong team
Cons
Rostering issues
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well organised workplace
Commis Chef (Current Employee) - Sydney NSW - 5 June 2017
hilton sydney where I worked was well- organised placed with training , time schedule. Every section had great team and high level of team work. Every employees are friendly and welcoming all the new staffs.
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Jobs at Hilton
great place to work
Chef De Partie (Former Employee) - hilton sydney - 23 May 2017
learn and live at he same time great work life balance.staff are helpful for the freshers ,how to handle situation.encouragement from senior staff are up to the level.
Pros
management training
Cons
long hour
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people are tired of over work
Engineering Supervisor (Current Employee) - Adelaide City Centre SA - 26 April 2017
management are unfair with there roster wont hire enough people to do work putting stress on staff there
Most staff are not happy the turn over of most staff is very high
You might work a shift until midnight then be expected to back there the next morning at 7 without a pay penalty
Pros
none
Cons
shifts are very tight due to lack of staff
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Need very hard work
Housekeeping (Former Employee) - Sydney NSW - 10 April 2017
Job duties are easy but sometimes the staff environment was not comfortable when as a new trainee. Training staff is very helpful although.but still enjoyable journey.
Pros
Free breakfast
Cons
Long duties
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grea place to work
Steward (Former Employee) - Sydney NSW - 3 April 2017
typical day at work it various work place culture is different and you can learn from the cultures and management was great the hardest part of the job was long hours but the enjoyable part of the job is to make friends along the way
Pros
free lunches
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Laid back attitude
Banquet Member (Former Employee) - Brisbane QLD - 3 April 2017
Working at the Hilton Hotel was an amazing experience. Everyone was so nice and friendly. The hotel was very thorough when organising functions and events.
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Great team members
ACCOUNT PAYABLE OFFICER (Current Employee) - Sydney NSW - 31 March 2017
Great team and focus on vision is to fill the earth with the light and warmth of hospitality, by being the first choice of hotel guests, team members, and owners alike.
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Amazing peers, great environment to work in
Porter/Concierge (Former Employee) - Darwin NT - 20 March 2017
A typical day for me in Hilton Darwin consisted of:
Greeting guests with a smile, giving directions to restaurants/city, vallet parking cars, receiving guests from their taxi/carrying their luggage into the Hotel and tagging them to be brought up to their room(I was also the one to bring up the bags to the rooms).
My job description on paper was that of a Porter, but my duties and responsibilities were far beyond my role.
I learnt to deal with guest complaints in a positive manner. I was taught to make it right with our guests, by fixing their complaint and also going further than they expected in order to make their stay more enjoyable.
Hardest part of the job was juggling between priorities, because on a busy day, a lot of guests would require my assistance at the same time and it was often hard to prioritize, but with experience I was able to handle it quite well without upsetting any guests.
I loved the thrill of busy days, I like to keep busy, even during quieter days I would still be looking for jobs everywhere, I was free to roam through the Hotel fixing anything I saw fit or reporting problems to maintenance.
Pros
Always busy, great benefits, wonderful work environment and management
Cons
Co-workers lack of imagination
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Excellent Workplace
Communications Centre Agent (Current Employee) - Sydney - 4 March 2017
I have loved every minute of my time at Hilton Worldwide so far. I have had the opportunity to work with the most amazing team of people and experience the hotel industry at one of the most renowned companies across the world.
Pros
Cheap lunches, career advancement
Cons
Late Hours
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Only looks great on paper
Kitchen Staff (Current Employee) - Adelaide SA - 24 February 2017
Poorly run hotel kitchen. A lot of short cuts are done with the food and the management doesn't know how to properly run things in a kitchen even with things as simple as scheduling rosters and getting standard recipes. Almost everyone I know here seems unhappy here and wants to leave. When your chef is in a hurry to clock out it's never a good thing.
Pros
It's a job
Cons
Long hours, schedules suck, low pay, don't expect to love it, poor kitchen management, quick staff turn overs, unhappy staff
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workplace a typical day,
very very hard work
learned how to work with a five star culture and time management
manage time, otherwise can't finish work on time
stewarding is one of the hardest job in hotel industries
every work is a hard job,, if start enjoying the work it is not a hard work and don't panic at any situation,,,,, I enjoyed my each work wherever i worked
Pros
Nathing
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good place to work
Shift Engineer/Electrician (Former Employee) - Melbourne VIC - 12 February 2017
position of chief electrician was excellent I revamped and refurbished a lot of rooms with the help of other staff I enjoyed setting up for functions
Pros
all good
Cons
all good
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Ask a question about working or interviewing at Hilton. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.8 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.8 out of 5 stars for Culture
Questions about Hilton
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