Hireup Employee Reviews
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Get to learn on the job
Disability Support Worker (Casual) (Current Employee) - Australia wide - 30 May 2022
Featured review
Hireup selected this as a representative reviewGreat company love the people I worked for and the clients are great. Get to meet different clients with different abilities. Great company if you only want to work a certain hour. Pay is great and overnight stays are amazing as well.
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Flexible company
Support Worker (Current Employee) - Ryde NSW - 10 August 2022
A flexible support worker agency that makes you feel protected while you are working at someone’s home. You get to choose what you do and ample of clients in the system
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Good pay
SUPPORT WORKER (Current Employee) - Clayton VIC - 16 March 2022
No shifts. Maybe one a week if your lucky..You have to find your own work, it’s very rare a client will request you. The app is super easy to use though.
Pros
Good pay
Cons
No shifts
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Do not work with this unprofessional company
Support worker (casual) (Current Employee) - Adelaide Region SA - 3 March 2022
this company only works for the participants not for the support workerNo health and safety measures, none whatsoever in place for its employees/support workers
Pros
None
Cons
Many!!
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Great work place good people can choose ur own clients.
Casual Disability Support Worker (Current Employee) - Cessnock NSW - 30 January 2022
Great place good people. I Like working here. Can choose ur own clients and hrs. Also days u want to work.They always pay the pays on time and r easy to work with.
Pros
Pay is always on time
Cons
Work ur own hrs
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Great and well managed company
Disability Support Worker (Current Employee) - Online - 24 January 2022
Great platform offering opportunities for casual roles. Scheduling completely up to you. Supporting and responsive team that takes care of you behind your work.
Pros
Flexibility and relaxed pace
Cons
No stable income
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flexible for casual workers
Disability Support Worker (Former Employee) - Sydney NSW - 28 December 2021
I work there when I was a uni student to gain experience in the disability sector. The design of work is wonderful where you do not have a manager in the middle between you and the client you work with. You and your client choose each other and negotiate the content for the support worker
Pros
flexibility transparency
Cons
spending your own time to reach out to clients, travelling to clients' places is unpaid, Different clients might want to interview you before the shift is offered.
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working with different clients makes it interesting
Carer Support Worker (Current Employee) - various areas - 22 August 2021
I enjoy working with clients to bring out the best in themthere is no typical day working with Hireup it depends on what client you are working with and what their needs are
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Its okay
Disability Support Worker (Casual) (Current Employee) - Adelaide SA - 9 October 2020
Because you work individually so there is now work culture.No continous work. Just very low positions availablesuch as disability support worker but more than thay.
Pros
Good hourly wages
Cons
No continous work
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Great Company
Social Support Worker (Current Employee) - Various - 10 September 2020
It's your choice...autonomous and you can work as much or as little as you want. You can choose the services you will provide. Training is ongoing via the e-learning platform and you are always kept up to date...
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Jobs at Hireup
Not supportive for the staffs
Support Worker (Casual) (Former Employee) - Queensland - 3 July 2020
Had made a complaint about my client harassed me. Hireup never call back or send a email to give me a update about the investigation and the reasons why they call me at first place is because they only concern about my client’s complaint.
Pros
High rate
Cons
Worse management, not supportive
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I enjoy working with hireup
Support Worker (Current Employee) - Brisbane QLD - 26 June 2020
All I have to say is that my experience with hireup has been good , and I enjoy working with hireup, the staff members are helpful, I will surely recommend hireup to friends that want to join the industry
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Very slack with no concerns re staff well-being
Disability Support Worker (Casual) (Current Employee) - Melbourne VIC - 18 June 2020
I have signed up with Hireup for 6 months and have not had a single job offer. Don't see many jobs on offer. Whenever there are some jobs, there are tons of worker fighting for one job! Depressing!
Pros
Pick the time and client that you want to work with.
Cons
Clients can be very specific of whom they want but not knowing really the carer's abilities.
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Comment
– 25 June 2020
Hi,Thanks for sharing your feedback with us, and we’re sorry to hear you had this experience. We’d love to chat about this further with you, and assist in finding new connections with you. If you’d like to contact our team on (02) 9113 5933 or at: hello@hireup.com.au our team will happily discuss this with you. Thanks again for sharing your feedback, we genuinely appreciate hearing from our community. Thanks.
Just care about money, but not their employees
Support Worker (Casual) (Former Employee) - Queensland - 14 June 2020
Not recommend working with them. They just care about the money, ignore employee's concerns and safety. The staffs are so rude when having an issue and not listening on employee' side. They only listen to what did the client tell them.
Pros
High rate
Cons
totally not supportive management, rude staffs
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Comment
– 15 June 2020
Hi, thank you for your feedback and we’re sorry that you had this experience. We’d love to discuss this further with you and find out a little more. This is not the experience we want our community having, and we treat all issues and feedback very seriously. We appreciate you providing this feedback, and if you’d like to continue this conversation, please don’t hesitate to contact our team on (02) 9113 5933 or at: hello@hireup.com.au we’d love to hear form you. Thanks again.
Best company ever
Support Worker (Current Employee) - Goulburn NSW - 3 June 2020
This is the best place I have ever worked
They are supportive and get back to you straight away if you call or need help in anyway and they are also very professional and take care of their clients and work staff
Cannot fault them in any way
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home/community care
Disability Support Worker (Current Employee) - Sydney NSW - 29 May 2020
varied work, can choose own shifts. the clients are mostly really wonderful people.
however, the nature of it means that almost all of the shifts are very short.
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application process is easy, you get to choose who you work with since, but no job security.
Home Care Support Worker (Current Employee) - Wagga Wagga NSW - 7 April 2020
Sometimes, I do not get a lot of hours of work as desired and that is because clients choose who they want. Now, COVID-19 has made clients on my team to cancel all bookings till further notice. I am stranded as I do not get any income. I am not eligible for the Hireup Support plan because I have not worked up to six months and I am also not eligible for government support as my Permanent Residence Status is still in Process.
Pros
You get to choose client for yourself. You have choices.
Cons
Some clients may never accept you.
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Like working with Hireup
Assistant in Nursing (Current Employee) - Sydney NSW - 30 March 2020
They are a great company on line and when I have a problem they solve it quickly.
I like to work with them , they pay on time and no mistakes on my payslip.
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A lot has to be improved.
Disability Support Worker (Current Employee) - Melbourne VIC - 24 March 2020
Employees are always under constant pressure to find work. You don't even get enough hours. HireUp doesn't really look after helping support workers when they are facing difficulty to find work. Also, in this line of work, support workers have no support from anyone when things don't go in smooth way.
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Comment
– 31 March 2020
Hi, thanks for your feedback. We're sorry to hear you have had this experience, we'd love to chat further with you about this. If you'd like, please contact our Community Support team on (02) 9113 5933 or at: hello@hireup.com.au. Hireup support workers are entitled to work as much or as little as they like, as long as you don't exceed 76 hours in a fortnight. Hireup promotes and encourages flexible work hours, and we'd love to chat with you further on this. Thanks again for your feedback
Hireup Review
Support Worker (Current Employee) - Adelaide SA, Canberra ACT - 18 March 2020
Great job for people who enjoy a challenge. Support Work requires you to tailor yourself to the needs of your many different clients. People who are good with people will thrive in this job.
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Comment
– 23 March 2020
Hi, thanks for sharing your feedback. We’re glad you are enjoying your support work with Hireup! Please don’t hesitate to contact our community support team on (02) 9113 5933 or at: hello@hiruep.com.au if you have any questions along the way. Thanks again for sharing your feedback!
Good company but bad management
N/A (Former Employee) - Greenwich NSW - 13 March 2020
The company has a great vision but if the people inside (especially the leaders) don't carry out its values, it will destroy the culture. Nevertheless, it's a company with great potentials.
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Ask a question about working or interviewing at Hireup. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
4.3 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
3.8 out of 5 stars for Culture