Hotelbeds Employee Reviews

Showing all 55 reviews
Sort by: Helpfulness | Rating | Date
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Global Travel
Business Analyst (Former Employee) –  London, Greater London10 July 2019
Many great years at GTA/Hotelbeds, unfortunately due to restructuring was given redundancy.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive day
Account Receivable Analyst (Former Employee) –  Orlando, FL30 May 2019
As an account receivable analyst, my responsibility is to respond to basic client inquiries and other clerical task related to maintaining the accounts up to date on past due balances. In addition, I reconciliate accounts and research to find any unapplied payment.
Pros
Bonus for performance
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Tiene muy buenas prestaciones y oportunidad de crecimiento
Customer Service (Former Employee) –  Cancún, QRoo.28 May 2019
Es una empresa española que te brinda la oportunidad de tener conocimientos internacionales, tiene horarios rotacion de horarios
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Empresa estable
OVH (Current Employee) –  Cancún, QRoo.17 April 2019
Hotelbeds es una empresa en la cual puedes encontrar un buen ambiente laboral, te brinda las herramientas necesarias para llevar a cabo tu trabajo diario, en ella aprendí mucho gracias a que mis compañeros me ayudaban y resolvían mis dudas en cuanto a la operación de la empresa, sin embargo no recibíamos capacitación constante, el motivo por el cual he decidido interesarme en otros empleos es que ya no hay crecimiento laboral ya que hubo una transición y la administración lo realizan en España.
Pros
seguro de gastos médicos menores, estamos dados de alta con el sueldo real, consultas con médicos privados, dias feriados con descanso
Cons
no hay crecimiento en el departamento administrativo
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The company was good to work for
Accounts Payable Analyst (Former Employee) –  Orlando, FL11 April 2019
The company was good to work for. A fast paced environment. Plenty of room to advance with on the job training offered. Language classes offered. Flexible schedule. The hardest part of the job is that you are extremely busy everyday. The most enjoyable part was the people you work with.
Pros
Flexible
Cons
No Cons
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
hotelbeds is a very family orinated place
Accounts Payable Clerk (Former Employee) –  Orlando, FL15 February 2019
it has been as pleasure to work for Hotelbeds. I believe working here for the last 6 years has really expanded my knowledge and the people that I work with are just like family
Was this review helpful?Yes 2NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Director Comercial
Hotelbeds.com Head (Former Employee) –  San José, Provincia de San José14 December 2018
Excente empresa dedicada al turimo de mayoreo para Europa
Was this review helpful?YesNo 1Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Crc
Agente de viajes (Former Employee) –  Palma de Mallorca, Illes Balears provincia5 November 2018
La escuela perfecta para aprender y gestiónar las peticiones de cualquier parte del mundo con hoteles
Was this review helpful?Yes 2No 2Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
This was temporary position to get the reservation department up to date.
Hotel Representative (Former Employee) –  Orlando, FL24 October 2018
This was a great opportunity for me to make some extra cash while going to school. I used my skills in data entry to bring up to date the invoicing for the reservations department.
Pros
flexible schedule
Cons
poorly maintained office equipment
Was this review helpful?YesNo 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great opportunities for self-improvement and development
Senior Operations Manager, Asia Pacific (Former Employee) –  United Square24 October 2018
One of the biggest B2B bedbank in the world. Many opportunities for self-improvement and development.

Learning about different cultures through interaction with colleagues from round the world.
Was this review helpful?YesNo 1Report
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
unprofessional and management is out of control
Contracts Manager (Former Employee) –  Dubai11 September 2018
Management is street wise Italians that has no sense of business or professionalism.
No proper European Management.
No idea which is the selection criteria.
Spanish Director that barely speaks english
Italian Director that barely understands english
No HR/Finance in place
all centralized in Palma and you have to deal with it.
Pros
Culture and B2B business
Cons
Management and load of work
Was this review helpful?Yes 8No 1Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Benifts outweigh the cons
CRC (Former Employee) –  Orlando, FL24 August 2018
I worked for this company for 7 years, and if you are willing to do the work, the benifts outweigh the cons. Don't expect to sit around doing nothing for long periods of time, this is fast paced so there's always something to do. The work load can feel overwhelming sometimes, but you just have to push through it. The only things that frustrated me about this company is that they are more reactive than being proactive, most issues could be resolved before they happen, but there is a disconnect between departments. Upper management offers a service level to a client promising one thing but never delivers to the level agreement due to unrealistic expectations. My suggestion to the company, ask your front line team (customer care /CRC) what obstacles they encounter and what complaints they receive from clients the most and start to resolve those issues from there. Stop pushing your CRC support to 3rd party companies that don't truly understand the client's needs. Upper management cannot understand what difficulties are experienced at the bottom level without getting your hands dirty.
Pros
Great pay, health benefits, annual bonus
Cons
Short lunch breaks, can be stressful, large work loads, unrealistic expectations, not proactive, disconnect between departments
Was this review helpful?Yes 5No 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Ambiente laboral divertido
Administrativo, Ventas (Former Employee) –  Playa del Carmen, QRoo.29 July 2018
Aprendí a tener una administración y orden en cuanto a la cartera de clientes, y eso me permitió ser más eficiente y pro activa, libertad en la toma de decisiones y habilidad numerica por continuo manejo de efectivo.
Pros
buenos ingresos (comisones y bonos)
Cons
Se trabaja todo el día
Was this review helpful?YesNo 1Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It's a good job
Banquet Server on call (Former Employee) –  San Antonio, TX19 July 2018
I need help finding a job soon and also I have lots of experience at a hotel as bar back I've been a server for like a month or so . I done room service I done housekeeping and pretty setting the tables
Pros
Yes
Cons
No
Was this review helpful?YesNo 8Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Esclavitud laboral
Call Center Agent (Former Employee) –  Mallorca, Illes Balears provincia18 July 2018
En el CRC Call Center en Palma, el control es nivel esclavitud, no puedes desconectarte ni un segundo del teléfono, 8 horas conectado, no debe ser ni legal. Te hacen trabajar sábados y no los pagan porque entre sábados y los días festivos que nos obligan a trabajar, superamos las 1752 horas que marca la ley y lo esconden devolviendo esasa horas trabajadas de más, en más tiempo para la pausa de comida, ILEGAL.
Pros
ninguno
Cons
todos
Was this review helpful?Yes 9No 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Buen ambiente de trabajo y excelente escuela
Contracting Manager, México (Former Employee) –  Cancún, QRoo.21 May 2018
Es una empresa con gran desarrollo de herramientas internas (software)
Integraciones con grandes empresas a nivel mundial
Pros
Prestaciones superiores a las de ley
Cons
.
Was this review helpful?Yes 1No 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
oficina
Auxiliar Administrativo (Former Employee) –  Cancún, QRoo.9 March 2018
Fue una buena experiencia aprendí mucho de mis compañeros y mis jefes fueron buenos lideres
Pros
ubicacion
Cons
no hay
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Buena
Agente de servicio al cliente CRC (Former Employee) –  Cancún, QRoo.2 March 2018
Una empresa en constante crecimiento y cambio que brinda mucho aprendizaje a la gente con buena actitud.
Pros
Agradable
Cons
Por simplificación desapareció mi departamento
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
n/a
SRC Bookouts Agent (Former Employee) –  Orlando, FL14 September 2017
To assist suppliers and clients with any requirement, managing bookings according to Supplier Relationship Center standards, in order to cover and solve the needs of the clients in the most efficient way.
Was this review helpful?Yes 8No 3Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great company to work for!
Accounts Payable Lead (Current Employee) –  Orlando, FL20 July 2017
Great company to work for! Amazing team. Supportive management.
Great work ethics, outstanding customer service. Good benefits. Opportunities for growth.
Was this review helpful?Yes 1NoReport
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Hotelbeds. Our community is ready to answer.

Ask a Question

Overall rating

4.1
Based on 55 reviews
522
420
38
24
11

Ratings by category

4.0Work/Life Balance
3.8Salary/Benefits
3.6Job Security/Advancement
3.7Management
3.9Culture