Not giving much schedule, some of the staffs talk about others in their own language and some of them making fun of other races. Management favors same country where they came from and not giving a good amount of shifts to other races.

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Fast paced, nice friendly crew

Hungry Jacks Crew Member (Former Employee) - Bundamba QLD - 2 February 2023

loved working here customers can be rude sometimes but staff is great and easy to work with, if it was up to me I would still be working there however I had to resign due to home life

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Hungry Jack's insights

Based on 68 survey responses

Areas for improvement

General feeling of work happiness
Ability to meet personal goals
Inclusive work environment

Stressful at times but fun

Hungry Jacks Crew Member (Former Employee) - Waurn Ponds VIC - 31 January 2023

I can’t speak for every single hungry jacks manager but mine was really nice. The workers were focused and dedicated to their job but were kind and could have a laugh. It’s a good job for what it is.

Pros

Nice people

Cons

Few shifts, pay isn’t the best

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great place to work

Hungry Jacks Crew Member (Current Employee) - Australia - 29 January 2023

great place to work! a lot of kind and friendly customers, managers can be varied but overall it's a fun place to work. you learn alot of stuff and it's a good first job.

Pros

50% off on food while on shift, 20% discount code for you + friends/family or off shift, make alot of friends, meet interesting people

Cons

standing for a long time, managers are sometimes harsh, customers can be rude, low quality headsets

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Poor management

Hungry Jacks Crew Member (Former Employee) - Muswellbrook NSW - 8 January 2023

Poor management, treat crew members poorly.Not proper training.Needs new management urgently.Treat staff unfairly over minor mistakes that could have been prevented if correct training was offered.

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Busy and demanding workplace

Shift Manager (Former Employee) - NSW Western Sydney - 3 January 2023

Workplace is hectic, demanding and really busy. You are required to basically do everything as an all rounder. Job is what it is but the people you work with makes it easy or extremely difficult for you.

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Overall a good experience

Crew Member (Former Employee) - Casula NSW - 3 January 2023

Working there was fun and the crew was very diverse, some of them even becoming lifelong friends. An eye opener of a job, by that I mean you learn a lot about that part of the workforce and the pros and cons. Working in the food industry was in my experience a much needed experience, taught me how to treat people who work in different franchises all across the board and how to be a better person in general

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Busy, Fast Paced work environment with pretty good people

Crew Member (Former Employee) - Whitfords Beach WA - 31 December 2022

Like most jobs, mangers can make or break it. In my time at Hungry Jacks I saw some pretty good ones and some, 'less' 'good' ones. Often managers hadn't managed to find someone to replace a shift so it would get very busy and demanding for the already stressed crew. The rush hours normally went for an hour and a half, but felt like two, and when it was quiet it always dragged. Pay wasn't bad, and I made some good friends along the way. Definitely a good first job, but would not recommend to someone who wants a more serious career.

Pros

Decent Pay, Chilled when quiet

Cons

Long Rush Hours, Some managers sub-par.

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Its an okay workplace

Fast Food Worker (Former Employee) - Taylors Lakes VIC - 29 December 2022

crew was amazing to work, some of the management team were good. Good for a first job as long as you aren't there for too long. Demanding job, various roles so a lot to learn

Cons

long hours

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F.ing Hated It

BOH (Former Employee) - City - 28 December 2022

-Long hours, sometimes no break (paid rest break not provided)-Fast-paced environment -Flexibility in shifts-Managers would pressure younger workers into taking too many shifts however -Terrible pay-Poor hygiene practices-Free drinks

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Working at Hungry Jacks

Hungry Jacks Crew Member (Current Employee) - Glendenning NSW - 20 December 2022

I love working at Hungry Jacks for the experience and the great people you’ll meet. The work itself will be tiring and can easily drain people although it is a great first job and I would recommended everyone to have a job in fast food at least once.

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its okay

Customer Service (Former Employee) - Mount Waverley VIC - 19 December 2022

it is a good first job to have, would not reccomend staying there too long. You learn a lot of different skills, afterawhile becomes very repetitive.

Pros

fun

Cons

tiring

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Good place to meet new people who will likely be easy to get along with and fun to work with in a collaborative and efficient sense

Front of House Staff (Current Employee) - Hoxton Park NSW - 12 December 2022

The most enjoyable part of this job is being able to meet customers which genuinely surprise you and put a smile onto your face whilst the least enjoyable spectrum of the job is that it is fast-paced meaning that your head has to constantly be aware and have a good sense of memory or stress will overpile and it will become too overwhelming

Pros

50% discount when on break

Cons

Can be very stressful and overwhelming at times

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Buildup of friendships but not management

Crew Member (Current Employee) - Parkmore VIC - 11 December 2022

The overall work experience is good- it helps you grow and be an independent person. You are able to make friends. The managers are okay, however, some can be a bit bossy. On the contrary, the pay is not bad. Rude customers can come by, which can be a bit stressing but it allows you to develop social skills. In general, you have to be calm, open minded and assertive when dealing with your customers and fellow employees, if ever they tell at you, DO NOT YELL BACK, tell the manager about the situation ASAP, and if they did not do anything, contact your restaurant manager or HR department. A friendly tip, ask for help if you're struggling.

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Good first timer job

Cashier (Former Employee) - Fortitude Valley QLD - 7 December 2022

Good for a first job. The crew were pretty friendly but management wasn’t great and wouldn’t recommend. Would be good for someone who is studying as there is littleTo no career progression.

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Great

Burger station preper (Former Employee) - Sydenham NSW - 28 November 2022

Supporting Management, great team to work with for casual. flexible rosters, a good place to start as your first job and learn the operational side of things.

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Depends on the store but overall not the greatest first experience.

Hungry Jacks Crew Member (Former Employee) - New South Wales - 28 November 2022

Was my first job and it is great for those people who work well in teams and are great at working under pressure. This was my store, so it may differ from others, my store was understaffed for the day shifts during the week. Which made rush hours horrible and really stressful. Constantly it was just me in the drive-through and 2 people out front, which required me to both take orders and pack them which obviously made things go slower. The managers would help a bit but then they would just go to the staff room and sit there on the phone. I'm currently at university but I was constantly rostered for day shifts, despite telling my managers I can't work on the days I had uni, they would still roster me. And when I would tell them I couldn't work they would try and guilt trip me into reconsidering. The store I worked in was old and had a broken AC which would kill us during the hot summer days, they would constantly cut our hours short so we wouldn't get breaks. If you can't handle difficult customers, go work somewhere else, when it comes to food you deal with really picky and stuck-up people who take it out on you when you forget something or if the food comes out not how they expect.

Pros

Worked with really great co - workers

Cons

terrible management

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good people bad managers

Customer Service (Former Employee) - Sydenham VIC - 26 November 2022

Mangers are so rude and stress you outAmazing job for 15 year old was so much fun built great relationships. It’s very fast paced and the manager expect you to work like a robot with no break sometimes

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Poor staff management and inappropriate language from team members

Cashier (Former Employee) - Bulleen - 22 November 2022

A very unorganised work place full of girls swearing at each other and being dismissed when I was new and adapting to the computer system, food processes etc. The manager had many complaints from the consumers even when I had just started, and there was constant visits from the upper manager to check that the place was in appropriate condition. We were under a-lot of pressure and the regulation of employee stress was not managed well by the manager. Many customer complaints while observing the team during training.

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Good people but bad management

Crew Member (Casual) (Former Employee) - Bull Creek WA - 17 November 2022

An excellent place to meet people but it is not organized at all. I learned to greet customers and take orders. The workplace culture was not the best. The hardest part of the job would be dealing with a rush and best meeting friends