Hyatt Employee Reviews for Food Service Worker

a typical day at work: Sometimes easy sometimes stressfulwhat you learned:managementworkplace culturethe hardest part of the jobthe most enjoyable part of the job

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warning never work in F&B here

Food and Beverage Attendant (Former Employee) - Canberra ACT - 29 April 2023

From my experience, stay away from this hotel. Worst management and job culture I have experienced in my hospitality career. They don't value support staffs. Very low wages. No job security - inconsistent shifts, lots of politics in the F&B management and no chance to grow. Very very toxic F&B Director and Managers.

Pros

Discounted Rooms

Cons

Toxic Environment

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fast environment

Food and Beverage Attendant (Current Employee) - Sydney NSW - 12 November 2019

Hyatt is a good place to learn and dress yourself to be a good staff and team member. They are showing their care to staff and also care about all the guest experience at hotel. They are providing their guest warm welcome and make sure they have good experience during their stay

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Fun Workplace

Food & Beverage Attendant (Current Employee) - Melbourne VIC - 20 September 2019

As demonstrated in my Resume, when working as an F&B attendant I was always rostered on for the weekend shifts, as they were the busiest nights of the week. I enjoy working hard and often under pressure. Whilst working there I proved that I worked well under pressure with both staff and customers. I took my order accurately and efficiently, and always assisted customers with menu questions when they arose whilst providing polite and excellent customer service at all times. My customers gave my boss excellent reviews of my ability to stay calm, enthusiastic and professional at all the times while often working under extreme pressure.

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First Casual job in a Hotel

Food & Beverage Attendant / Porter (Former Employee) - Adelaide SA - 14 October 2017

Worked in the banqueting department and worked long hours to provide an income and save money. The team was great and focused on looking after the client.

Pros

Provided new skills and experience

Cons

Long hours

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Hyatt insights

Based on 15 survey responses

What people like

Inclusive work environment
Feeling of personal appreciation
Ability to meet personal goals

Areas for improvement

Sense of belonging
General feeling of work happiness
Support from manager

Fun Workplace

Food and Beverage Attendant (Events) (Current Employee) - Perth WA - 12 September 2017

I have been working at Hyatt for the past 3 years in Events and sometimes I work around in other departments of the hotel. I really enjoy working there as it has a positive working environment. Employees are very nice and hardworking, and we generally have a lot of friendly guests coming to the hotel.

Pros

Cheap lunch

Cons

Unpredictable shifts

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F&B attendant

Food and Beverage Attendant (Former Employee) - Canberra ACT - 19 May 2017

Member of the exclusive Ambassador Lounge’s F&B team for a part-time position during my exchange; Responsible of opening and closing the lounge; dealing with the seating of guests during overcrowding, all while keeping the customer satisfaction to a maximum; and, catering to the special needs of the clients, depending on their cultural or medical diets; Brought me the experience of working in a team, of providing customers a personal yet high-standard service based on cultural awareness, and of organizing my responsibilities efficiently to always be a step ahead.

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i cannot remember at all

Food and Beverage Attendant, Banquet Supervisor (Former Employee) - Canberra ACT - 27 April 2017

ok i cant rememeber, why you keep asking me those things, those company already shut down, not there anymore. I hate wasting times on writing this. just function, function, goes everywhere for functions, got trained as team leader and barista here.

Pros

free food

Cons

long hours

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Customer Focused- Good brand

Food Beverage Attendant (Current Employee) - Sydney NSW - 14 February 2017

It is good working here. We have our own set of duties to be performed. Management is good and easily approachable. The most enjoyable part of the job is to see the guest happy with the service.

Pros

Good atmosphere

Cons

Less challenging

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Enthusiastic and well managed place to work

Food and beverage Attendant (Current Employee) - Room service - 6 October 2015

The employees and the management is very friendly and has a good knowledge in the field. All the employees help each other and teach the new comers. It is a good place to gain knowledge and experience in hospitality field.

Pros

Management

Cons

Politics

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Food and Beverage Attendant - Banquets team (Former Employee) - Perth, WA - 8 October 2013

Banquets • Senior team member • Trained new staff • Room set up

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I love the Hyatt

Food and Beverage attendant (Former Employee) - Perth - 15 September 2013

I love the Hyatt, I love the people, the events, and everything else, I love working hard for my money and doing my best all the time. The long days are hard especially when you arrive at 6am and aren't expecting to get out for another 12 hours or so.