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Hyatt Employee Reviews for Food Service Worker

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Food Service Worker12 reviews
Australia12 reviews

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3.8Work–Life Balance

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Found 12 reviews matching the searchSee all 11,073 reviews

Fast Paced Environment

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a typical day at work: Sometimes easy sometimes stressfulwhat you learned:managementworkplace culturethe hardest part of the jobthe most enjoyable part of the job
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warning never work in F&B here

From my experience, stay away from this hotel. Worst management and job culture I have experienced in my hospitality career. They don't value support staffs. Very low wages. No job security - inconsistent shifts, lots of politics in the F&B management and no chance to grow. Very very toxic F&B Director and Managers.


Discounted Rooms


Toxic Environment
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fast environment

Hyatt is a good place to learn and dress yourself to be a good staff and team member. They are showing their care to staff and also care about all the guest experience at hotel. They are providing their guest warm welcome and make sure they have good experience during their stay
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Fun Workplace

As demonstrated in my Resume, when working as an F&B attendant I was always rostered on for the weekend shifts, as they were the busiest nights of the week. I enjoy working hard and often under pressure. Whilst working there I proved that I worked well under pressure with both staff and customers. I took my order accurately and efficiently, and always assisted customers with menu questions when they arose whilst providing polite and excellent customer service at all times. My customers gave my boss excellent reviews of my ability to stay calm, enthusiastic and professional at all the times while often working under extreme pressure.
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First Casual job in a Hotel

Worked in the banqueting department and worked long hours to provide an income and save money. The team was great and focused on looking after the client.


Provided new skills and experience


Long hours
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Hyatt insights

Based on 15 survey responses
What people like
  • Inclusive work environment
  • Feeling of personal appreciation
  • Ability to meet personal goals
Areas for improvement
  • Sense of belonging
  • General feeling of work happiness
  • Support from manager

Fun Workplace

I have been working at Hyatt for the past 3 years in Events and sometimes I work around in other departments of the hotel. I really enjoy working there as it has a positive working environment. Employees are very nice and hardworking, and we generally have a lot of friendly guests coming to the hotel.


Cheap lunch


Unpredictable shifts
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F&B attendant

Member of the exclusive Ambassador Lounge’s F&B team for a part-time position during my exchange; Responsible of opening and closing the lounge; dealing with the seating of guests during overcrowding, all while keeping the customer satisfaction to a maximum; and, catering to the special needs of the clients, depending on their cultural or medical diets; Brought me the experience of working in a team, of providing customers a personal yet high-standard service based on cultural awareness, and of organizing my responsibilities efficiently to always be a step ahead.
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i cannot remember at all

ok i cant rememeber, why you keep asking me those things, those company already shut down, not there anymore. I hate wasting times on writing this. just function, function, goes everywhere for functions, got trained as team leader and barista here.


free food


long hours
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Customer Focused- Good brand

It is good working here. We have our own set of duties to be performed. Management is good and easily approachable. The most enjoyable part of the job is to see the guest happy with the service.


Good atmosphere


Less challenging
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Enthusiastic and well managed place to work

The employees and the management is very friendly and has a good knowledge in the field. All the employees help each other and teach the new comers. It is a good place to gain knowledge and experience in hospitality field.




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Banquets • Senior team member • Trained new staff • Room set up
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I love the Hyatt

I love the Hyatt, I love the people, the events, and everything else, I love working hard for my money and doing my best all the time. The long days are hard especially when you arrive at 6am and aren't expecting to get out for another 12 hours or so.


The people, Grapevines


The horrrrible hours
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Overall rating

Based on 11,073 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
3.9 out of 5 stars for Culture

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