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Learned ITIL and change management

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Good place to work and every change was very well documented and implemented as per ITIL standards. IBM has a huge client base and we will get opportunities to gain experience in varied fields

Pros

Sound organisation

Cons

Less interaction with top management
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A company in decline.

Focus is entirely on share price. Late to market. Missed the cloud by 5 years. Most experienced staff have been made redundant with many roles sent offshore as IBM focus is on cost cutting.
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