IHG Hotels & Resorts
4.1 out of 5 stars.
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IHG Hotels & Resorts Careers and Employment

About the company

  • CEO
    Keith Barr
    approve of Keith Barr's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $1.5bn to $7bn (AUD)
  • Industry
    Hotel & Travel Accommodation
Learn more


Salary estimated from 19 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 3.5K reviews and is evolving.



on 13 September 2020
Good in general
I was happy there but needed to move on and experience more and try different places. And I do miss the hotel Industry.good experience learning. The flexible hours we got. Nice co worker’s
Guest Service Agent in Australia
on 17 June 2020
At times very stressful but I had good colleagues
As with any customer service job especially hospitality sometimes the days could be horrible if the customers were rude but the team was good. Sometimes understaffed with made things harder to do your required jobs around the customer service but overall a pretty good company to work for
consultant and advisor in Sydney NSW
on 11 June 2020
Excellent company
Great environment to learn and progress. Highly recommended to anyone wanting to travel and learn hands-on experience in top hotel industry. They are efficient and friendly people with unlimited potential.
Operational Duty Manager (Pre Opening) in Sydney NSW
on 5 April 2020
Fun workplace
IHG is the best hotel group I've ever worked for. They focus on colleague development and there's always room to grow. They invest a lot in training materials to ensure enough knowledge is being given to the team.
Room Attendant/Housekeeping in Circular Quay NSW
on 2 April 2020
It was a really great place to work
There were interesting people to work with, and met interesting people such as the King and Queen of Thailand, famous sports people, and famous musicians. I built great friendships through work colleagues and learnt to have a good work ethic, work independently and develop leadership skills.

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Help fellow job seekers by sharing your unique experience.

Questions and answers

People have asked 12 questions about working at IHG Hotels & Resorts. See the answers, explore popular topics and discover unique insights from IHG Hotels & Resorts employees.

See questions about:

  • Benefits
  • Interviews
  • Hiring Process
  • Working Hours
  • Hiring Age
  • Dress Code
  • Working Culture
  • Work from Home

Interview insights

Insights from 60 Indeed users who have interviewed with IHG Hotels & Resorts within the last 5 years.

Favourable experience
Interview is average
Process takes about a week

Interview Questions

Mostly about dealing with customer complains and personal hospitality experiences

Shared on 24 June 2018

Why do you want to work with us How do you deal with difficult customers How do you cope under pressure How do you handle stress

Shared on 11 February 2018

Because i used to qork FIFO for nearly yr and i think work in ICHG JS just the same wRk categories in my work before so its gonna be much easier for me to adjust

Shared on 30 November 2017
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