IHG Hotels & Resorts
4.1 out of 5 stars.
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IHG Hotels & Resorts Careers and Employment

About the company

  • CEO
    Keith Barr
    approve of Keith Barr's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $1.5bn to $7bn (AUD)
  • Industry
    Hotel & Travel Accommodation
  • Headquarters
    InterContinental Hotels G...
  • Link
    IHG Hotels & Resorts website

We are one of the world’s leading hotel companies. You’ll know our hotel brands. They are some of the best known and most popular in the world - InterContinental® Hotels & Resorts, Holiday Inn®, Holiday Inn Express®, Crowne Plaza® Hotels & Resorts, Hotel Indigo®, Staybridge Suites®, Candlewood Suites®, EVEN Hotels® and HUALUXE® Hotels and Resorts.

All of these brands work together towards our goals of creating Great Hotels Guests Love®. This is a mission that’s seen us go from strength to strength – with more rooms in an ever-growing portfolio of hotels across more and more locations. Which makes this an incredibly exciting time to become part of the team.

Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, you can also look forward to being part of a company that will appreciate you for being you.

We don’t expect stereotypes. We don’t want people to conform. We just want all of you at IHG. So bring us your individual passions and ambitions, and we’ll support you to achieve your goals, and give you the rewards and benefits you deserve.

To find out more, go to careers.ihg.com.

Learn more

Explore IHG Hotels & Resorts

Holiday Inn
18,371 reviews


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Sanctuary Cove QLD

10 jobs


Salary estimated from 22 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 3.6K reviews and is evolving.



Accountant in St Leonards NSW
on 10 February 2022
Great place to work

I enjoyed working at IHG, very collaborative team. Great values and mission statement. One of the best places I have worked at. Great learning culture.

Waitress/Food and beverage in Adelaide CBD SA
on 17 August 2022
Beautiful hotel but has issues

Although this hotel is gorgeous, and you will gain experience and learn. They treat the workers just like they a disposable machines. They may replace you whenever they feel.

on 15 April 2022
Did not look after their staff during COVID

During COVID Little to no communication from HR and exec team - besides my boss who fought to get information for us and ended up losing their job Whole teams lost jobs even when job keeper was around with no legitimate reason as we know of staff from other hotel chains who kept their jobs Long hours, low pay Very disappointed as I moved my family from interstate for a job that showed no loyalty

on 13 September 2020
Good in general

I was happy there but needed to move on and experience more and try different places. And I do miss the hotel Industry.good experience learning. The flexible hours we got. Nice co worker’s

Guest Service Agent in Australia
on 17 June 2020
At times very stressful but I had good colleagues

As with any customer service job especially hospitality sometimes the days could be horrible if the customers were rude but the team was good. Sometimes understaffed with made things harder to do your required jobs around the customer service but overall a pretty good company to work for

What would you say about your employer?

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Questions and answers

People have asked 15 questions about working at IHG Hotels & Resorts. See the answers, explore popular topics and discover unique insights from IHG Hotels & Resorts employees.

See questions about:

  • Benefits
  • Interviews
  • Working Hours
  • Hiring Process
  • Hiring Age
  • Dress Code
  • Working Culture
  • Work from Home

Interview insights

Insights from 70 Indeed users who have interviewed with IHG Hotels & Resorts within the last 5 years.

Favourable experience
Interview is average
Process takes about a week

Interview Questions

Mostly about dealing with customer complains and personal hospitality experiences

Shared on 24 June 2018

Why do you want to work with us How do you deal with difficult customers How do you cope under pressure How do you handle stress

Shared on 11 February 2018

Because i used to qork FIFO for nearly yr and i think work in ICHG JS just the same wRk categories in my work before so its gonna be much easier for me to adjust

Shared on 30 November 2017

Common questions about IHG Hotels & Resorts

IHG Hotels & Resorts locations

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