3.7 out of 5 stars.
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IAG Careers and Employment

About the company

  • Company size
    more than 10,000
  • Revenue
    $7bn to $15bn (AUD)
  • Industry
  • Headquarters
    Sydney, AS
  • Link
    IAG website
Learn more


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10 jobs

Rating overview

Rating is calculated based on 171 reviews and is evolving.



Personal Assistant in Sydney, AU
on 30 June 2022
Fun culture in other teams
Culture is very team specific, management don’t hold to the values of the company. The facilities are great and people are friendly dependant on what team you are working in.
Sales in Perth WA
on 14 April 2022
Good place to work
About as good as call centres get. Hard work is recognised and there is plenty of room to grow in the company. Overall a good culture and they do care about staff. Flexible with hours, pay is decent and you do get annual pay rises. Lots of great people at the company.
Customer Service in Parramatta NSW
on 14 April 2022
Good culture, hardly any career progression and low salary
Pros- Great work culture- Engaging - Personal development opportunities- Career progression Cons- Career progression comes after 18 months- Low salary - Stressful dealing with customers
CGU Claims Consultant in Parramatta NSW
on 24 March 2022
Flexible working arrangements. No room for career progression. Low salaries compared to market. Constantly wasting time doing reshuffles of business units.
Test Engineer in Australia
on 7 July 2021
Insurance company of almost dilbertian management incompetence
The company supports a lot of large insurance brands using a few technological platforms. However, the business and technology teams are out of sync and operate like enemies. Technology teams work up to 12 hours a day and managers are usually affiliated to one of the offshoring companies and sabotage internal resources to increase the offshore headcount. Business teams raise improvement tickets that never get actioned

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Questions and answers

People have asked 20 questions about working at IAG. See the answers, explore popular topics and discover unique insights from IAG employees.

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  • Working Culture
  • Working Hours
  • Hiring Process
  • Interviews
  • Working Environment
  • Background Check
  • Work from Home

Interview insights

Insights from 33 Indeed users who have interviewed with IAG within the last 5 years.

Favourable experience
Interview is average
Process takes about two weeks

Common questions about IAG

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