12: IAG Employee Reviews
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Good Company
Employee Relations Specialist (Former Employee) - Sydney Australia - 9 July 2023
Indeed Featured review
The most useful review selected by IndeedIt’s good in some parts but the people tea is disjointed and have issues between the teams. Overall good company but people need to focus on their own work before targeting others.
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great culture and benefit
Good team culture and benefit Corporate roles tend to have good level of flexibility and easy to approach city office is close to public transport and amazing view
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Fun culture in other teams
Personal Assistant (Former Employee) - Sydney, AU - 30 June 2022
Culture is very team specific, management don’t hold to the values of the company. The facilities are great and people are friendly dependant on what team you are working in.
Pros
Other teams And facilities
Cons
Management, remuneration for hours expected to work and development opportunities are low
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Excellent working culture and highly competitive
Claims Consultant (Former Employee) - Melbourne, Victoria, Australia - 26 June 2020
always busy work days
many opportunities for growth
apporachble management
Flexible desking + timings
Work from home opportunity
cutomer centric attitude
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Hostile environment
Quality Assurance, Lead (Former Employee) - Brisbane QLD - 14 January 2020
Terrible culture, no one is happy & everyone is overworked and underpaid.No support network from management. Treatment borderlines on bullying often!!!
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Nice
Claims Consultant (Former Employee) - AU - 11 September 2019
A great place to work and I would highly recommend it. The people are nice and the management are like pals. The work is not to difficult and every day will be different
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Good people, interesting job
Claims Consultant (Former Employee) - Melbourne, Australia - 19 July 2019
Whilst working here I had great people around me who had the right balance of working hard but also knew how to have fun. My whole team was great and, despite the steep learning curve placed upon us as temporary hires to deal with large influxes of new insurance claims, I enjoyed the job after a first few stressful weeks getting to grips with the job.
Pros
Overtime on saturdays, good people, nice office, rewarding work
Cons
1.5 hour commute (my decision), steep initial learning curve
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A productive and welcoming workplace with great understandings of individuals
Claims Consultant (Former Employee) - Melbourne VIC - 14 July 2019
Most enjoyable times are when we would go into meetings to review our previous days and also have a nice chat and laugh.
always need to be quick on getting on the phones and helping the customer efficiently and completing the task set for the day when it is possible.
All task can be completed if the your time is managed correctly and which is what i did most of the times and got all my task completed majority of the times.
overall working there was a wonderful experience.
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Fun, challenging work place
Claims Consultant (Former Employee) - Sydney NSW - 17 April 2019
My daily requirements was delivering excellent customer service inbound and outbound calls to frustrated customers submitting vehicle claims.
I processed insurance claims and was delegated my own claims for me to follow up to ensure they were handled correctly and finalised.
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A great place to work
Senior Digital Solution Architect (Current Employee) - AU - 24 October 2017
You will not find a better environment to work in than IAG. Work/Life balance is paramount to the overall culture, and they really do treat their staff well.
I've found them very open to promoting from within, and team culture is very important to the way they operate
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Friendly and encouraging workplace
Property Claims Consultant (Former Employee) - Sydney, NSW - 15 January 2016
The office had a friendly vibe however productivity was key. There was encouragement and assistance from management. It was an enjoyable experience with rewarding work.
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Great Bonus and training incentives
Sales & Service Team Manger (Former Employee) - Sydney, Australia - 12 June 2014
Great bonus and training incentives. Has built a strong secondment culture which has it's good and bad points such as the chance to try a variety of jobs however small structure changes can have a tack on effect and displace a lot of people as it travels down the secondment pipeline. The training is great and IAG have made this a priority moving forward. I worry that a lot of people who had been through the training felt over qualified and started getting restless as there were little management positions opening up versus the amount of employees being upskilled.
Pros
Training
Cons
No where to move up
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Ask a question about working or interviewing at IAG. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.6 out of 5 stars for Culture
Questions about IAG
- What benefits and perks does IAG offer?5 people answered
- Why do/did you like working at IAG?5 people answered
- What is the company culture like at IAG?4 people answered
- Does IAG have a staff discount? How much is IAG’s staff discount?4 people answered
- What is the interview process like at IAG?4 people answered
- What is the annual leave policy like at IAG? How many days of annual leave do you get per year?3 people answered
- What was the most challenging part of your role at IAG?3 people answered
- What are the working hours at IAG?3 people answered
- What are the benefits and perks of working at IAG?3 people answered
- On average, how many hours do you work a day at IAG?2 people answered