IAG Employee Reviews for Consultant

Whilst working here I had great people around me who had the right balance of working hard but also knew how to have fun. My whole team was great and, despite the steep learning curve placed upon us as temporary hires to deal with large influxes of new insurance claims, I enjoyed the job after a first few stressful weeks getting to grips with the job.

Pros

Overtime on saturdays, good people, nice office, rewarding work

Cons

1.5 hour commute (my decision), steep initial learning curve

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Excellent working culture and highly competitive

Claims Consultant (Former Employee) - Melbourne, Victoria, Australia - 26 June 2020

always busy work days many opportunities for growth apporachble management Flexible desking + timings Work from home opportunity cutomer centric attitude

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Nice

Claims Consultant (Former Employee) - AU - 11 September 2019

A great place to work and I would highly recommend it. The people are nice and the management are like pals. The work is not to difficult and every day will be different

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A productive and welcoming workplace with great understandings of individuals

Claims Consultant (Former Employee) - Melbourne VIC - 14 July 2019

Most enjoyable times are when we would go into meetings to review our previous days and also have a nice chat and laugh. always need to be quick on getting on the phones and helping the customer efficiently and completing the task set for the day when it is possible. All task can be completed if the your time is managed correctly and which is what i did most of the times and got all my task completed majority of the times. overall working there was a wonderful experience.

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Fun, challenging work place

Claims Consultant (Former Employee) - Sydney NSW - 17 April 2019

My daily requirements was delivering excellent customer service inbound and outbound calls to frustrated customers submitting vehicle claims. I processed insurance claims and was delegated my own claims for me to follow up to ensure they were handled correctly and finalised.

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