I worked as a personal assistant with IAG for nearly 17 years before being made redundant in December 2017.
During that time I worked with various managers, in various departments, my longest being with CGU Workers Compensation Claims NSW. I worked with various branch managers, and ended my career there supporting the Executive Manager of Claims NSW.
My day consisted of supporting my manager with emails, calendar, travel, credit card expenses and general office duties. I also supported the branch and the team managers. I helped on-board new starters, with recruitment requests for the branch.
The culture at IAG, and CGU in particular is great, and we worked hard to make the department an enjoyable place to work. I worked with a great bunch of people.
Management is great, and they believe in clear communication. We were advised of our redundancy in March, and made sure we knew what was happening every step of the way.
I learned a lot during my time with the company, and they were happy to support my development.
Flex time and a good work/life balance
As with all big companies, restructures are a fact of life. I've been through quite a few, and it does impact your life.