Icon Group
3.0 out of 5 stars.
Write a review

28: Icon Group Employee Reviews

Review this company
Job Title
All
Location
Australia28 reviews

Ratings by category

3.0Work–Life Balance

Search reviews

Sort by

HelpfulnessRatingDate
Found 28 reviews matching the searchSee all 29 reviews

High expectations with little reward

Indeed Featured review

The most useful review selected by Indeed
A typical day is busy and fast paced with a huge workload. Poor management who mostly communicate abruptly and aggressively. Militant managerial styles, toxic workplace culture, understaffed with low effort to hire someone new in a reasonable timeframe. Expect alot from their staff with minimal resources.
Was this review helpful?

Successful and growing quickly

It’s always nice to be part of a company that are successful and growing. The values and ethics of the management team are genuine and overall they want to support patients with improved health outcomes. It’s a great mission and rewarding to be a part of. Always fast paced and forever changing with all the growth, it’s never dull but the team mates I work with are lovely
Was this review helpful?

Great managers and supportive staff

Managers were always willing to give a helping hand when we were short staffed. Supervisors very willing to guide and teach you. Pretty chill work environment.
Was this review helpful?

Lovely place to work

It is such a lovely place to work ,the workplace culture is the best I have worked in and that is due to the fantastic Managers. Workplace training is professional and there is always someone there to help with any questions or further training you require. It is a nurturing and friendly workplace.
Was this review helpful?

Fun at first then reality hits and you see the toxicity

The first 6 months were great but then you start to see the cracks in the senior leadership and how they treat their staff. Incredibly siloed with no communication between teams. People too busy empire building than creating good systems. Disconnected between the sites and head office - this was particularly evident during covid when the frontline was expected to maintain normal operations in abnormal circumstances. Prides itself on being fast paced but it is only because they don't know how to implement good systems properly and just dump them on the frontline with no strategy to cement them in. Things prone to chop and change and frontline is playing catch up. Safety has improved but still seems like a tick and flick. Revolving door at head office with a lack of communication to frontline when important positions end up with different people in them. In fact there is a general lack of communication where managers only seem to want to impress the executive team rather than their own staff. Managers aren't held accountable for high staff turnover. No interest from leaders in encouraging personal development or discussing pay rises. The frontline staff do an amazing job in spite of the poor management at head office

Pros

Flexible working hours and remote working options

Cons

High staff turnover, flat hierarchy with no chance of promotion unless you shift teams, quite incestuous with people promoted because they were their the longest, rather than on merit
Was this review helpful?

Rate your recent company

Share your experience to help others

Dont recommend

Bad working experience. Poor management, bullying and gossiping is rampant. Relatively good pay and working from home are both positives, but not enough to justify the working conditions.

Pros

Relatively good pay and working from home

Cons

Bad working experience. Poor management, bullying and gossiping is rampant
Was this review helpful?

Fast paced, productive with good team spirit

Each day presents challenges of various assortment, team spirit always avails itself to sort those challenges. Good Site Manager input very important in steering and supporting the whole team, which we have. Various administration systems could be updated which would help minimize administration workload, stress and costs overall and provide valuable work satisfaction and work/life balance to administration staff.

Pros

Workload managed in shorter time period.

Cons

exhausting processes
Was this review helpful?

Poor management and understaffed

Poor management - issues raised to management were not resolved which lead to a poor work environment and over worked team. Overtime was a common occurrence so not suitable for those after a work and life balance.

Pros

Monthly star achievers

Cons

Constant overtime, understaffed and big workload
Was this review helpful?

Stressful. Bad management and they just don't care.

Poor communication from management and they expect ridiculous overtime for afternoon shift i.e. up to 3 hours every night with no thanks. Ironically the money is good only when you work OT.But you have no life to spend it on because all you do is work.eat.sleep then repeat. No one cares if your burnt out and expect waiting forever to know if a leave application is approved and keep an eye on your pay as they make so many mistakes in their favour its ridiculous.

Pros

None

Cons

Long hours. Bad management.
Was this review helpful?

I'm trusted and well respected by the doctors, patients and my peers

Working in oncology has both positive and negative attributes but ICON Wesley is a very upbeat and hopeful place to work. The courage of our patients and the trust they bestow in me as Dr Grimes' assistant is very rewarding. I feel a tremendous sense of purpose in my job.

Pros

positivity, building relationships, trust

Cons

emotionally exhausting, not being paid for my seniority
Was this review helpful?

I am not actually at Icon

Icon seam to be much better then health organisation thah i work for and it is part of icon Icon has good work culture or that is what i can see from group mettings

Pros

Hard to achieve work life balance

Cons

Grate managment at Icon not so good at my grouo
Was this review helpful?

Great managers, fast paced and hard work

It is a very busy company but managers and colleagues are really nice to you and collaborative, it is fast paced and sometimes stressful but it is nice to work in a good team work.
Was this review helpful?

Worst place.ever worked for

Worst Manager ever, doesnt stick to rules, no proper training, we worked back to back shifts with no 10hr break in between. Manager didnt once address our concerns. Our pay was always incorrect they still owe us back pay.
Was this review helpful?

Bullying is accepted

Whilst the majority of the people who work there are fantastic, nursing staff and admin, the lack of help from management is terrible. Poor planning , highly stressful. Patients are fantastic. Bullying is rampant in there. Poor procedures for a place claiming to be a hospital.
Was this review helpful?

Productive, very fast paced environment

A busy hospital pharmacy where you are challenged mentally, physically and at times emotionally. The work place culture is great, everybody gets along really well.
Was this review helpful?

nice environment to work in

Not a bad place to work. Very revenue driven for a private practise. Management are a little hard to deal with. They do a lot of Role cross training which is very helpful in a team outlook for leave and sick leave
Was this review helpful?

Bullying

Bullying is excepted there. Would be nice to work there if everyone new or old employees treated better. Management too busy to be available to assist employees who are not being treated respectfully. And older employees are not always in the right.

Pros

None

Cons

Leaving
Was this review helpful?

great company

great staff friendly helpful professional good work culture would recommend this company to anyone ,management treat staff well,look after clients. Respect clients very refreshing place to work
Was this review helpful?

fun workplace

Great workplace, enjoyed the work, work colleagues were good to work with, good variety of work, money was good, nightshift was hard on family life, it was also hard to get enough sleep at times

Pros

great workplace

Cons

Long hours
Was this review helpful?

Steady job but beyond that nothing much more

Good place to work if you want to settle for a mainstream go in for your "9 to 5" get paid and go home mentality. The company itself is not bad but the ongoing environment can wear people down.
Was this review helpful?

lovely people

is was a nice place to work but the manangement were never on the same page as each other. There were too many teams with different processes and it was never the same.

Pros

fun chrismas parties

Cons

too many micro managers
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Icon Group. Our community is ready to answer.Ask a Question

Overall rating

Based on 29 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job Security/Advancement
2.6 out of 5 stars for Management
2.5 out of 5 stars for Culture

Compare Icon Group with

  • Companies
  • Icon Group
  • Employee Reviews
Tell us how to improve this page
What would you add or change?